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Assistant Retail Customer Service Representative Jobs in California

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Assistant Retail Customer Service Representative information

What is the job of an assistant retail customer service representative?

An assistant retail customer service representative helps customers by answering questions, processing transactions, and resolving issues at a retail store. They often assist with product inquiries, maintain the sales area, and use point-of-sale systems to complete purchases. Good communication skills and a friendly attitude are important for this role.

What is an assistant retail customer service representative in retail?

An assistant retail customer service representative supports store operations by helping customers, answering questions, and processing transactions. They often assist with product placement, maintain the sales floor, and use point-of-sale systems, typically working part-time or full-time shifts in a retail environment.
What are the most commonly searched types of Retail Customer Service Representative jobs in California? The most popular types of Retail Customer Service Representative jobs in California are:
What cities in California are hiring for Assistant Retail Customer Service Representative jobs? Cities in California with the most Assistant Retail Customer Service Representative job openings:
Assistant Retail Customer Service Representative jobs near you

Retail Customer Service Representative

PostNet - CA187

Bakersfield, CA • On-site

$16.90/hr

Full-time

PTO

Re-posted 12 days ago

Job description

Benefits:
  • Free uniforms
  • Paid time off
  • Training & development
  • Employee discounts

A PostNet Retail Customer Service Representative is responsible for assisting customers with all store services and products. Operates the point-of-sale system, copiers/printers, rental computers, and other store equipment. Other duties as assigned. May help to train and mentor Customer Service Representatives.
 
The Ideal Retail Customer Service Representative Candidate Will Have:
  • Previous customer service or sales experience in a retail environment
  • Exceptional customer service skills
  • Ability to translate customer requirements into final products or services
  • Assist in handling customer complaints and problems in a professional manner
  • Multitasking – must have the ability to simultaneously process multiple tasks
  • Effective verbal and written communication skills
  • Strong attention to detail
  • A high school diploma or equivalent required
  • Valid driver’s license required
  • Proficient with Microsoft Office applications, Google Suite, Windows operating system, and other computer hardware and software
  • Ability to work flexible hours
  • Notary Public a plus!
 
 Retail Customer Service Representative - Daily Tasks:
  • Assists customers with shipping and packaging services, printing estimates/orders, and other services offered by franchise owner
  • Assists customers with their product and service need in person, through email, and by phone 
  • Processes customer sales through the point-of-sale system
  • Up-sells, cross-sells, and actively participates in marketing and promotional initiatives
  • Opens and closes the center, cash register, and other center systems
  • Assists management in maintaining and stocking inventory
  • Maintains the center consistent with established standards
  • Interacts with UPS, FedEx, DHL, and USPS couriers, other vendors, and all store staff
  • Sorts and deposits mail in private mailboxes
  • Captures, complete tasks, and organizes Virtual Mail
 
 Retail Customer Service Representative -  Role Requirements:
  • Must be able to stand behind a sales counter for extended periods of time
  • Must be able to lift at least 50 pounds
  • Must be able to communicate clearly with customers by email, by phone, and in-person
  • May be required to operate a motor vehicle
  • Must perform all duties in a safe and efficient manner
 
Apply today!