Responsibilities:
- Is responsible for the overall direction, coordination, and evaluation of the Slot Service Ambassadors.
- Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
- Responsibilities include planning, assigning, and directing work; appraising performance; rewarding and progressively teaching employees; addressing complaints and resolving problems.
- To oversee, observe and evaluate that all Slot Service Ambassadors are providing their essential duties and responsibilities.
- To assure that all policies and procedures are being applied.
- To approve all taxable jackpots in accordance with Title 31.
- To assist in issuing club cards to players.
- To safeguard all company assets put in their control.
- Capable of performing the duties of a shift manager.
- Performs related duties as assigned
Responsibilities as a Slot Service Ambassador:
- To give change and break down bills.
- To take care of all Slot Player’s service needs
- To be a source of information about all property events, promotions, entertainment, restaurants, and other facilities.
- To openly converse with and build relationships with players and other Slot Service Ambassadors.
- To sign up players for club cards.
- To clear bill validator jams and make minor adjustments and repairs to machine.
- To clear ticket jams and refill paper in machines
- To be able to answer players questions on machine payouts etc.
- To replace burned machine bulbs, loose machine buttons etc.
- To safeguard slot assets assigned under their control.
- To perform other job duties as assigned.
Work Environment:
- The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee is frequently exposed to wet and/or humid conditions and outside weather conditions.
- The employee is occasionally exposed to moving mechanical parts; high, precarious places; extreme cold; extreme heat; risk of electrical shock; and vibration.
- The noise level in the work environment is usually loud. Must be able to work in a smoking environment.
Additional Benefits:
- Enjoy 30 consecutive days of free rides for new hires with DART and earn reimbursements via Delaware Commute Solutions
Starting Compensation:
- Lead - $17.00/hr
- Supervisor - $22.00/hr
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.