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Assistant Operations Manager Jobs in Hanover, MD

CVS Health

Operations Manager

Arnold, MD · On-site

$20 - $34/hr

Operations Manager We're building a world of health around every individual shaping a more ... Customer Service * Assist customers with their questions, problems and complaints * Promote CVS ...

democrats.org

Operations Manager

Washington, DC · On-site

$60.26 - $73.64/hr

The Operations Manager leads operational projects, oversees processes and systems related to ... Responsibilities * Assist with hands‑on, in‑person operations support to ensure the daily ...

New

The Democratic Party

Operations Manager

Washington, DC · On-site

$66K/yr

The Operations Manager leads operational projects, oversees processes and systems related to ... Responsibilities: * Assist with hands-on, in-person operations support to ensure the daily building ...

EōS Fitness

Operations Manager

Boyds, MD · On-site

$65K/yr

Our Operations Manager, reporting to the District Operations Manager, is responsible for overseeing ... Group Health, dental, vision, Supplemental Life, and Employee Assistant Program are offered ...

CVS Health

Operations Manager

Arnold, MD · On-site

$20 - $34/hr

Position Summary The Operations Manager is a member of the Store Management team, and as such ... Customer Service Assist customers with their questions, problems and complaints Promote CVS ...

CVS Health

Operations Manager

Washington, DC · On-site

$23.40 - $37.40/hr

Position Summary The Operations Manager is a member of the Store Management team, and as such ... Customer Service Assist customers with their questions, problems and complaints Promote CVS ...

CVS Health

Operations Manager

Columbia, MD · On-site

$21 - $35/hr

Position Summary The Operations Manager is a member of the Store Management team, and as such ... Customer Service Assist customers with their questions, problems and complaints Promote CVS ...

CVS Health

Operations Manager

Baltimore, MD · On-site

$19 - $29/hr

Position Summary The Operations Manager is a member of the Store Management team, and as such ... Customer Service Assist customers with their questions, problems and complaints Promote CVS ...

CVS Health

Operations Manager

Washington, DC · On-site

$23.40 - $37.40/hr

Position Summary The Operations Manager is a member of the Store Management team, and as such ... Customer Service Assist customers with their questions, problems and complaints Promote CVS ...

CVS Health

Operations Manager

Catonsville, MD · On-site

$19 - $29/hr

Position Summary The Operations Manager is a member of the Store Management team, and as such ... Customer Service Assist customers with their questions, problems and complaints Promote CVS ...

Arenatechnologies

Operations Manager

Washington, DC · On-site

$110 - $175/hr

SPA is seeking a highly organized Operations Manager, former Chief of Staff, or former U.S. Navy ... Create deliverables and directly assist with briefings for flag and Senior Executive Service (SES ...

New

JLL

Operations Manager

Washington, DC · On-site

The Operations Manager will also collaborate with cross-functional teams, leverage business ... market. * Assist in the optimization of operational activities to improve efficiency and ...

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Assistant Operations Manager information

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$27.9K

$57.8K

$108K

How much do assistant operations manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for assistant operations manager in Hanover, MD is $57,803.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,300.00 and $66,700.00 per year, depending on experience, location, and employer.

What is an assistant operations manager?

Assistant Operations Managers support the Operations Manager in overseeing the daily activities of a business or organization. They help coordinate staff, ensure efficient workflows, handle administrative tasks, and resolve operational issues. Their goal is to maintain smooth operations, improve productivity, and support the implementation of company policies. Assistant Operations Managers often serve as a bridge between upper management and frontline employees, ensuring effective communication and execution of business strategies.

What does an assistant operations manager do?

As an assistant operations manager, you perform a variety of duties related to the daily administrative operations of a business or organization. Your job may include training new staff, helping the operations manager develop a budget, ensuring that employees adhere to all health and safety codes, and improving the efficiency and productivity of units and departments. Depending on your chosen industry, the qualifications and experience required to become an assistant operations manager may vary, but as with almost every field, an assistant managerial position may transition into a more senior management career.

What are the key skills and qualifications needed to thrive as an assistant operations manager, and why are they important?

To thrive as an Assistant Operations Manager, you need strong organizational, analytical, and leadership skills, often supported by a degree in business or a related field and relevant experience. Familiarity with enterprise resource planning (ERP) systems, project management tools, and data analysis software is typically required. Excellent communication, problem-solving abilities, and adaptability distinguish top performers in this role. These skills ensure efficient operations, effective team coordination, and the ability to respond proactively to challenges in a dynamic business environment.

What are some common challenges faced by assistant operations managers, and how can they be effectively addressed?

Assistant Operations Managers often encounter challenges such as coordinating cross-departmental communication, managing competing priorities, and ensuring operational efficiency under tight deadlines. Effective strategies include maintaining clear communication channels with both frontline staff and upper management, using project management tools to track progress, and being adaptable to shifting business needs. Building strong relationships within the team and proactively identifying process improvements can also help mitigate these challenges and contribute to overall organizational success.

How much do assistant operations managers make?

Assistant operations managers in the US typically earn between $45,000 and $70,000 annually, with the median salary around $55,000. Compensation varies based on industry, location, experience, and company size, and the role often requires strong organizational and leadership skills.

What is the work of an assistant operations manager?

An assistant operations manager supports the operations team by helping oversee daily activities, coordinating staff, implementing policies, and ensuring efficiency. They often assist with scheduling, reporting, and problem-solving to help the operations run smoothly and may require strong organizational and communication skills.
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Assistant Operations Manager jobs near you
Infographic showing various Assistant Operations Manager job openings in Hanover, MD as of August 2026, with employment types broken down into 86% Full Time, 11% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $57,803 per year, or $27.8 per hour.

Assistant General Manager of Hospital Operations

National Veterinary Associates

Laurel, MD

Full-time

Re-posted 13 days ago

National Veterinary Associates rating

5.8

Company rating: 5.8 out of 10

Based on 281 frontline employees who took The Breakroom Quiz

33rd of 52 rated veterinary

Job description

The Opportunity

National Veterinary Associates is seeking to hire an Assistant General Manager of Hospital Operations for Rocky Gorge Animal Hospital in Laurel, Maryland. This role oversees the operations of a large-volume hospital, supports the rollout of NVA (National Veterinary Associates) programs across their site, acts as an influencer for other sites within the division, as well as acts as a liaison between the NVA Support Center and the veterinary practice, and performs duties at the direction of the Division Leader (DDO, DL). This individual will work closely with the Division Leader (DDO, DL) to improve processes and profitability by identifying and implementing local growth initiatives using meaningful measurements.  
 
The Assistant General Manager of Hospital Operations partners with the Managing Veterinarian to provide a smooth and profitable operation by driving revenue and managing costs while creating a hospital culture based on high-quality patient care and exceptional customer service. Responsibilities include managing, planning, and coordinating the hospital's overall operations and cultivating a supportive and collaborative team environment. Given the management responsibilities and the face-to-face interaction with clients and employees, on-site attendance is considered an essential job function of this position.
 
Ideal candidates are analytical thinkers, experienced problem-solvers, and effective communicators with a proven record of accomplishment of success in operations management and people leadership.
 
SPECIFIC AREAS OF RESPONSIBILITY:
 
Hospital Operations
Acts as a collaborative liaison between hospitals, NVA support center, and the Division Leader (DDO, DL)
Acquires and maintains knowledge of organizational and local practice policies and procedures
Effectively leverages our practice management software and NVA support systems for reporting and training
Ensures proper staff scheduling/optimization.
Analyzes and interprets operational reports and identifies areas for improvement
Implements and champions NVA initiatives as a change manager.
Oversees employee benefits program and hospital insurance plans.
Develops and implements hospital policy, including DEA/Controlled Substances and OSHA compliance
Performs quality checks and reviews of client files
Monitors computer systems and works with HelpDesk to resolve technical systems/equipment issues
Strategizes and works with Managing Veterinarian to implement and ensure the best veterinary practices in medicine and business structure
 
Strategic Planning and Leadership
Collaborates with the Managing Veterinarian and Division Leader (DDO, DL) to create an overall strategy (i.e., positioning in local market) and obtains buy-in and alignment with staff
Creates action plans, sets and manages goals, delegates tasks, and tracks performance
Sets productivity and financial targets for manager and lead staff, holding them accountable to achieving goals and structuring compensation to reflect achievement
Analyzes and improves systems, policies, and processes
Plans, organizes, and participates in regional meetings as needed
Acts as a champion for change and identifies, documents, shares, and promotes best practices
 
Hospital Leader Development
Effectively trains new managers and department leads and provides ongoing development via check-ins
Collaborates with support center staff in getting new hospital staff positioned in their role
Mentors, coaches, and sets expectations with hospital leadership and staff.
Ensures managers and leads are trained in financial and operational systems and methods
 
Financial Management
Analyzes the financial health of hospitals and diagnoses financial issues using appropriate reports
Leads the preparation and communication of the annual budget for the site, including both Revenue & Costs and Capital Expenditures
Oversees the management of costs, particularly labor
Drives revenue growth
Ensures payroll is accurately completed and submitted for all hospital staff
Manages accounts receivable and cash on hand, including performing invoice audit reviews
Manages hospital inventory and controls facility and administrative costs.
Performs other duties essential to the performance of the hospital as assigned
 
People Management
Partners with the Managing Veterinarian to address staffing needs including hiring, training, reviewing, and disciplining of staff
Manages the performance management cycle from interviewing and hiring to counseling and terminating staff, and assists managers and leads with personnel issues/problems in partnership with NVA HR
Ensures hospitals comply with all Federal and State human resource policies (I-9, DEA, OSHA)
Conducts staff performance reviews and partners with L&D to guide career development.
Makes recommendations for staff training and development
Negotiates and mediates issues/conflicts; coaches and provides feedback to staff
Implements performance-based incentive and rewards and recognition programs
Manages staff, including grooming and boarding staff if applicable, as well as, People Operations manager, DVM operations manager, Outreach manager, and departmental leads
Tracks and maintains current licensures for all DVMs
 
Client Relations
Demonstrates and reinforces the highest level of client service
Resolves client issues and escalations and oversees client follow-up communication
Drives both existing and new client visits through tactics, strategic client communication and local marketing efforts (i.e., Community).
Develops, champions, and oversees client acquisition and retention initiatives. Assess the quality of service and provide direction for enhancing quality.
 
Qualifications 
Minimum of 5 years of experience in operations management
Bachelor's degree in business administration, operations management or related field, an MBA or master's level business education is a plus. 
Experience developing and leading teams of 75+ with multiple layers of employees as well as varying employee skill sets
Experience & a proven record of accomplishment successfully managing a P&L with revenue of $10M+.
In-depth knowledge of diverse business functions and principles (e.g., supply chain, finance, customer service, optimizing workflows, SOO (Statement of Operations) reviews, etc.)
Expert knowledge of data analysis and performance/operation metrics
Acute financial analysis skills related to EBITDA, revenue, and cost drivers, and understanding business pro forma financial statements
Experience developing long-term business strategies, ensuring employee policies are in compliance and applied with fairness and consistency
A commitment to a continuous evaluation of the efficiency of business operations according to organizational objectives while having the ability to anticipate and apply immediate mitigation plans to ensure a minimal impact during fluctuations in business or staffing.
Ability to communicate effectively verbally and in written form.  The role will require presentation and training to large groups of individuals.
Ability to travel as necessary to division and NVA meetings.
Basic computer skills i.e., Microsoft Office suite (Previous practice management software knowledge a plus).
Ability to display above-average EQ and model a professional and courteous manner with staff and clients.
Experience leading a site through a renovation or relocation a plus.
 

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About National Veterinary Associates

Sourced by ZipRecruiter

National Veterinary Associates, based in Agoura Hills, CA, US, is a leading provider in the veterinary healthcare industry. Established in 1996, it operates independently owned veterinary practices across the United States, Canada, Australia, and New Zealand. With a passion for pet health, National Veterinary Associates supports over 1000 veterinary hospitals and pet resort entities. Though their website, nva.com, doesn't explicitly describe their mission, it is evident that their aim is to empower veterinarians with the resources they need to provide high-quality, compassionate pet care services. They have made remarkable strides in advancing veterinary medicine, which is a testament to their industry influence and commitment.

Industry

Veterinary services

Company size

10,000+ Employees

Headquarters location

Agoura Hills, CA, US

Year founded

1996

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