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Assistant Rbc Customer Service Representative Jobs in Tennessee

AtWork!

CSR

Knoxville, TN · On-site

$16/hr

Customer Service Representative (Csr) We are a small, community-focused financial institution in ... Greet and assist customers over the phone, and via email * Process transactions and account ...

AtWork - Knoxville

CSR

Knoxville, TN · On-site

$15.25 - $20.75/hr

Job Title: Customer Service Representative (CSR)Location: North Knoxville, TNEmployment Type ... Greet and assist customers over the phone, and via emailProcess transactions and account inquiries ...

AtWork Group

CSR

Knoxville, TN · On-site

$15.25 - $20.75/hr

Job Title: Customer Service Representative (CSR)Location: North Knoxville, TNEmployment Type ... Greet and assist customers over the phone, and via emailProcess transactions and account inquiries ...

Critter Wranglers Pest and Wildlife Control

Be Seen First

Customer Service Representative CSR

Powell, TN · On-site

$16/hr

Critter Wranglers - Customer Service Representative/Pest and Wildlife scheduling Critter Wranglers Wildlife and Pest Control, one of the top-rated pest and wildlife control companies in the Greater ...

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Assistant Rbc Customer Service Representative information

What is the difference between Assistant Rbc Customer Service Representative vs Customer Service Associate?

AspectAssistant Rbc Customer Service RepresentativeCustomer Service Associate
CredentialsHigh school diploma; some roles may prefer financial certificationsHigh school diploma or equivalent
Work EnvironmentBank branches, call centers, online supportRetail stores, call centers, retail banking branches
Employer & Industry UsagePrimarily banking and financial servicesRetail and customer service sectors, including banking
Search & Comparison IntentUnderstanding banking-specific customer support rolesGeneral customer service roles in retail and banking

The Assistant Rbc Customer Service Representative focuses on banking-specific customer support, often requiring financial knowledge and working within bank branches or call centers. In contrast, a Customer Service Associate has a broader retail or service-oriented role, often in retail stores or general customer support settings. Both roles involve assisting customers, but the banking-specific position emphasizes financial services and banking procedures.

What is the role of a customer service assistant in a bank?

A customer service assistant in a bank helps clients with account inquiries, transactions, and service requests. They provide information about banking products, assist with account opening or closing, and ensure customer satisfaction through effective communication and problem-solving skills.

What skills are needed for RBC jobs?

For an Assistant RBC Customer Service Representative role, essential skills include strong communication, problem-solving abilities, and customer service experience. Knowledge of banking products, attention to detail, and proficiency with computer systems or CRM tools are also important for success in this position.

Is it better to work at TD or RBC?

For an Assistant RBC Customer Service Representative, both TD and RBC are major Canadian banks offering similar roles with competitive pay, benefits, and opportunities for advancement. The choice often depends on specific branch locations, team environment, and personal career goals, rather than significant differences in job responsibilities. Researching company culture and employee reviews can help determine which employer aligns better with individual preferences.

Why is RBC laying off employees?

RBC, like many financial institutions, may lay off employees due to restructuring, cost-cutting measures, or changes in business priorities. For roles such as Assistant RBC Customer Service Representative, layoffs are typically driven by organizational shifts or automation efforts, and affected employees are often offered support or redeployment options.
What are the most commonly searched types of Rbc Customer Service Representative jobs in Tennessee? The most popular types of Rbc Customer Service Representative jobs in Tennessee are:
What cities in Tennessee are hiring for Assistant Rbc Customer Service Representative jobs? Cities in Tennessee with the most Assistant Rbc Customer Service Representative job openings:
Assistant Rbc Customer Service Representative jobs near you

Customer Service Representative

National Advertising Services

Memphis, TN

$14.25 - $19.50/hr

Full-time

Posted 10 hours ago

Job description

The CSR is responsible for providing outstanding customer service to clients, customers (internal and external) and third parties via telephone, email, and fax. The CSR ensures compliance with client's program specifications and ACB policies and procedures. Specific CSR duties may be dependent on the client(s) they support. CSR must manage communications proactively to ensure the most effective and timely service is provided. The CSR may be required to assist with and/or perform all work assignments generally performed by other hourly PSG employees (Department Specialists, Account Specialists, Data Entry Clerks, Document Coordinators and Claims Processors).

DUTIES

Serve as a contact for clients, customers and/or third parties of assigned PSG accounts. Receive, research, and resolve client questions and complaints. Facilitate oral and/or written communications to ensure clients receive timely, efficient and accurate service (thorough responses to all communications are required within one business day). Maintain necessary documentation related to communications (i.e. log all telephone communications in the ACB phone log). Identify and review potential customer service issues with the Supervisor and proactively seek potential solutions. Review fund transactions; Ensure that client database is maintained and updated as necessary.

QUALIFICATIONS

High School Diploma or equivalent certificate. Basic PC knowledge, including Microsoft Office products; Outlook, Word, and Excel. General mathematical, spelling, and grammar skills as demonstrated by successful completion of pre-employment tests. Basic understanding of accounting principles. Strong organizational skills and time management skills are needed to manage multiple tasks/priorities.

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