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Assistant Rbc Customer Service Representative Jobs in Tennessee

Customer Service Representative

Knoxville, TN · On-site

$14.75 - $20/hr

Customer Service Representatives embody our "team player" values, by providing an outstanding ... A phenomenal teammate, willing to assist your peers * Digital literacy * Time management skills

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Assistant Rbc Customer Service Representative information

What is the difference between Assistant Rbc Customer Service Representative vs Customer Service Associate?

AspectAssistant Rbc Customer Service RepresentativeCustomer Service Associate
CredentialsHigh school diploma; some roles may prefer financial certificationsHigh school diploma or equivalent
Work EnvironmentBank branches, call centers, online supportRetail stores, call centers, retail banking branches
Employer & Industry UsagePrimarily banking and financial servicesRetail and customer service sectors, including banking
Search & Comparison IntentUnderstanding banking-specific customer support rolesGeneral customer service roles in retail and banking

The Assistant Rbc Customer Service Representative focuses on banking-specific customer support, often requiring financial knowledge and working within bank branches or call centers. In contrast, a Customer Service Associate has a broader retail or service-oriented role, often in retail stores or general customer support settings. Both roles involve assisting customers, but the banking-specific position emphasizes financial services and banking procedures.

What are the most commonly searched types of Rbc Customer Service Representative jobs in Tennessee? The most popular types of Rbc Customer Service Representative jobs in Tennessee are:
What cities in Tennessee are hiring for Assistant Rbc Customer Service Representative jobs? Cities in Tennessee with the most Assistant Rbc Customer Service Representative job openings:
Customer Service Representative

Customer Service Representative

American Leak Detection, Inc

Nashville, TN • On-site

$20 - $22/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 25 days ago


Job description

The Customer Service Representative at American Leak Detection of Nashville is a office position and responsible for answering customer questions, scheduling appointments, and dispatching/routing our technicians for daily jobs. The Customer Service Representative (CSR) will help serve our residential, commercial, and municipal customers throughout the Nashville area. This is not a remote position. Must live in the Nashville area.
Benefits for our Customer Service Reps (CSRs):
  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off (both vacation & sick time)
  • Vision insurance
  • Salary: $20.00 - $22.00 per hour

Customer Service Reps (CSR) Core Responsibilities:
  • Answering the phones
  • Explaining our services to potential clients
  • Manage the customer experience
  • Scheduling of appointments
  • Dispatch, routing, and scheduling of jobs for our technicians
  • Shift: 8 hour daytime shift, full-time
  • Availability: General workday is Monday through Friday, 8:00am to 5:00pm occasional weekend availability may be required

Customer Service Representative (CSR) Qualifications:
  • Excellent customer service and telephone skills
  • Excellent written and oral communication skills
  • Proficiency in Microsoft Office Suite
  • Experience in the plumbing, restoration, or construction industries- a plus but not required
  • Experience using Salesforce is a plus but not required

About American Leak Detection:
American Leak Detection is the industry leader in accurate, non-destructive hidden water leak detection. Our highly trained technicians locate hidden water, sewer, gas and swimming pool leaks using our advanced technology and experience developed over 40+ years. Our millions of satisfied customers include residential homeowners and commercial businesses as well as industry professionals including plumbers, building contractors, insurance adjusters, apartment managers, restoration specialists, Homeowners Associations, and municipalities.
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.