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Chick-Fil-A

Assistant Operations Leader

Waldorf, MD · On-site

$20/hr

DESCRIPTION Overview Assistant Operations Leaders are responsible for assisting Operations Leaders in all areas of the business. They lead shifts, lead breaks, manage labor and food cost, ensure food ...

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Infographic showing various Assistant Operations Leader job openings in Maryland as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Assistant Operations Leader

Chick-Fil-A

Waldorf, MD • On-site

$20/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 16 days ago

Chick-fil-A rating

6.3

Company rating: 6.3 out of 10

Based on 7,695 frontline employees who took The Breakroom Quiz

15th of 107 rated fast food restaurants

Job description

DESCRIPTION
Overview
Assistant Operations Leaders are responsible for assisting Operations Leaders in all areas of the business. They lead shifts, lead breaks, manage labor and food cost, ensure food safety, ensure food quality, ensure excellence in service, ensure restaurant and property cleanliness, and drive continual evaluation, coaching, and encouragement of Shift Leaders and Team Members. Assistant Operations Leaders also have the responsibility of assisting in making the Purpose, Vision and Mission of the Owner a reality and serving as front-line ambassadors of Second Mile Service.
Qualifications / Skills
• Demonstrated ability to lead shifts and drive consistent standards under pressure
• Strong judgment, professionalism, emotional intelligence and ability to model Chick-fil-A standards
• Strong coaching, communication, and accountability skills (including corrective conversations)
• Ability to manage labor and food cost levers in real time
• Strong service/hospitality orientation and ability to reinforce Second Mile Service expectations
• Problem-solving skills to identify recurring issues and contribute to practical improvements
• Reliability and follow-through on assigned responsibilities and projects
REQUIREMENTS
  • Must be available to support opening, closing, peak periods, weekends, and holidays as required based on business needs
  • Ability to stand and walk for extended periods; work in variable temperature environments; ability to lift up to 50lbs
  • On-site role requiring significant presence during operating hours to lead shifts, model standards, coach Team Members, and reinforce Second Mile Service
  • Excellent communication skills, both written and spoken
  • Ability to work in a fast-paced environment

Benefits Include:
Medical, Dental and Vision plans
Matching 401k
Scholarship Opportunities
Uniform and Shoe Allowance
Free Food when working
Ongoing training opportunities

What Chick-fil-A employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Chick-fil-A logo

About Chick-fil-A

Sourced by ZipRecruiter

Chick-fil-A, based in Atlanta, GA, US, is a well-known company in the quick-service restaurant industry. The company's official website is chick-fil-a.com. Chick-fil-A specializes in freshly prepared chicken sandwiches and other delicious chicken meals. It was founded by Truett Cathy in 1946, initially as a diner named 'The Dwarf Grill'. In 1967, the first Chick-fil-A restaurant was established. Today, Chick-fil-A operates more than 2,400 restaurants across the U.S. The core values of the company include integrity, excellence, continuous improvement, and caring. The mission of Chick-fil-A is to "Be America's best quick-service restaurant." The company prides itself on providing high-quality food and service, fostering a positive dining experience, and giving back to the communities they serve. Notable achievements include pioneering in-mall fast food and introducing the original boneless chicken sandwich.

Industry

Restaurants, food services and drinking places and traveler accommodation

Company size

5,001 - 10,000 Employees

Headquarters location

Atlanta, GA, US

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