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Assistant Rooms Operations Manager Jobs (NOW HIRING)

Marriott

Manager - Rooms Operations

Charlotte, NC

JOB SUMMARY Assists in managing the execution of all operations in the rooms area departments (e.g.,Front Office, Engineering/Maintenance, Housekeeping) and managing staff. Strives to continually ...

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Assistant Rooms Operations Manager information

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$28K

$58.1K

$108.5K

How much do assistant rooms operations manager jobs pay per year?

As of Jun 22, 2026, the average yearly pay for assistant rooms operations manager in the United States is $58,094.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $67,000.00 per year, depending on experience, location, and employer.

What does an assistant operations manager do?

An assistant rooms operations manager supports the management of hotel or hospitality room operations by overseeing staff, ensuring guest satisfaction, and maintaining quality standards. They assist in coordinating daily activities, managing schedules, and addressing guest issues, often using property management systems. Strong organizational and communication skills are essential for this role.

How does an Assistant Rooms Operations Manager typically collaborate with other hotel departments to ensure guest satisfaction?

An Assistant Rooms Operations Manager works closely with teams such as housekeeping, front desk, maintenance, and guest services to coordinate smooth daily operations and resolve guest concerns efficiently. This role often involves leading regular interdepartmental meetings, communicating guest feedback, and facilitating prompt responses to any issues that may arise. Building strong relationships across teams is essential for anticipating needs, ensuring high standards, and delivering a seamless guest experience.

What does an assistant rooms operations manager do?

An assistant rooms operations manager supports the overall management of hotel or hospitality room operations, including overseeing staff, ensuring guest satisfaction, and maintaining quality standards. They often handle scheduling, coordinate with other departments, and assist in implementing policies to improve efficiency and service. Strong organizational and communication skills are essential for this role.

How much should an operations manager get paid?

An Assistant Rooms Operations Manager's salary typically ranges from $40,000 to $60,000 annually, depending on experience, location, and the size of the property. Salaries can increase with additional responsibilities, certifications, and years of experience in hospitality management.

What are the key skills and qualifications needed to thrive as an Assistant Rooms Operations Manager, and why are they important?

To thrive as an Assistant Rooms Operations Manager, you need strong organizational, leadership, and hospitality management skills, usually supported by a relevant degree or equivalent experience. Familiarity with property management systems (PMS), booking software, and housekeeping management tools is typically required. Exceptional communication, problem-solving, and customer service skills help you excel in coordinating teams and ensuring guest satisfaction. These competencies are crucial for maintaining operational efficiency, delivering high-quality guest experiences, and supporting the overall success of the hotel.

What is an Assistant Rooms Operations Manager?

An Assistant Rooms Operations Manager is a hospitality professional responsible for overseeing the daily operations of guest rooms in a hotel or resort. They assist the Rooms Operations Manager in managing housekeeping, front desk, and guest services to ensure high standards of cleanliness, efficiency, and customer satisfaction. This role often includes supervising staff, handling guest complaints, and coordinating with other departments to provide a seamless guest experience. Assistant Rooms Operations Managers also help implement policies, train team members, and maintain quality control. Their work is vital to maintaining a hotel's reputation and smooth daily function.

What does a rooms operations manager do?

A rooms operations manager oversees the daily operations of hotel or hospitality room departments, ensuring guest satisfaction, managing staff, and maintaining quality standards. They coordinate activities such as reservations, housekeeping, and front desk operations, often using management software and requiring strong leadership and organizational skills.
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Assistant Rooms Operations Manager jobs near you

Hotel Rooms Operations Manager

Sheraton Harrisburg Hershey

Harrisburg, PA • On-site

Full-time

Posted 9 days ago

Be an early applicant

Job description

The Hotel Rooms Operations Manager oversees the daily operations of a hotel’s rooms division, primarily Front Office, Housekeeping, and Engineering, to ensure high guest satisfaction, operational efficiency, and financial profitability. They manage staff scheduling, inspect room cleanliness, drive service standards, and maximize room revenue. 




Responsibilities:
  • Operational Leadership: Manages Front Office, Housekeeping, and Engineering departments to ensure seamless service.
  • Guest Experience: Handles guest issues, reviews satisfaction surveys (comment cards), and implements service recovery plans.
  • Quality Control: Inspects rooms, corridors, and public areas for cleanliness and maintenance.
  • Financial Management: Assists in budgeting, controls labor costs, manages inventory, and drives revenue through upselling.
  • Staff Management: Schedules, trains, coaches, and mentors staff to improve performance and motivation.

Qualifications:
  • Education: High school diploma (4+ years experience) or a 2-year degree in Hospitality/Business (2+ years experience).
  • Experience: Proven experience in front desk, housekeeping, or hotel management.
  • Skills: Strong leadership, communication, guest service, and conflict resolution skills.
  • Technical Skills: Proficiency with hotel property management systems (PMS) and scheduling software. (Marriott)



About Company

Experience superior hospitality in the heart of Pennsylvania at one of the best hotels in Harrisburg, Pennsylvania. Located near downtown Harrisburg, our award-winning hotel is close to popular spots like Harrisburg Mall, the National Civil War Museum, and Harrisburg International Airport. For a family-friendly adventure, visit Hershey, PA, home to Hersheypark and Hershey's Chocolate World, just a 10-mile drive away.