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Assistant Outlet Manager Jobs in Indiana (NOW HIRING)

Outlet Stock Associate

Indianapolis, IN

$14.25 - $18.25/hr

Prepare purchased items for customer pickup and assist with safe, efficient loading into vehicles ... Demonstrate exceptional organizational and time management skills in all daily operations OUR ...

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Assistant Outlet Manager information

See Indiana salary details

$8

$18

$26

How much do assistant outlet manager jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for assistant outlet manager in Indiana is $18.03, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $20.58 per hour, depending on experience, location, and employer.

What is an assistant outlet manager?

An Assistant Outlet Manager is a hospitality professional who supports the Outlet Manager in overseeing the daily operations of a restaurant, bar, café, or hotel outlet. Their duties typically include supervising staff, ensuring high-quality customer service, handling inventory, and assisting with budgeting and scheduling. They play a key role in maintaining standards, addressing customer concerns, and ensuring smooth operations when the manager is unavailable. This position often serves as a stepping stone to a full managerial role within the hospitality industry.

What are the key skills and qualifications needed to thrive as an assistant outlet manager, and why are they important?

To thrive as an Assistant Outlet Manager, you need strong leadership abilities, operational knowledge of food and beverage service, and experience in hospitality management, often supported by a relevant diploma or degree. Familiarity with point-of-sale (POS) systems, inventory management software, and scheduling tools is typically required. Exceptional communication, problem-solving, and customer service skills help build team morale and deliver positive guest experiences. These competencies are essential for ensuring smooth outlet operations, meeting financial targets, and maintaining high service standards.

What are some common challenges faced by an assistant outlet manager, and how can they be addressed?

Assistant Outlet Managers often encounter challenges such as balancing staff schedules during peak hours, handling customer complaints effectively, and ensuring operational standards are consistently met. Addressing these challenges requires strong organizational skills, effective communication with team members, and proactive problem-solving. Building a cohesive team and maintaining a positive work environment can help reduce turnover and improve service quality, ultimately supporting the outlet’s success.

What is the difference between Assistant Outlet Manager vs Supervisor?

AspectAssistant Outlet ManagerSupervisor
CredentialsHigh school diploma; some roles prefer hospitality certificationsHigh school diploma; relevant industry experience
Work EnvironmentRestaurants, retail outlets, hospitality venuesVarious settings including retail, hospitality, and service industries
ResponsibilitiesSupports outlet operations, assists in staff management, ensures customer satisfactionOversees staff, manages daily tasks, enforces policies
Common UsageAssisting management, supporting team operationsDirectly supervising staff and operations

The Assistant Outlet Manager typically supports the outlet's daily operations and assists the Outlet Manager, focusing on customer service and team support. The Supervisor directly oversees staff and ensures operational tasks are completed efficiently. While both roles require similar credentials and work in comparable environments, their responsibilities differ in scope and authority.

Serliana Outlet Manager - InterContinental Indianapolis

IHG Hotels & Resorts

Indianapolis, IN • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago


IHG rating

5.5

Company rating: 5.5 out of 10

Based on 155 frontline employees who took The Breakroom Quiz

75th of 108 rated hotels


Job description


About IHG and the InterContinental Indianapolis
The InterContinental Indianapolis brings urban luxury and timeless style to Monument Circle. The landmarked Illinois Building has been restored to feature 170 Modern Guestrooms, 17 Luxurious Suites, Lobby Lounge and a stunning Rooftop Bar with iconic views of Monument Circle.
Explore our very own InterContinental® Hotels & Resorts - a truly international brand. Discover a modern, globally focused culture where world travelers feel at home. Live the InterContinental life. You'll find us in beautifully restored buildings and many exciting new developments. With 60 properties in the pipeline, our extraordinary world is set to expand.
At IHG we promise to give colleagues...
  • Room to Belong: Enable
  • Room to Grow: Enrich
  • Room to Make a Difference: Empower

The InterContinental creates exceptional experiences through our Brand Values by being:
  • Thoughtful
  • Cultured
  • Remarkable

We cultivate an engaging environment for our colleagues and guests by enlivening our IHG Core Values:
  • Do the right thing
  • Show we care
  • Aim higher
  • Celebrate difference
  • Work better together

About this position
Leading, coaching, and developing a team of committed hospitality professionals in delivering exceptional guest experiences by setting high standards and finding new ways to exceed them. Oversight of the day-to-day operation of the Serliana Café, room service, and minibar.
A little taste of your day-to-day
Every day is different, but you'll mostly be:
  • Support F&B operational strategy: Assist in overseeing operations of Food & Beverage department, focusing on guest service excellence, product quality, inventory control, outlet reservations, systems management, and financial performance, including budgeting, forecasting, and reporting
  • Drive guest satisfaction strategy: Lead the development and implementation of guest satisfaction strategies, monitoring trends, gathering feedback, and driving continuous improvements to elevate the guest experience
  • Contribute to revenue growth: Collaborate with the F&B Director and Culinary team to develop and implement creative menus and effective food and beverage marketing strategies
  • Cultivate a high-performing team: Drive engagement and retention through performance management, professional development, and recognition programs
  • Uphold regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member wellbeing

What we need from you
  • Bachelor's degree / higher education qualification / equivalent in Hotel Management, culinary arts, or related field
  • 3+ years' related experience, including management experience
  • Must speak local language
  • Must obtain certifications or permits as required by local governmental agencies.

What we offer
The salary range for this role is $65,000-$85,000. This role is eligible for bonus pay.
Benefits include Medical/Dental/Vison and additional coverage options, competitive employee discount rates, multiple Paid Time Off plans, 401k, and more.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our well-being framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you'll become part of our ever-growing global family.
About Us
At IHG, we've made a promise. As one of the world's leading hotel groups, we're here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected - wherever they are in the world. Want to be part of the journey?
About the Team
As the world's first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you'd like to embrace a world of opportunities, we'd like to welcome you to the world's most international luxury hotel brand.

What IHG employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


IHG Hotels & Resorts logo

About IHG Hotels & Resorts

Sourced by ZipRecruiter

Staybridge Suites is an extended stay hotel, offering elevated residential style-studios and suites, complimentary daily breakfast buffet, complimentary light bites & happy hour 3 days a week, and ample amenities to accommodate both short term and extended-stay guests. We know that being on the road means balancing work with family and friends, so we go out of our way to make your stays enjoyable while keeping you connected to what matters most.

Industry

Hospitality services

Company size

11 - 50 Employees

Headquarters location

Chandler, AZ, US