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Assistant Redcap Jobs in Massachusetts (NOW HIRING)

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Assistant Redcap information

What is an assistant redcap?

Assistant Redcaps are railway employees who help passengers with their luggage and provide guidance in train stations. They work under the supervision of senior Redcaps, also known as station porters or baggage handlers. Their duties typically include assisting travelers with bags, offering directions, and ensuring a smooth passenger experience within the station. Assistant Redcaps are often found at major train depots and play a key role in customer service for rail transportation.

What are the main responsibilities of an assistant redcap during a typical shift at a railroad terminal?

As an Assistant Redcap, you will primarily assist passengers with baggage handling, provide directions within the terminal, and ensure travelers receive timely boarding information. Your day often includes coordinating with train crews and station staff to facilitate smooth boarding and disembarkation processes, especially during peak travel times. The role requires strong customer service skills, attention to detail, and the ability to work efficiently in a fast-paced environment while managing multiple tasks. Teamwork and clear communication are essential, as you’ll collaborate closely with other Redcaps and station personnel to deliver a positive passenger experience.

What are the key skills and qualifications needed to thrive as an assistant redcap, and why are they important?

To thrive as an Assistant Redcap, you need a good understanding of safe baggage handling, customer service, and basic logistics, often supported by a high school diploma or equivalent. Familiarity with baggage carts, handheld scanners, and communication radios is typically required. Strong interpersonal skills, reliability, and the ability to work under pressure help you excel in assisting travelers and coordinating with team members. These skills ensure efficient passenger service and smooth operations in busy transportation hubs.

What are the most commonly searched types of Redcap jobs in Massachusetts?

The most popular types of Redcap jobs in Massachusetts are:

Assistant Redcap jobs near you

Project Coordinator, Environmental Health

Boston University

Boston, MA

Full-time

Posted 18 days ago

Boston University rating

7.9

Company rating: 7.9 out of 10

Based on 51 frontline employees who took The Breakroom Quiz

210th of 622 rated colleges and universities

Job description

The Project Coordinator is responsible for subject recruitment, payment, scheduling, testing, and equipment maintenance. This position will be responsible for entering participant data with a focus on accuracy and oversee double data entry by students; cleaning of the data and ensuring data integrity. The coordinator will assist the research manager with developing and managing IRB and HRPO application and protocol documents as well as monthly status reports on finances and recruitment goals. The coordinator will perform literature searches and assist with compilation of annual reports and manuscripts for publication and update the study website and social media pages. The coordinator will liaise with other study staff, investigators and Research Coordinators to resolve operational and administrative issues and will also submit invoices. This position will be responsible for supplies ordering and monitoring for their respective studies.

Essential Functions:

  • Subject recruitment and payment: manage subject recruitment process including maintaining database of calls and responses, develop recruitment materials, call potential research subjects, track subject responses, prepare IRB consent form and make sure they are administered properly and signed by the subjects.
  • Create reimbursement forms for subjects and submit them directly to A/P to make sure each subject receives their subject payment for completing the study. Also creates spreadsheet to track that payments have been made for all subject IDs.
  • Schedule subject testing and administer tests (including neuropsychological)): schedule and remind subjects of their study appointment by email or phone. Will also coordinate visit with General Clinical Research unit for phlebotomy and physical examinations.
  • Data entry: responsible for entering participant data into REDCap and also ensuring the completion and accuracy of double data entry.
  • Responsible for reconciling all data discrepancies generated in the monthly data cleaning report to ensure data integrity.
  • Oversees double data entry keying by summer/work students.
  • Assist in manuscript preparation.
  • Interact with collaborating Pis for all aspects of day-to-day operation of respective studies.
  • Generate monthly recruitment reports for respective studies.
  • Responsible for meeting recruitment goals.
  • Responsible for monitoring non-salary budgets, Travel expense reports, book travel for participants, order supplies for each grant responsible for.

Required Skills

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor. 


Required Experience

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About Boston University

Sourced by ZipRecruiter

Boston University is an international, comprehensive, private research university, committed to educating students to be reflective, resourceful individuals ready to live, adapt, and lead in an interconnected world. Boston University is committed to generating new knowledge to benefit society. We remain dedicated to our founding principles: that higher education should be accessible to all and that research, scholarship, artistic creation, and professional practice should be conducted in the service of the wider community—local and international. These principles endure in the University’s insistence on the value of diversity, in its tradition and standards of excellence, and in its dynamic engagement with the City of Boston and the world. Boston University comprises a remarkable range of undergraduate, graduate, and professional programs built on a strong foundation of the liberal arts and sciences. With the support and oversight of the Board of Trustees, the University, through our faculty, continually innovates in education and research to ensure that we meet the needs of students and an ever-changing world.

Industry

Colleges, universities, and professional schools

Company size

10,000+ Employees

Headquarters location

Boston, MA, US

Year founded

1839

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