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Assistant Service Advisor Jobs in Decatur, GA (NOW HIRING)

Hennessy Lexus

Service Advisor Trainee

Atlanta, GA · On-site

Description As a Service Advisor Trainee at Hennessy Lexus of Atlanta, you will play a crucial role ... Ensure cleanliness and protection of customer vehicles. * Assist in handling customer transactions ...

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All JobsAssistant Service Advisor JobsAssistant Service Advisor Jobs in Decatur, GA

Assistant Service Advisor information

See Decatur, GA salary details

$7

$16

$24

How much do assistant service advisor jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for assistant service advisor in Decatur, GA is $16.53, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $18.80 per hour, depending on experience, location, and employer.

Is a CSA job stressful?

A Customer Service Advisor (CSA) job can be stressful due to handling customer complaints, managing multiple tasks, and meeting performance targets. The level of stress varies depending on the work environment, workload, and individual skills in communication and problem-solving.

What is the difference between Assistant Service Advisor vs Service Advisor?

AspectAssistant Service AdvisorService Advisor
CredentialsHigh school diploma, some automotive knowledge, customer service skillsHigh school diploma, automotive knowledge, certifications may be preferred
Work EnvironmentAssists Service Advisors in customer communication and administrative tasksInteracts directly with customers, oversees vehicle repairs, manages service process
Employer & Industry UsageAuto repair shops, dealerships, service centersAuto dealerships, repair shops, service centers

The Assistant Service Advisor supports the Service Advisor by handling customer inquiries and administrative duties, while the Service Advisor manages customer relationships, explains repairs, and oversees the service process. Both roles require automotive knowledge and customer service skills, but the Service Advisor has more responsibility and direct customer interaction.

What does a Service Advisor assistant do?

A Service Advisor assistant supports the Service Advisor by handling customer inquiries, scheduling appointments, and preparing service orders. They often assist with communicating vehicle issues to technicians and ensuring customer needs are met efficiently, requiring good communication skills and familiarity with automotive service processes.

What does an assistant advisor do?

An assistant service advisor supports the service department by communicating with customers, scheduling appointments, and helping prepare service orders. They often work alongside senior advisors, using tools like dealership management systems, and may handle administrative tasks to ensure smooth service operations.

What job makes $10,000 a month without a degree?

An Assistant Service Advisor typically earns less than $10,000 a month; however, some high-level sales or management roles in automotive or service industries can reach that income level through commissions and bonuses. These positions often require strong customer service skills, industry knowledge, and experience rather than formal degrees.
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What cities near Decatur, GA are hiring for Assistant Service Advisor jobs? Cities near Decatur, GA with the most Assistant Service Advisor job openings:
Assistant Service Advisor jobs near you
Infographic showing various Assistant Service Advisor job openings in Decatur, GA as of June 2026, with employment types broken down into 76% Full Time, 21% Part Time, and 3% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $34,391 per year, or $16.5 per hour.

Service Advisor - Nalley Infiniti Marietta

asburyauto

Marietta, GA

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Job description

The Service Advisor is the face of the dealership for service customers. It is the Service Advisor’s responsibility to present and sell needed products, and or, services to the customer in a professional manner while adhering to the manufacturer’s published maintenance schedule and requirements. In doing so it is expected that the Service Advisor will build rapport with the customer to promote customer satisfaction and customer retention.

  • Greet customers in a timely, friendly manner and obtain pertinent vehicle information
  • Actively promote and build rapport with the customer
  • Advise customers on the care and the value of maintaining their vehicles in accordance with manufacturers’ specifications
  • Generate and provide customer with a complete and accurate estimate of repair
  • Establish and communicate completion time of repair with customer and technician
  • Answer incoming service calls 
  • Maintain and schedule service appointments 
  • Follow prescribed procedures for customer post follow-up resulting in return visits, increased sales and admirable CSI (Customer Satisfaction Index)
  • Strictly follow the manufacturer’s warranty guidelines and procedures
  • Conduct business in an honest manner that maintains the manufacturer Customer Satisfaction Index (CSI) at or above Asbury's specified goal(s) in service for district, regional and national scores
  • Comply with all federal, state and local laws, and company policy, regarding the safeguarding all customer, company and manufacturer information, as well as customers vehicle and property
  • Must be able to manage in a fast paced work environment with limited supervision
  • Must have great customer service, phone and computer skills 
  • Previous automotive Service Advisor experience heavily preferred
  • Must be a minimum of eighteen years of age
  • Must have a valid driver's license 
  • Must be able to pass pre-employment screening (background & drug test)

Company Benefits:

Pay and Recognition:

  • Weekly pay
  • Paid holidays & paid time off
  • Paid training
  • Stock Awards (select management and front-line team members eligible)

Insurance / Retirement:

  • Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
  • Up to 12 weeks paid pregnancy leave (disability leave)
  • Paid Parental Leave
  • Health savings
  • Flex spending accounts (tax-free)
  • Short-term and Long-term disability plans
  • Life Insurance (Whole Life and Term)
  • 401k with company match
  • Pet Insurance

Learning, Tuition Assistance and Career Development:

  • Digital career path tool to assist with career development
  • Continuous training through Asbury's Internal Learning Management System

Professional growth and development opportunities. Additional advantages:

  • Technician Student loan relief resources
  • Employee assistance program
  • Employee discounts on parts and service repairs
  • Scholarship awards
  • Opportunities to join our community service initiatives, which includes paid volunteer hours
  • Employee referral program with bonus opportunities

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