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Assistant Receptionist Jobs in Groton, CT (NOW HIRING)

Receptionist

Norwich, CT · On-site

$15.75 - $20.75/hr

... member. * Assist visitors with directions and general facility information. * Follow facility ... Previous receptionist, customer service, office, or healthcare experience preferred. * Experience ...

Receptionist

Groton, CT

$15.75 - $20.75/hr

... Receptionist to serve as the first point of contact for visitors, employees, and guests. This role ... Coordinate calendars and assist with meeting scheduling. * Provide general administrative support ...

New

Receptionist

Groton, CT · On-site

$15.75 - $20.75/hr

Receptionist Position Overview Our client is seeking a friendly, professional, and dependable ... Office Operations Assist with mail distribution and office logistics. Maintain office supplies and ...

New

The Medical Receptionist is responsible for the completion of set processes and protocols. Works ... * Assist coworkers as needed to ensure smooth office operation and delivery of excellent service ...

Medical Receptionist

Essex, CT · On-site

$16.15 - $28.80/hr

The Medical Receptionist is responsible for the completion of set processes and protocols. Works ... * Assist coworkers as needed to ensure smooth office operation and delivery of excellent service ...

The Medical Receptionist is responsible for the completion of set processes and protocols. Works ... * Assist coworkers as needed to ensure smooth office operation and delivery of excellent service ...

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Assistant Receptionist information

See Groton, CT salary details

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How much do assistant receptionist jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for assistant receptionist in Groton, CT is $18.63, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $20.82 per hour, depending on experience, location, and employer.

What does an assistant receptionist do?

An Assistant Receptionist supports the front desk operations in an office or organization. Their duties typically include greeting visitors, answering and directing phone calls, handling mail and deliveries, scheduling appointments, and maintaining a tidy reception area. They may also assist with basic administrative tasks such as data entry or filing to ensure smooth day-to-day operations. Strong communication and organizational skills are essential for this role.

What are the key skills and qualifications needed to thrive as an assistant receptionist, and why are they important?

To thrive as an Assistant Receptionist, you need excellent organizational abilities, attention to detail, and basic administrative or clerical experience, often supported by a high school diploma or equivalent. Familiarity with office software like Microsoft Office Suite and experience using multi-line phone systems or appointment scheduling tools is common. Strong interpersonal skills, professionalism, and the ability to multitask set top performers apart. These skills ensure efficient front desk operations, a welcoming atmosphere, and smooth communication within the organization.

What are some common challenges faced by assistant receptionists, and how can they be effectively managed?

Assistant Receptionists often encounter challenges such as managing high call volumes, handling multiple tasks simultaneously, and addressing a variety of visitor needs. To handle these effectively, strong organizational skills and prioritization are essential. Developing clear communication and maintaining a calm, professional demeanor under pressure can help ensure smooth day-to-day operations. Additionally, being proactive in seeking support from colleagues and using digital tools to streamline scheduling and information tracking can greatly enhance efficiency.

What is the difference between Assistant Receptionist vs Front Desk Clerk?

AspectAssistant ReceptionistFront Desk Clerk
CredentialsHigh school diploma or equivalent; basic customer service skillsHigh school diploma; customer service experience often preferred
Work EnvironmentOffice settings, healthcare facilities, hotelsHotels, hospitals, corporate buildings
Employer & Industry UsageCommon in administrative and hospitality sectorsCommon in hospitality, healthcare, and service industries
Search & Comparison IntentOften compared for entry-level administrative rolesOften compared for front desk or reception roles

The Assistant Receptionist and Front Desk Clerk roles share similarities in customer service and administrative duties, often working in similar environments like hotels or offices. The main difference lies in scope: Assistant Receptionists may handle more administrative tasks or support roles, while Front Desk Clerks focus primarily on guest or visitor check-in and front-line customer service.

Which assistant receptionist job pays the most?

Assistant receptionist roles in industries such as healthcare, legal, and corporate sectors tend to offer higher salaries due to specialized skills and responsibilities. Salaries can also vary based on experience, location, and the size of the organization, with some positions paying over $40,000 annually. Advanced certifications or bilingual abilities may further increase earning potential.

What are the most commonly searched types of Receptionist jobs in Groton, CT?

The most popular types of Receptionist jobs in Groton, CT are:

What job categories do people searching Assistant Receptionist jobs in Groton, CT look for?

The top searched job categories for Assistant Receptionist jobs in Groton, CT are:

What cities near Groton, CT are hiring for Assistant Receptionist jobs?

Cities near Groton, CT with the most Assistant Receptionist job openings:

Medical Assistant/Receptionist

Essex, CT • On-site

$16 - $19.75/hr

Part-time

Re-posted 13 days ago


Job description

Position Highlights
  • Department: MH Concierge
  • Hours: 20.00 per week

Position Summary
The Receptionist Medical Assistant is the central point of communication among patients, providers and other members of the health care team and an integral part of the patient care team. Under the direction of the provider, the Receptionist MA performs patient customer service and clinical duties consistent with the scope of the MA position and the needs of the practice/modality, and assists the providers to assure each patient is provided timely and effective care. The Receptionist Medical Assistant performs general clerical or administrative duties as directed and maintains strict patient confidentiality at all times.
Under direct supervision:
  • Greets patients and responds to inquiries providing appropriate customer service
  • Assists patient with practice/office-specific registration processes
  • Enters patient demographic and/or insurance information into appropriate electronic medical record (EMR) system for tracking, billing or other purposes
  • Answers phones and responds to patient inquiries appropriately; addresses patients needs based on the scope of the position and clinical setting. Appropriately triages calls, referring to providers as necessary.
  • Completes appropriate work items utilizing EMR system, to include patient follow-ups, pre-registrations, referrals, insurance authorizations, and other matters as needed
  • Understands and utilizes EMR system consistent with role, abides by all federal laws and organizational privacy policies
  • Performs administrative and other duties consistent with position and needs of office
  • Escorts patients to the exam room. Interview patients to verify reason for visit, obtain medical information, measure patient's vital signs, height and weight.
  • Document all patient information obtained in the Electronic Health Record according to policies and procedures for EHR use.
  • Confirm and record allergies, current medications strength and frequency, refills required and pharmacy of choice.
  • Assure all documentation, results, reports pertinent to the visit are available to the provider for review with the patient.
  • Assist the provider with patient exams and procedures as directed.
  • Perform phlebotomy as needed. Collect blood and other specimens, label and prepare appropriately for delivery to the lab. Document these procedures in the EHR.
  • Perform routine in-office laboratory tests as needed. Document the results in the EHR.
  • Perform routine or diagnostic testing such as EKG and spirometry, providing reports to the provider for review.
  • Prepare treatment rooms, keeping them clean and stocked.
  • Clean and sterilize instruments. Dispose of contaminated supplies appropriately.
  • Maintain effective and organized systems to ensure timely workflow for patients and providers. Notify reception staff of any anticipated service delays.
  • Prepare patient referrals / authorization for specialist and hospital services.

Minimum Qualifications
  • High School diploma or equivalent
  • Experience in a patient care environment as either a CNA, EMT or graduate of an approved Medical Assistant program.
  • Knowledge of medical terminology and medications
  • Excellent customer service and communication skills
  • Willingness to obtain BLS certification within six months of hire

Preferred Qualifications
  • One year of experience in an office based physician practice
  • One year of experience working with electronic health records
  • Active BLS certification

Comprehensive Benefits Offered
  • Competitive and affordable benefits package
  • Shift Differentials
  • Continuing Education assistance
  • Tuition reimbursement
  • Student Loan relief through Fiducius
  • Quick commute access from I-84, Route 9 and surrounding areas

About Middlesex Health
The Smarter Choice for your Career!
Come join one of Connecticut's Top Workplaces, and a Magnet designated organization! At Middlesex Health, we have a unique combination of award-winning talent, world-class technology, and patient-first care that's making health care better. Through our affiliation with the Mayo Clinic Care Network, Middlesex Health has access to the most advanced medical knowledge and research available.