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Assistant Reservations Manager Jobs in Virginia (NOW HIRING)

Hyatt Place

Assistant General Manager

Arlington, VA · On-site

$75K - $85K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Assistant General Manager Hyatt Place 4.14.1 out of 5 stars 2401 Wilson Boulevard, Arlington, VA ... and Reservations. They are responsible for providing and ensuring attentive, courteous and ...

Lodgeworks

Assistant General Manager

Arlington, VA · On-site

$75K - $85K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Assistant General Manager Hyatt Place 4.14.1 out of 5 stars 2401 Wilson Boulevard, Arlington, VA ... and Reservations. They are responsible for providing and ensuring attentive, courteous and ...

U-Haul

Reservation Agent (Part Time)-1

Lynchburg, VA · On-site

$12.77 - $14/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Dave Ramsey's SmartDollar Program Reservation Manager Agent Responsibilities: * Assist with calls ... Review reports that aid in effective placement of equipment, customer reservations and contracts ...

U-Haul

Reservation Agent (Part Time)-1

Lynchburg, VA · On-site

$12.77 - $14/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Dave Ramsey's SmartDollar Program Reservation Manager Agent Responsibilities: * Assist with calls ... Review reports that aid in effective placement of equipment, customer reservations and contracts ...

U-Haul

Reservation Agent (Part Time)-1

Lynchburg, VA · On-site

$12.77 - $14/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Dave Ramsey's SmartDollar Program Reservation Manager Agent Responsibilities: * Assist with calls ... Review reports that aid in effective placement of equipment, customer reservations and contracts ...

Perry' Restaurant Group

Office Assistant

Henrico, VA · On-site

$15.25 - $20/hr

Position Summary Responsible for assisting the Management and Chef teams in a variety of projects ... Ordering of bank deposit bags and deposit slips * Assist with answering phones, making reservations ...

Perry's Steakhouse and Grille

Office Assistant

Richmond, VA · On-site

$15.50 - $20.25/hr

Position Summary Responsible for assisting the Management and Chef teams in a variety of projects ... Ordering of bank deposit bags and deposit slips * Assist with answering phones, making reservations ...

Perry's Restaurants

Office Assistant

Richmond, VA · On-site

$15.50 - $20.25/hr

Position Summary Responsible for assisting the Management and Chef teams in a variety of projects ... Ordering of bank deposit bags and deposit slips * Assist with answering phones, making reservations ...

Perry's Steakhouse and Grille

Office Assistant

Henrico, VA · On-site

$15.25 - $20/hr

Position Summary Responsible for assisting the Management and Chef teams in a variety of projects ... Ordering of bank deposit bags and deposit slips * Assist with answering phones, making reservations ...

Wlu

Art Museum Operations Assistant

Lexington, VA · On-site

$19.50/hr

Reporting to the Visitor Services and Operations Manager (VSOM), this position schedules museum ... Ensures museum policies and procedures are upheld during external reservations and serves as an on ...

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Assistant Reservations Manager information

See Virginia salary details

$28.8K

$59.3K

$108.1K

How much do assistant reservations manager jobs pay per year?

As of Aug 13, 2026, the average yearly pay for assistant reservations manager in Virginia is $59,261.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,100.00 and $69,400.00 per year, depending on experience, location, and employer.

What are the most common challenges faced by an assistant reservations manager, and how can they be addressed?

One of the main challenges for an Assistant Reservations Manager is balancing high volumes of booking requests while ensuring accuracy and customer satisfaction. This often requires strong organizational skills, attention to detail, and the ability to remain calm under pressure. Collaborating closely with front office, sales, and event teams is essential to manage overbookings or special requests efficiently. Implementing effective communication and using reservation management systems can help streamline workflows and minimize errors. Continuous training and staying updated on system upgrades also contribute to smoother operations.

What are the key skills and qualifications needed to thrive as an assistant reservations manager?

To thrive as an Assistant Reservations Manager, you typically need experience in hospitality or customer service, strong organizational abilities, and familiarity with reservation procedures, often supported by a relevant diploma or degree. Proficiency in property management systems (PMS) like Opera, booking engines, and Microsoft Office is essential, and certifications in hospitality management can be advantageous. Exceptional communication, problem-solving, and leadership skills help you stand out by ensuring smooth team coordination and guest satisfaction. These skills are vital for optimizing occupancy, streamlining operations, and delivering excellent service in a competitive hospitality environment.

How to become an Assistant Reservations Manager?

To become an Assistant Reservations Manager, candidates typically need a high school diploma or equivalent, with some roles preferring or requiring a bachelor's degree in hospitality, business, or related fields. Relevant skills include customer service, communication, and proficiency with reservation systems or property management software. Gaining experience in hospitality or reservations roles can also improve chances of advancement into this position.

How much do assistant reservations managers make in the US?

Assistant reservations managers in the US typically earn between $35,000 and $50,000 annually, depending on experience, location, and the size of the organization. They often work in hospitality or travel industries, requiring strong customer service and organizational skills.

What does an assistant reservations manager do?

An Assistant Reservations Manager supports the Reservations Manager in overseeing the reservations department of a hotel, resort, or similar business. Their duties include managing daily reservation operations, supervising reservation agents, ensuring high levels of customer service, and optimizing room occupancy rates. They also assist in training staff, handling guest inquiries or complaints, and coordinating with other departments to ensure efficient booking processes. The role requires strong organizational, communication, and problem-solving skills.

What is the difference between Assistant Reservations Manager vs Reservations Agent?

AspectAssistant Reservations ManagerReservations Agent
ResponsibilitiesOversees reservation processes, manages staff, and supports the Reservations ManagerHandles booking inquiries, confirms reservations, and provides customer service
CredentialsTypically requires experience in reservations, customer service, and sometimes supervisory skillsUsually requires customer service experience and familiarity with reservation systems
Work EnvironmentOffice setting, often in hotels, resorts, or travel companiesFront desk or call center environment within similar industries

The main difference is that the Assistant Reservations Manager has supervisory and administrative duties, overseeing reservation teams, while the Reservations Agent focuses on direct customer interactions and booking tasks. The Assistant Reservations Manager plays a leadership role, whereas the Reservations Agent handles day-to-day reservations.

What are popular job titles related to Assistant Reservations Manager jobs in Virginia? For Assistant Reservations Manager jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Assistant Reservations Manager jobs in Virginia look for? The top searched job categories for Assistant Reservations Manager jobs in Virginia are:
What cities in Virginia are hiring for Assistant Reservations Manager jobs? Cities in Virginia with the most Assistant Reservations Manager job openings:
Assistant Reservations Manager jobs near you

Assistant General Manager

Hyatt Place

Arlington, VA • On-site

$75K - $85K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 24 days ago

Hyatt Place rating

3.9

Company rating: 3.9 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

Job description

Assistant General Manager
Hyatt Place
4.14.1 out of 5 stars
2401 Wilson Boulevard, Arlington, VA 22201
$75,000 - $85,000 a year - Full-time
Must Have Hotel Experience
Location
Estimated commute
45 minutes from 9 Ellison Ct
Job address
2401 Wilson Boulevard, Arlington, VA 22201
Assistant General Manager | JOB DESCRIPTION
LodgeWorks is actively hiring for an Assistant General Manager
Who we are
LodgeWorks is a privately held hotel development and management company. While our name isn't on the hotels themselves, our extraordinary culture is at the heart of our 18 hotels - including our award-winning Archer Hotel boutique collection and our portfolio of other great brands with familiar names, such as Hyatt Place, Hyatt House, Aloft, and Hampton Inn.
We're thrilled to be considered industry innovators with a rich 40+ year history. Yet, what we are most proud of is the strong family culture we have developed and maintained while growing to 950+ employees nationwide. At LodgeWorks, hospitality is more than just the industry in which we work; it defines everything we do. Maybe it's because we're grounded in Midwestern hospitality (our home office is in Wichita, Kansas, while our hotels are scattered across the U.S.). Or maybe it's because we actively work to make hospitality (with each other, our guests, our clients and partners) the foundation upon which everything is built.
Job overview
The Assistant General Manager (AGM) is involved in all facets of property management, including sales and revenue, operations, budget and personnel. The AGM is responsible for leading, supervising and managing the Front Desk, Night Audit, Accounting, Concierge and Reservations. They are responsible for providing and ensuring attentive, courteous and efficient service to all guests prior to arrival and throughout their stay, while maximizing suite revenue and occupancy. They are also responsible for reservation and inquiry calls, accounts payable and accounts receivable. Additional duties include working with Food and Beverage, Housekeeping and Engineering when applicable. The AGM tends to all facets of the hotel in the absence of the General Manager (GM).
Your day-to-day
  • Interview, select, train, schedule, coach and support associates, ensuring that they perform in accordance with established brand and hotel standards and consistent with LodgeWorks' core values.
  • Oversee hotel departments to ensure that the optimal level of service and hospitality are provided to guests.
  • Oversee the property accounting functions, including but not limited to accounts payable and receivable, house bank audits, petty cash and tax.
  • Tour and visually inspect property on a daily basis. Monitor cost control, property condition, cleanliness, quality of asset and service throughout the property.
  • Interact with the sales staff to discuss and implement sales strategies to continually improve occupancy levels and revenues.
  • Maintain regular attendance in compliance with LodgeWorks standards as required by scheduling, which varies according to the needs of the hotel.
  • Acts in the capacity of GM in their absence.
  • Maintain current licenses and permits as prescribed by local, state and federal agencies.
  • Check all guests in and out in a confident, professional and personalized manner.
  • Ensure compliance of brand standard operating procedures and policies.
  • Maintain and update personnel and payroll records in compliance with LodgeWorks policies and procedures.
  • Prepare and submit all reports to the GM and corporate management as requested and according to scheduled due dates.
  • Ensure the cleanliness and maintenance of the physical property through inspections and preventive maintenance programs with department managers.
  • Be familiar with all LodgeWorks and brand policies and hotel rules, as well as hotel terminology.
  • Ensure guest privacy and security by correctly following LodgeWorks procedures.
  • Ensure that all staff report to work as scheduled; document any late or absent employees.
  • Remain calm and alert, especially during emergency situations and heavy hotel activity, serving as a role model for the team and other associates.
  • Conduct monthly one-on-one meetings, as well as departmental meetings.
  • Provide a safe working environment in compliance with OSHA and MSDS.
  • Assist and approve department manager scheduling based on forecasted occupancy.
  • Communicate accurately and effectively in oral and written form with guests and associates.
  • Proactively address guest concerns by ensuring appropriate, accessible and convenient amenities and service offerings.
  • Support assigned departments to achieve financial and business plan goals and expectations in accordance with the established operating budget, monitoring progress monthly and implementing controls for expense management.
  • Know, maintain and communicate hotel emergency procedures; inform and assist guests and operations in emergencies.
  • Identify operational performance, productivity and efficiency gaps and develop measures to correct those deficiencies.
  • Assist in any other task or duties as requested by management.

Who you are
  • A team player with a heart for hospitality.
  • Entrepreneurial at heart and innovative in mind.
  • A long-term thinker.
  • Customer-focused, with guests, clients and employees at the forefront of your thinking.
  • Nimble and able to adapt to change quickly.
  • Committed to sharing and togetherness and value the family mindset of our organization.
  • Aware that a good reputation is a huge asset to a hotel and committed to being a representative of that great reputation.
  • An excellent communicator.
  • Naturally curious and value listening to solve problems.
  • Comfortable following directions, guidelines and work objectives.
  • Capable of exerting up to 40 pounds of force occasionally.
  • Capable of standing for an entire shift or for an extended amount of time.
  • Capable of reaching overhead, utilizing both hands, leaning over, stooping and kneeling.
  • A plus: Practiced, with five years' related experience in hospitality or a service industry.
  • A must: Eager to be part of a great work culture and team.

Benefits
We are proud to offer competitive wages and the following benefits for full-time employees:
  • PTO
  • Hotel and restaurant discounts available at select LodgeWorks properties
  • Health, vision and dental benefits
  • 401(k) plans with matching contributions
  • Paid holidays
  • Short-term and long-term disability (company sponsored)
  • Referral bonuses
  • Flexible spending accounts

LodgeWorks is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

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