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Assistant Rbc Customer Service Representative Jobs in Tennessee

Mr. Electric

Customer Service Representative

Kingsport, TN · On-site

$15.25 - $20.75/hr

Electric is looking for customer service representatives to join our team, so apply today! Why You Should Join Our Team as a Customer Service Representative We Invest in You - We offer robust ...

Mr Electric

Customer Service Representative

Johnson City, TN · On-site

$15.25 - $21/hr

Electric is looking for customer service representatives to join our team, so apply today! Why You Should Join Our Team as a Customer Service Representative We Invest in You - We offer robust ...

U-Haul

Customer Service Representative

Collierville, TN · On-site

$14.25 - $19.25/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

Martin

Customer Service Representative

Jackson, TN · On-site

$15.25 - $20.75/hr

Customer Service Representative As a Customer Service Representative (CSR) at Martin, you will play ... With your strong communication and problem-solving skills, you will assist customers with their ...

Mr. Electric

Customer Service Representative

Johnson City, TN · On-site

$15.75 - $21.25/hr

Electric is looking for customer service representatives to join our team, so apply today! Why You Should Join Our Team as a Customer Service Representative We Invest in You - We offer robust ...

Martin

Customer Service Representative

Memphis, TN · On-site

$14.25 - $19.50/hr

Customer Service Representative As a Customer Service Representative (CSR) at Martin, you will play ... With your strong communication and problem-solving skills, you will assist customers with their ...

Domino's Pizza

Customer Service Rep

Rocky Top, TN · On-site

$14 - $19.25/hr

Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are ...

Domino's Franchise

Customer Service Rep

Oak Ridge, TN · On-site

$14 - $18.75/hr

Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are ...

Domino's Franchise

Customer Service Rep

Rocky Top, TN · On-site

$14 - $19.25/hr

Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are ...

Domino's

Customer Service Rep

Rocky Top, TN · On-site

$14 - $19.25/hr

Company Description Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service ...

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All JobsRbc Customer Service Representative JobsAssistant Rbc Customer Service Representative JobsAssistant Rbc Customer Service Representative Jobs in Tennessee

Assistant Rbc Customer Service Representative information

What is the difference between Assistant Rbc Customer Service Representative vs Customer Service Associate?

AspectAssistant Rbc Customer Service RepresentativeCustomer Service Associate
CredentialsHigh school diploma; some roles may prefer financial certificationsHigh school diploma or equivalent
Work EnvironmentBank branches, call centers, online supportRetail stores, call centers, retail banking branches
Employer & Industry UsagePrimarily banking and financial servicesRetail and customer service sectors, including banking
Search & Comparison IntentUnderstanding banking-specific customer support rolesGeneral customer service roles in retail and banking

The Assistant Rbc Customer Service Representative focuses on banking-specific customer support, often requiring financial knowledge and working within bank branches or call centers. In contrast, a Customer Service Associate has a broader retail or service-oriented role, often in retail stores or general customer support settings. Both roles involve assisting customers, but the banking-specific position emphasizes financial services and banking procedures.

What are the most commonly searched types of Rbc Customer Service Representative jobs in Tennessee?

The most popular types of Rbc Customer Service Representative jobs in Tennessee are:

What cities in Tennessee are hiring for Assistant Rbc Customer Service Representative jobs?

Cities in Tennessee with the most Assistant Rbc Customer Service Representative job openings:

Assistant Rbc Customer Service Representative jobs near you

Customer Service Representative

Kingsport, TN • On-site

Mr. Electric
Electrical Equipment, Appliance, and Component Manufacturing • 501 - 1,000 employees
Learn more about Mr. Electricexternal

$15.25 - $20.75/hr

Full-time

Medical, PTO

Posted 27 days ago

Key responsibilities

  • Answer customer calls and schedule jobs according to customer needs.

  • Follow up with customers to inquire about proceeding with unsold work and address their needs and concerns.

  • Help manage multiple company systems to ensure organization based on established processes.

Mr. Electric rating

8.5

Company rating: 8.5 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

Job description

Are you looking for a job that will challenge your communication skills and allow you to make a difference in people's lives?
Do you like interacting with homeowners and helping to create safer homes?
If so, you're in luck! Mr. Electric is looking for customer service representatives to join our team, so apply today!
Why You Should Join Our Team as a Customer Service Representative
We Invest in You - We offer robust training for our CSRs and provide you with resources to grow your skills. We also hold weekly meetings as a team for training and development.
We Collaborate with You - As a CSR, you'll work closely with other team members and service technicians to ensure that customers receive the best possible service.
We Share Our Success with You - We've figured out the formula and will show you how to deliver an exceptional customer experience.
Here are Your Responsibilities as a CSR at Mr. Electric
As a Customer Service Representative, you are a key member of our team. You'll be the first point of contact that customers have with us, and shape the customer's perception of Mr. Electric from the beginning.
Here are the primary responsibilities for this position:
  • You will answer customer calls and schedule jobs according to the customer's needs.
  • You will follow up with customers to inquire whether they would like to proceed with any unsold work, and ensure that all customer needs and concerns are fully addressed.
  • You will help manage multiple systems within the company to ensure there is organization based upon our processes we have set in place.

Here's How We Measure Success
• Solidify Opportunities - By successfully converting customer leads into scheduled jobs, you provide work opportunities for our service technicians, and also contribute to the growth of our business.
• Top-Notch Customer Satisfaction - You will be responsible for ensuring a high level of customer satisfaction by delivering an amazing customer experience. Earn the trust of the customer by communicating effectively and providing excellent service.
• Efficiency - To succeed in this role, you must be prompt and detailed while booking calls. You must meet the needs of our customers so we can run a healthy business that takes care of our team.
How to Know If You Are a Good Fit
As a Mr. Electric customer service representative,
• You focus on the positive and enjoy being around upbeat people.
• You keep your promises to the customer and the team.
• You are detail-oriented, both in your work and when communicating with the customers.
• You are professional by nature, and it shows up in everything you do.
• You are comfortable with data entry and using technology.
• You enjoy meeting new people and building new relationships.
• You welcome feedback and are always looking to sharpen your skills.
Job Requirements
The following are the minimum requirements for the Customer Service Representative position.
• 2+ years of administrative experience is preferred
• Strong written and verbal communication skills
Strong computer skills, familiarity with CRM systems preferred
Here's What We Provide For You
• Software Application and Peripherals - We provide state-of-the-art digital tools for a smooth process while booking calls.
• Training Program - As part of the Mr. Electric franchise, we offer in-depth training to advance your skills.
Pay and Benefits
The starting pay range for our Customer Service Representatives varies per hour, depending on your level of experience.
We also offer the following benefits for our Customer Service Representatives:
• Sedera Medical Cost Sharing www.sedera.com, and Direct Health Care system based in Jonesborough www.dhcplan.com
• Retirement program with 3% match, as well as pre tax options to select from Aflac.
• Paid Holidays
• 40 hours of paid time off after first year, will increase after the second year
If you are ready to take the next step in your career as a Customer Service Representative, and want to join a team where you are valued and can excel, APPLY TODAY!

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