Reservations Agent
Key West, FL · On-site
$15.75 - $19.75/hr
With an executive team consisting of some of the industry's most experienced hotel management ... Be able to perform all duties of Guest Services Agent and assist at front desk as needed.
Reservations Agent
Key West, FL · On-site
$15.75 - $19.75/hr
With an executive team consisting of some of the industry's most experienced hotel management ... Be able to perform all duties of Guest Services Agent and assist at front desk as needed.
Reservation Manager part time (20 hours/weekends)
Medical
Dental
Life
Retirement
PTO
... reservations and contracts that support creating equipment availability and accuracy. * Assist with ... Proficient in customer service, time management and multitasking U-Haul Holding Company, and its ...
Reservation Manager part time (20 hours/weekends)
Medical
Dental
Life
Retirement
PTO
... reservations and contracts that support creating equipment availability and accuracy. * Assist with ... Proficient in customer service, time management and multitasking U-Haul Holding Company, and its ...
Reservations Agent
Key West, FL · On-site
$15.75 - $19.75/hr
With an executive team consisting of some of the industry's most experienced hotel management ... Be able to perform all duties of Guest Services Agent and assist at front desk as needed.
Reservations Agent
Key West, FL · On-site
$15.75 - $19.75/hr
With an executive team consisting of some of the industry's most experienced hotel management ... Be able to perform all duties of Guest Services Agent and assist at front desk as needed.
Reservations Agent
Miami Beach, FL · On-site
$15.75 - $19.75/hr
Reservations Agent Department: Sales & Marketing Job Summary The Reservations Agent will handle all ... of revenue management techniques and must realize their impact. Assist with monitoring room ...
Reservations Agent
Miami Beach, FL · On-site
$15.75 - $19.75/hr
Reservations Agent Department: Sales & Marketing Job Summary The Reservations Agent will handle all ... of revenue management techniques and must realize their impact. Assist with monitoring room ...
The Reservations Travel Specialist serves as the primary liaison for wholesale partners and ... Build and manage event booking codes, rate plans, and inclusions. * Assist with rooming lists, tee ...
The Reservations Travel Specialist serves as the primary liaison for wholesale partners and ... Build and manage event booking codes, rate plans, and inclusions. * Assist with rooming lists, tee ...
Reservations Travel Specialist
Bowling Green, FL · On-site
$18.50/hr
The Reservations Travel Specialist serves as the primary liaison for wholesale partners and ... Build and manage event booking codes, rate plans, and inclusions. * Assist with rooming lists, tee ...
Reservations Travel Specialist
Bowling Green, FL · On-site
$18.50/hr
The Reservations Travel Specialist serves as the primary liaison for wholesale partners and ... Build and manage event booking codes, rate plans, and inclusions. * Assist with rooming lists, tee ...
Reservations Travel Specialist
Bowling Green, FL · On-site
$18.50/hr
The Reservations Travel Specialist serves as the primary liaison for wholesale partners and ... Build and manage event booking codes, rate plans, and inclusions. * Assist with rooming lists, tee ...
Quick apply
Reservations Travel Specialist
Bowling Green, FL · On-site
$18.50/hr
The Reservations Travel Specialist serves as the primary liaison for wholesale partners and ... Build and manage event booking codes, rate plans, and inclusions. * Assist with rooming lists, tee ...
Reservation Agent-2
North Fort Myers, FL · On-site
Medical
Dental
Vision
Life
Retirement
PTO
Dave Ramsey's SmartDollar Program Reservation Manager Agent Responsibilities: * Assist with calls ... Review reports that aid in effective placement of equipment, customer reservations and contracts ...
Reservation Agent-2
North Fort Myers, FL · On-site
Medical
Dental
Vision
Life
Retirement
PTO
Dave Ramsey's SmartDollar Program Reservation Manager Agent Responsibilities: * Assist with calls ... Review reports that aid in effective placement of equipment, customer reservations and contracts ...
Travel Reservations Agent
Miami, FL · On-site
$15.25 - $19.25/hr
In this remote role, you will assist clients with planning and booking travel arrangements ... Ability to work independently and manage time effectively * Reliable internet connection and access ...
Travel Reservations Agent
Miami, FL · On-site
$15.25 - $19.25/hr
In this remote role, you will assist clients with planning and booking travel arrangements ... Ability to work independently and manage time effectively * Reliable internet connection and access ...
Reservation Agent-2
North Fort Myers, FL · On-site
Medical
Dental
Vision
Life
Retirement
PTO
Dave Ramsey's SmartDollar Program Reservation Manager Agent Responsibilities: * Assist with calls ... Review reports that aid in effective placement of equipment, customer reservations and contracts ...
Reservation Agent-2
North Fort Myers, FL · On-site
Medical
Dental
Vision
Life
Retirement
PTO
Dave Ramsey's SmartDollar Program Reservation Manager Agent Responsibilities: * Assist with calls ... Review reports that aid in effective placement of equipment, customer reservations and contracts ...
Front Desk Agent
Panama City Beach, FL · On-site
$14 - $16/hr
The Front Desk Agent will assist guests with inquiries, problems, and complaints. The Front Desk ... Assisting the reservations manager with taking reservations. * Collaborating and communicating with ...
Quick apply
Front Desk Agent
Panama City Beach, FL · On-site
$14 - $16/hr
The Front Desk Agent will assist guests with inquiries, problems, and complaints. The Front Desk ... Assisting the reservations manager with taking reservations. * Collaborating and communicating with ...
Reservation Agent-2
North Fort Myers, FL · On-site
Medical
Dental
Life
Retirement
PTO
Dave Ramsey's SmartDollar Program Reservation Manager Agent Responsibilities: * Assist with calls ... Review reports that aid in effective placement of equipment, customer reservations and contracts ...
Reservation Agent-2
North Fort Myers, FL · On-site
Medical
Dental
Life
Retirement
PTO
Dave Ramsey's SmartDollar Program Reservation Manager Agent Responsibilities: * Assist with calls ... Review reports that aid in effective placement of equipment, customer reservations and contracts ...
Reservations Sales Agent
Key West, FL · On-site
$14.75 - $19.25/hr
With an executive team consisting of some of the industry's most experienced hotel management ... Be able to perform all duties of Guest Services Agent and assist at front desk as needed.
Reservations Sales Agent
Key West, FL · On-site
$14.75 - $19.25/hr
With an executive team consisting of some of the industry's most experienced hotel management ... Be able to perform all duties of Guest Services Agent and assist at front desk as needed.
Front Desk Agent/Night Auditor
Lynn Haven, FL · On-site
$14 - $16/hr
The Front Desk Agent will assist guests with inquiries, problems, and complaints. The Front Desk ... Assisting the reservations manager with taking reservations. * Collaborating and communicating with ...
Quick apply
Front Desk Agent/Night Auditor
Lynn Haven, FL · On-site
$14 - $16/hr
The Front Desk Agent will assist guests with inquiries, problems, and complaints. The Front Desk ... Assisting the reservations manager with taking reservations. * Collaborating and communicating with ...
Reservations Sales Agent
Key West, FL · On-site
$14.75 - $19.25/hr
With an executive team consisting of some of the industry's most experienced hotel management ... Be able to perform all duties of Guest Services Agent and assist at front desk as needed.
Reservations Sales Agent
Key West, FL · On-site
$14.75 - $19.25/hr
With an executive team consisting of some of the industry's most experienced hotel management ... Be able to perform all duties of Guest Services Agent and assist at front desk as needed.
Reservations Sales Agent
Key West, FL · On-site
$14.75 - $19.25/hr
With an executive team consisting of some of the industry's most experienced hotel management ... Be able to perform all duties of Guest Services Agent and assist at front desk as needed.
Reservations Sales Agent
Key West, FL · On-site
$14.75 - $19.25/hr
With an executive team consisting of some of the industry's most experienced hotel management ... Be able to perform all duties of Guest Services Agent and assist at front desk as needed.
Reservations Sales Agent
$14.75 - $19.25/hr
Hourly Highgate is a premier real estate investment and hospitality management company widely ... Be able to perform all duties of Guest Services Agent and assist at front desk as needed.
Reservations Sales Agent
$14.75 - $19.25/hr
Hourly Highgate is a premier real estate investment and hospitality management company widely ... Be able to perform all duties of Guest Services Agent and assist at front desk as needed.
Lead Reservations Coordinator
Atlantis, FL · On-site
$15.50 - $19.75/hr
Medical
Dental
Vision
Retirement
PTO
Apply proper telephone etiquette to satisfy various customer situations. * Assist with providing ... Other duties as assigned my management. While performing the duties of this job, the employee may ...
Lead Reservations Coordinator
Atlantis, FL · On-site
$15.50 - $19.75/hr
Medical
Dental
Vision
Retirement
PTO
Apply proper telephone etiquette to satisfy various customer situations. * Assist with providing ... Other duties as assigned my management. While performing the duties of this job, the employee may ...
Lead Reservations Coordinator
Atlantis, FL · On-site
$15.50 - $19.75/hr
Medical
Dental
Vision
Retirement
PTO
Apply proper telephone etiquette to satisfy various customer situations. * Assist with providing ... Other duties as assigned my management. While performing the duties of this job, the employee may ...
Lead Reservations Coordinator
Atlantis, FL · On-site
$15.50 - $19.75/hr
Medical
Dental
Vision
Retirement
PTO
Apply proper telephone etiquette to satisfy various customer situations. * Assist with providing ... Other duties as assigned my management. While performing the duties of this job, the employee may ...
Reservations Specialist
Atlantis, FL · On-site
Medical
Dental
Vision
Retirement
PTO
Apply proper telephone etiquette to satisfy various customer situations. * Assist with providing ... Other assignments as assigned my management. Qualifications: * Previous experience within call ...
Reservations Specialist
Atlantis, FL · On-site
Medical
Dental
Vision
Retirement
PTO
Apply proper telephone etiquette to satisfy various customer situations. * Assist with providing ... Other assignments as assigned my management. Qualifications: * Previous experience within call ...
Assistant Reservations Manager information
See Florida salary details
$21.7K - $27.1K
14% of jobs
$31K is the 25th percentile. Wages below this are outliers.
$27.1K - $32.5K
16% of jobs
$32.5K - $38K
18% of jobs
The median wage is $39K / yr.
$38K - $43.4K
14% of jobs
$43.4K - $48.8K
11% of jobs
$50.5K is the 75th percentile. Wages above this are outliers.
$48.8K - $54.3K
12% of jobs
$54.3K - $59.7K
6% of jobs
$59.7K - $65.1K
6% of jobs
$65.1K - $70.6K
2% of jobs
$70.6K - $76K
1% of jobs
$76K - $81.5K
1% of jobs
$21.7K
$44.7K
$81.5K
How much do assistant reservations manager jobs pay per year?
As of Aug 16, 2026, the average yearly pay for assistant reservations manager in Florida is $44,668.00, according to ZipRecruiter salary data. Most workers in this role earn between $31,800.00 and $52,300.00 per year, depending on experience, location, and employer.
What are the most common challenges faced by an assistant reservations manager, and how can they be addressed?
One of the main challenges for an Assistant Reservations Manager is balancing high volumes of booking requests while ensuring accuracy and customer satisfaction. This often requires strong organizational skills, attention to detail, and the ability to remain calm under pressure. Collaborating closely with front office, sales, and event teams is essential to manage overbookings or special requests efficiently. Implementing effective communication and using reservation management systems can help streamline workflows and minimize errors. Continuous training and staying updated on system upgrades also contribute to smoother operations.
What are the key skills and qualifications needed to thrive as an assistant reservations manager?
To thrive as an Assistant Reservations Manager, you typically need experience in hospitality or customer service, strong organizational abilities, and familiarity with reservation procedures, often supported by a relevant diploma or degree. Proficiency in property management systems (PMS) like Opera, booking engines, and Microsoft Office is essential, and certifications in hospitality management can be advantageous. Exceptional communication, problem-solving, and leadership skills help you stand out by ensuring smooth team coordination and guest satisfaction. These skills are vital for optimizing occupancy, streamlining operations, and delivering excellent service in a competitive hospitality environment.
How to become an Assistant Reservations Manager?
To become an Assistant Reservations Manager, candidates typically need a high school diploma or equivalent, with some roles preferring or requiring a bachelor's degree in hospitality, business, or related fields. Relevant skills include customer service, communication, and proficiency with reservation systems or property management software. Gaining experience in hospitality or reservations roles can also improve chances of advancement into this position.
How much do assistant reservations managers make in the US?
Assistant reservations managers in the US typically earn between $35,000 and $50,000 annually, depending on experience, location, and the size of the organization. They often work in hospitality or travel industries, requiring strong customer service and organizational skills.
What does an assistant reservations manager do?
An Assistant Reservations Manager supports the Reservations Manager in overseeing the reservations department of a hotel, resort, or similar business. Their duties include managing daily reservation operations, supervising reservation agents, ensuring high levels of customer service, and optimizing room occupancy rates. They also assist in training staff, handling guest inquiries or complaints, and coordinating with other departments to ensure efficient booking processes. The role requires strong organizational, communication, and problem-solving skills.
What is the difference between Assistant Reservations Manager vs Reservations Agent?
| Aspect | Assistant Reservations Manager | Reservations Agent |
|---|---|---|
| Responsibilities | Oversees reservation processes, manages staff, and supports the Reservations Manager | Handles booking inquiries, confirms reservations, and provides customer service |
| Credentials | Typically requires experience in reservations, customer service, and sometimes supervisory skills | Usually requires customer service experience and familiarity with reservation systems |
| Work Environment | Office setting, often in hotels, resorts, or travel companies | Front desk or call center environment within similar industries |
The main difference is that the Assistant Reservations Manager has supervisory and administrative duties, overseeing reservation teams, while the Reservations Agent focuses on direct customer interactions and booking tasks. The Assistant Reservations Manager plays a leadership role, whereas the Reservations Agent handles day-to-day reservations.
What are popular job titles related to Assistant Reservations Manager jobs in Florida?
For Assistant Reservations Manager jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Assistant Reservations Manager jobs in Florida look for?
The top searched job categories for Assistant Reservations Manager jobs in Florida are:
What cities in Florida are hiring for Assistant Reservations Manager jobs?
Cities in Florida with the most Assistant Reservations Manager job openings:
$15.75 - $19.75/hr
Other
Re-posted 26 days ago
Job description
Compensation Type Hourly Highgate Hotels
Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.
LocationLocated in historic Old Town, Southernmost Beach Resort expands over 6 acres on a serene part of the island with Atlantic Ocean front views, gorgeous Key West architecture, and all the amenities you desire in a beach resort. Just a short walk or bike ride from Key West’s boutique shops, art galleries, eclectic restaurants, and non-stop nightlife, the resort spans over two city blocks and offers guest rooms that are located within easy reach of both the beach and world-famous Duval Street.
OverviewThe Reservations Sales Agent is responsible for handling reservations, inquiries and cancellations in an attentive, courteous and efficient manner, and quoting available rates to maximize room revenue according to Highgate Hotel standards. He/she is also responsible for participating in the monthly Rooms Merchandising meeting.
Responsibilities- Answer all incoming calls promptly, in an attentive, courteous and efficient manner.
- Answer guest inquiries about hotel services, facilities and hours of operation.
- Book room reservations while focusing on maximizing room revenue and average rate using standard rate quoting scenario at all times. Up sell rooms when possible.
- Enter reservations into the computer according to standard operating procedures.
- Communicate and work closely with the Sales Department concerning group bookings.
- Maintain availability calendar and communicate all relevant information to the operations staff.
- Maintain accurate files and reports.
- Handle all special reservations, to include V.I.P. reservations, packages and discounts.
- Book and block rooms using hotel standards for Group Rooming Lists and Booking Agreements.
- Attend and give input on trends and opportunities to maximize revenue.
- Complete forecasts as required by management.
- Monitor daily sales activity and alert Guest Services Manager of sold out nights, group status and possible problem situations.
- Post no-show revenue daily, if required at property.
- Process travel agent checks, if required at property.
- Be able to perform all duties of Guest Services Agent and assist at front desk as needed.
- Communicate availability to wholesalers.
- Call for occupancy at area hotels.
- File reservations and group contracts.
- Review Reservations logbook and Guest Request log on a daily basis.
- Send confirmations.
- Process advance deposit/balance sheet.
- Process brochure requests.
- Forecast packages according to hotel standards.
- Research travel agent commissions.
- High School diploma or equivalent required.
- Experience in a hotel or a related field preferred.
- College course work in related field helpful.
About Southernmost Beach Resort
Sourced by ZipRecruiter
Industry
Traveler accommodation
Company size
201 - 500 Employees
Headquarters location
Key West, FL, US
Year founded
2010