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Assistant Operations Manager Jobs in Normal, IL (NOW HIRING)

CVS Health

Operations Manager

Bloomington, IL · On-site

$19 - $29/hr

Position Summary The Operations Manager is a member of the Store Management team, and as such ... Customer Service Assist customers with their questions, problems and complaints Promote CVS ...

Quality Truck & Equipment Co

Be Seen First

Service Operations Manager

Bloomington, IL · On-site

Service Operations Manager Quality Truck & Equipment Co. - Bloomington, Illinois Lead Growth. Drive Results. Build Something Bigger. Quality Truck & Equipment Co. is seeking an experienced, results ...

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Assistant Operations Manager information

See Normal, IL salary details

$27.4K

$56.8K

$106.1K

How much do assistant operations manager jobs pay per year?

As of Aug 31, 2026, the average yearly pay for assistant operations manager in Normal, IL is $56,794.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,600.00 and $65,500.00 per year, depending on experience, location, and employer.

What is an assistant operations manager?

Assistant Operations Managers support the Operations Manager in overseeing the daily activities of a business or organization. They help coordinate staff, ensure efficient workflows, handle administrative tasks, and resolve operational issues. Their goal is to maintain smooth operations, improve productivity, and support the implementation of company policies. Assistant Operations Managers often serve as a bridge between upper management and frontline employees, ensuring effective communication and execution of business strategies.

What does an assistant operations manager do?

As an assistant operations manager, you perform a variety of duties related to the daily administrative operations of a business or organization. Your job may include training new staff, helping the operations manager develop a budget, ensuring that employees adhere to all health and safety codes, and improving the efficiency and productivity of units and departments. Depending on your chosen industry, the qualifications and experience required to become an assistant operations manager may vary, but as with almost every field, an assistant managerial position may transition into a more senior management career.

What are the key skills and qualifications needed to thrive as an assistant operations manager, and why are they important?

To thrive as an Assistant Operations Manager, you need strong organizational, analytical, and leadership skills, often supported by a degree in business or a related field and relevant experience. Familiarity with enterprise resource planning (ERP) systems, project management tools, and data analysis software is typically required. Excellent communication, problem-solving abilities, and adaptability distinguish top performers in this role. These skills ensure efficient operations, effective team coordination, and the ability to respond proactively to challenges in a dynamic business environment.

What are some common challenges faced by assistant operations managers, and how can they be effectively addressed?

Assistant Operations Managers often encounter challenges such as coordinating cross-departmental communication, managing competing priorities, and ensuring operational efficiency under tight deadlines. Effective strategies include maintaining clear communication channels with both frontline staff and upper management, using project management tools to track progress, and being adaptable to shifting business needs. Building strong relationships within the team and proactively identifying process improvements can also help mitigate these challenges and contribute to overall organizational success.

How much do assistant operations managers make?

Assistant operations managers in the US typically earn between $45,000 and $70,000 annually, with the median salary around $55,000. Compensation varies based on industry, location, experience, and company size, and the role often requires strong organizational and leadership skills.

What is the work of an assistant operations manager?

An assistant operations manager supports the operations team by helping oversee daily activities, coordinating staff, implementing policies, and ensuring efficiency. They often assist with scheduling, reporting, and problem-solving to help the operations run smoothly and may require strong organizational and communication skills.
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Assistant Operations Manager jobs near you

Assistant Operations Manager

Normal, IL • On-site

Ashley Homestores of Central Illinois
See more jobs at Ashley Homestores of Central Illinoisexternal

$24 - $26/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Job description

Assistant Operations Manager

Location: Normal, IL

Compensation: $24-$26 per hour, depending on experience

Join the Ashley Team Central Illinois – Build a Career, Not Just a Job!

Position Summary

At Ashley, the #1 home store in North America, as an Assistant Operations Manager, you will play a key role in ensuring seamless warehouse operations and inventory accuracy while overseeing the warehouse, technicians, and customer service. However, your impact will reach far beyond the warehouse as you collaborate with key stakeholders across the company. Through each task, you will contribute to continuous operational improvement and an enhanced customer experience by promoting efficiency, safety, and teamwork.

About Us
Bruegge and Co. is a family-owned business with more than 154 years of furniture expertise. Since 1872, we have proudly served Central Illinois through locations in Champaign, Bloomington, East Peoria, Mount Vernon, Peru, and our Distribution Center in Normal. As an Ashley Furniture licensee since 2006, we combine a long-standing commitment to quality and customer service with the strength of the most recognized furniture brand in North America.

What You'll Be Doing:

Operational Leadership

  • Lead, coach, motivate and engage employees.
  • Provide performance feedback to employees regarding strengths and growth areas.
  • Promote a continuous improvement mindset.
  • Train and mentor team members on efficient and accurate picking procedures to ensure safe and timely order fulfillment.
  • Stay current on training procedures and warehouse processes, proactively identifying opportunities for continuous improvement and sharing recommendations with leadership.
  • Assist in developing and updating standard operating procedures (SOPs) to support smooth operations.
  • Promote a safe and organized work environment by adhering to OSHA guidelines and handling products with care, training employees on safety best practices.
Technical and Inventory Support
  • Assist with cycle counts, inventory tracking, and accurate reporting of Cost of Goods Sold (COGS).
  • Manage the repair shop and perform basic technical maintenance.
  • Maintain inventory accuracy by processing returns and conducting regular audits.
  • Utilize scanners to accurately track all product movements and maintain precise inventory records.

Picking and Receiving

  • Oversee and execute accurate product picking operations to reduce errors and improve the customer experience.
  • Maintain accurate and up-to-date documentation for picking and receiving processes to ensure operational efficiency.
  • Manage daily merchandise transfer order processes (MTOs) by running reports and using scanners to execute picking, ensuring accurate inventory flow.
Customer Experience and Issue Resolution
  • Serve as the primary point of contact for escalated customer concerns related to product quality, delivery timelines, and craftsmanship.
  • Resolve customer issues efficiently and professionally.
  • Foster positive, long-term relationships with customers by ensuring their needs are met and exceeding their expectations at every opportunity.
  • Proactively identify and address potential sales or delivery issues, implementing solutions before they impact customer satisfaction.
  • Maintain detailed records of customer interactions, complaints, and resolutions to ensure clear communication and follow-up.

    What We Offer:

    • A supportive team culture - our employees say one of the best parts of working here is each other. We have fun!
    • Build your career within the Ashley Family – whether you grow locally or move across the U.S., you’ll have the opportunities to continue your career with Ashley.
    • Paid Time Off (PTO) – Start accruing right away!
    • Up to 3% SIMPLE IRA Match
    • Health, Dental amp; Vision Insurance
    • Life Insurance
    • $5k Continued Education Stipend per year!
    • Employee Discounts!

    Qualifications

    • 2+ years of experience in distribution, logistics, or warehouse management.
    • Strong leadership and communication skills.
    • OSHA training experience with a solid understanding of workplace safety protocols.
    • Strong hand-eye coordination and the ability to lift heavy objects of up to 50 pounds.
    • High school diploma or equivalent.
    • Basic computer skills and familiarity with scanners or inventory management systems.

    What We’re Looking For:

    • Do you have a strong attention to detail and the ability to maintain accuracy in a fast-paced setting?
    • Do you have good organizational skills and the ability to prioritize tasks effectively?

    Apply Today! - Take the next step in your career with Ashley.

    Work location: 2609 W College Ave, Normal, IL 61761

    Apply