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Assistant Outlets Manager Jobs in Wisconsin (NOW HIRING)

Marcus Hotels

Asst Outlets Manager

Lake Geneva, WI · On-site

As the Assistant Manager of Outlets at the Grand Geneva Resort & Spa, you'll take charge of a diverse array of dining experiences, assisting in overseeing everything from the vibrant Grand Café and ...

Hotels

Director of Outlets & Banquets

Madison, WI · On-site

Supervise inventory management * Own vendor and customer relations * Conduct regular departmental ... Establish performance standards and assist in the recruitment & retention of staff * Establish ...

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Kfc

Assistant Restaurant Manager

Sheboygan, WI

$31K - $40K/yr

There are over 21,000 KFC outlets in more than 130 countries and territories around the world. And ... The Assistant Manager role provides a training ground for restaurant management. As your leadership ...

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Assistant Outlets Manager information

What is the difference between Assistant Outlets Manager vs Outlet Supervisor?

AspectAssistant Outlets ManagerOutlet Supervisor
ResponsibilitiesSupports outlet operations, assists in staff management, ensures customer satisfactionOversees daily outlet activities, manages staff, handles customer issues
QualificationsHospitality or management certification, experience in food serviceExperience in hospitality, supervisory skills
Work EnvironmentHotels, restaurants, resortsRestaurants, cafes, hospitality outlets

The Assistant Outlets Manager typically supports the outlet's management team, focusing on operational assistance and staff coordination, while the Outlet Supervisor directly oversees daily activities and staff. Both roles require hospitality experience, but the Assistant Outlets Manager often involves more administrative duties and strategic support.

What are the key skills and qualifications needed to thrive as an Assistant Outlets Manager, and why are they important?

To thrive as an Assistant Outlets Manager, you need expertise in food and beverage operations, staff supervision, and customer service, often supported by a hospitality degree or relevant experience. Familiarity with point-of-sale (POS) systems, inventory management software, and health and safety regulations is typically required. Strong leadership, problem-solving abilities, and effective communication set top performers apart in this role. These skills ensure efficient outlet operations, satisfied guests, and a motivated team, all of which are critical for business success.

What are some common challenges faced by an Assistant Outlets Manager, and how can they be addressed?

Assistant Outlets Managers often encounter challenges such as balancing staff scheduling, maintaining high service standards during peak periods, and handling guest complaints effectively. To address these, strong organizational skills are essential, along with proactive communication and training for team members. Regularly reviewing operational processes and fostering teamwork can help ensure smooth daily operations and a positive guest experience.

What are Assistant Outlets Managers?

Assistant Outlets Managers help oversee the daily operations of food and beverage outlets within hotels, resorts, or restaurants. They support the Outlets Manager by supervising staff, ensuring excellent customer service, maintaining inventory, and assisting with scheduling and training. Their role is essential for smooth service delivery, addressing guest concerns, and upholding quality and safety standards. Assistant Outlets Managers also help implement policies to improve efficiency and profitability.
Assistant Outlets Manager jobs near you
Asst Outlets Manager

Asst Outlets Manager

Marcus Hotels

Lake Geneva, WI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Marcus Hotels & Resorts rating

4.4

Company rating: 4.4 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

Job description

If you're eager to showcase your talents at a prestigious, full-service, AAA Four Diamond resort and make a meaningful impact, an extraordinary career opportunity awaits you. We seek a passionate individual to join our team and help us continue delivering the unparalleled guest experience that sets us apart. As the Assistant Manager of Outlets at the Grand Geneva Resort & Spa, you’ll take charge of a diverse array of dining experiences, assisting in overseeing everything from the vibrant Grand Café and Grand Central to the Lobby Lounge, In-Room Dining, and the lively Pool Bar. 

Grand Geneva in Lake Geneva is a 1,300 acre, AAA Four Diamond resort and spa recognized as a Top Resort in the Midwest by Conde Nast Traveler. This award-winning, all-seasons destination features over 746 guest accommodations, the WELL Spa & Salon, two championship golf courses, fitness facilities, a ski hill and terrain park, and 9 unique food and beverage outlets. Our name in the area means home, family and tradition. We have a strong sense of tradition, and we're looking to create a strong, bright future - a future that includes you.

What will you be doing?

  • Assist in managing daily food and beverage operations, including scheduling, cost control, and guest relations.
  • Have full knowledge of the menu and wine list, including preparation and service standards.
  • Maintain clear and consistent communication with the culinary and management teams.
  • Present ideas and concepts to management, peers, and staff persuasively.
  • Foster a strong guest service attitude in all employees.
  • Provide leadership to help departments meet their goals and objectives.
  • Effectively communicate and inspire employees to achieve set goals.
  • Address and resolve guest complaints regarding service, products, or staff.

What do you bring to the role?

  • Position requires a minimum of 1 year previous Food & Beverage and supervisory experience.
  • Strong knowledge of Food & Beverage operations and preparation techniques.
  • High school diploma required. College degree not required but equal work experience is required.
  • Mathematical abilities in order to determine and track inventory, controls, revenue productions, and other hotel financial statement.
  • Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve. 
  • Ability to work a varied schedule including nights, weekends and holidays.
  • Clear, concise written and verbal communication skills.

What’s in it for you?

  • A free, well-balanced meal every shift
  • Discounted gym membership 
  • Room discounts at Marcus Hotels & Resorts 
  • Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
  • Free parking
  • “Two for one” movie theater coupons at Marcus Theatres
  • Ability to grow your career and transfer from one property to another 
  • Early wage access
  • Paid time off
  • Flexible scheduling
  • Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match
  • And more!

About Us:
A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills. 

The Grand Geneva Resort & Spa is an equal opportunity employer.

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