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Assistant Remote Intake Jobs in Plano, TX (NOW HIRING)

UnitedHealth Group

Care Management Assistant

Dallas, TX · Remote

$16 - $29/hr

This position is National Remote. You'll enjoy the flexibility to telecommute* from anywhere within ... Manage the intake of members or the admission/discharge information post notification. * Work with ...

Behavioral Transformations

Be Seen First

Board Certified Behavior Analyst (BCBA)

Rockwall, TX · Remote

$80K - $100K/yr

Remote | Hybrid | In-Clinic | In-Home Make an Impact with "Therapy with Heart" At Behavioral ... Intake & Authorization Team * Credentialing Specialist * Scheduling Coordination * Internal Tech ...

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How much do assistant remote intake jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for assistant remote intake in Plano, TX is $15.72, according to ZipRecruiter salary data. Most workers in this role earn between $13.80 and $17.93 per hour, depending on experience, location, and employer.

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Assistant Remote Intake jobs near you
Infographic showing various Assistant Remote Intake job openings in Plano, TX as of August 2026, with employment types broken down into 2% As Needed, 79% Full Time, 16% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $32,698 per year, or $15.7 per hour.

Legal Intake Manager - Law Firm Experience Required (US/Remote)

Paired

Dallas, TX • On-site, Remote

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Paired is a global staffing and recruiting agency that specializes in connecting talented professionals with leading companies worldwide. We are committed to identifying exceptional candidates and providing opportunities for long-term, remote career growth.
Our client is seeking an experienced, numbers-driven Legal Intake Manager to lead the daily operations of a virtual client intake department. This person will manage and coach a remote team of intake specialists, oversee the lead pipeline, optimize legal CRM workflows, and ensure every potential client receives a prompt, empathetic, and professional experience.
The ideal candidate combines strong people-management skills with a deep understanding of law firm intake, sales conversion, and performance metrics.
Key Responsibilities
  • Lead, coach, and support a remote team of legal intake specialists.
  • Assist with hiring, onboarding, training, scheduling, and performance management.
  • Oversee the screening and qualification of prospective clients across multiple legal practice areas.
  • Ensure time-sensitive and high-priority inquiries are identified and escalated promptly.
  • Monitor incoming leads from phone calls, web forms, chat, and other channels to ensure fast and consistent follow-up.
  • Track the intake pipeline and ensure leads are properly documented, nurtured, and moved through each stage.
  • Review recorded calls, emails, and client communications to maintain high standards of empathy, accuracy, professionalism, and compliance.
  • Monitor key performance indicators, including conversion rates, response times, follow-up activity, lead quality, and cost per lead.
  • Prepare and present weekly performance reports and actionable recommendations to leadership.
  • Manage and optimize workflows, automations, templates, and user processes within Lawmatics.
  • Personally handle complex inquiries, escalations, high-value opportunities, and sensitive customer service matters.
  • Collaborate with leadership, attorneys, marketing, and operations teams to improve client acquisition and onboarding processes.
  • Identify gaps in the intake process and implement strategies to improve efficiency and conversion.

Requirements
  • At least 2-3 years of experience managing an intake or sales team within a law firm.
  • Proven experience leading, training, and motivating remote team members.
  • Strong understanding of legal intake, lead qualification, client onboarding, and consultation scheduling.
  • Experience handling intake for family law, criminal defense, immigration, or other consumer-facing legal practice areas is strongly preferred.
  • Hands-on experience with Lawmatics is highly preferred.
  • Experience using Clio Manage, VoIP phone systems, Slack, Zoom, and Google Workspace.
  • Strong analytical skills and confidence working with conversion metrics, response-time data, and performance reports.
  • Excellent communication, active listening, conflict-resolution, and customer-service skills.
  • High emotional intelligence and the ability to communicate with prospective clients during stressful or sensitive situations.
  • Exceptional attention to detail, organization, and follow-through.
  • Ability to work independently in a fast-paced, fully remote environment.
  • Professional fluency in English.
  • Bilingual English and Spanish communication skills are a plus.

Benefits
Benefits
  • Competitive salary (USD)
  • Work From Home
  • Flexible hours

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