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Assistant Operations Director Jobs in Maryland (NOW HIRING)

Chick-fil-A

Operations Director

Rockville, MD · On-site

$54K/yr

As an Operations Director, you will be responsible for overseeing the day-to-day operations of our ... Meet with the Shift Managers to discuss the business and create capacity in them * Assist the ...

Chick-fil-A

Operations Director

Rockville, MD

$54K/yr

As an Operations Director, you will be responsible for overseeing the day-to-day operations of our ... Meet with the Shift Managers to discuss the business and create capacity in them * Assist the ...

Socket.dev

Director Of Operations

Cape Saint Claire, MD · On-site

$90 - $130/hr

Director of Operations The Goddard School of Annapolis Annapolis, MD | Full-Time | Salaried + Bonus ... Ability to change children's diapers or assist in toileting where necessary. * Ability to ...

ArmadaCare, LLC

Sales Operations Director

Timonium, MD · On-site

$115 - $125/hr

The Sales Operations Director is a full-time position that is responsible for leading, coaching ... Such other duties as assigned to assist the department or organization What You'll Bring: * 3-5+ ...

Prime Outlets

Director, Operations-VI

Hanover, MD · On-site

Respond rapidly to any operational issues uncovered in property inspections * Assist in the ... with direct guidance and oversight * Provide leadership and guidance to the Center staff in the ...

Prime Outlets

Supervisor, Operations

Queenstown, MD

$64K - $104K/yr

The Operations Supervisor will assist Operations Director to oversee all operational functions, projects, construction, and contracted services at the center among other things. PRINCIPAL ...

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Assistant Operations Director information

What is an assistant operations director?

Assistant Operations Directors are professionals who support the Operations Director in managing the day-to-day operations of an organization. Their responsibilities often include overseeing staff, coordinating between departments, implementing policies, and ensuring operational efficiency. They may also be involved in budget management, performance analysis, and process improvement initiatives. This role requires strong leadership, organizational, and communication skills to help drive the organization's strategic goals.

What are the key skills and qualifications needed to thrive as an assistant operations director?

To thrive as an Assistant Operations Director, you need strong leadership, organizational, and analytical skills, typically supported by a degree in business administration or a related field. Experience with enterprise resource planning (ERP) systems, project management software, and often certifications like PMP are highly valuable. Exceptional communication, problem-solving, and team management abilities help you navigate complex operations and lead diverse teams effectively. These competencies ensure efficient operations, alignment with organizational goals, and the ability to drive continuous improvement.

What are some common challenges faced by an assistant operations director, and how can they be effectively managed?

Assistant Operations Directors often encounter challenges such as balancing competing priorities, managing cross-functional teams, and ensuring operational efficiency under tight deadlines. Successfully navigating these challenges requires strong organizational skills, the ability to communicate clearly across departments, and a proactive approach to problem-solving. Building strong relationships with team members and maintaining open lines of communication can help address issues quickly and foster a collaborative work environment.

What is the difference between Assistant Operations Director vs Operations Manager?

AspectAssistant Operations DirectorOperations Manager
Required CredentialsBachelor's degree, experience in operations, leadership skillsBachelor's degree, experience in operations, team management
Work EnvironmentCorporate offices, strategic planning, high-level coordinationOn-site, day-to-day operations, team supervision
Employer & Industry UsageLarge corporations, multi-departmental organizationsManufacturing, retail, service industries

The Assistant Operations Director typically focuses on supporting the Operations Director with strategic initiatives and high-level planning, often in larger organizations. In contrast, the Operations Manager handles daily operational activities and team management. Both roles require similar credentials but differ mainly in scope and level of responsibility.

What are popular job titles related to Assistant Operations Director jobs in Maryland?

For Assistant Operations Director jobs in Maryland, the most frequently searched job titles are:

What job categories do people searching Assistant Operations Director jobs in Maryland look for?

The top searched job categories for Assistant Operations Director jobs in Maryland are:

What cities in Maryland are hiring for Assistant Operations Director jobs?

Cities in Maryland with the most Assistant Operations Director job openings:

Assistant Operations Director jobs near you
Infographic showing various Assistant Operations Director job openings in Maryland as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Operations Director

Rockville, MD • On-site

Chick-fil-A
Restaurants • 5 - 10K employees

6.3

Company rating: 6.3 out of 10

Based on 7,647 frontline employees who took The Breakroom Quiz

15th of 107 rated fast food restaurants

Free food

Recommended by students

Recommended by parents

Learn more about Chick-fil-Aexternal

$54K/yr

Full-time

Posted 26 days ago

Job description

Main Responsibilities of a Restaurant Director
  • Responsible for every aspect of everyday supervision of daily operations
  • Responsible for creating and maintaining a culture that aligns with our Enterprise's Core Values
  • Takes good care of staff and customers by delivering the Chick-fil-A recepie
Job Description

Chick-fil-A Montrose Crossing and Westfield Montgomery Mall is seeking an experienced and motivated Restaurant Director to join our team. As an Operations Director, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that we deliver exceptional customer service and maintain high standards of food quality, cleanliness, and operational excellence.

Duties and Responsibilities 

  • Execute the job description and responsibilities for the Team Member, Certified Trainer, and Shift Manager
  • Lead and oversee the coordination of all aspects of restaurant operations
  • Coach and develop the leaders of the restaurant so they are equipped to lead the team
  • Meet with the Shift Managers to discuss the business and create capacity in them
  • Assist the Director of Talent with training, development, increasing retention and creating a healthy staffing number
  • Strategize with the Marketing Director to increase sales and transactions through intentional promotions
  • Meet with the Director of Facilities to discuss proper care and cleaning of equipment in the restaurant.
  • Partner with the Director of Quality & Safety to ensure our service meets local, state, & Chick-fil-A regulations and our customer satisfaction
  • Coach and mentor team members
  • Review daily, weekly, and monthly performance goal achievements and take corrective actions for any shortfalls.
  • Execute the Winning Hearts Everyday program 
  • Recommend and Assist in the preparation of the weekly work schedule
  • Analyze quarterly Customer Experience Monitor reports
  • Manage the Financial Health of the business by managing and controlling expenses
  • Streamline systems & processes
  • Prepare and revise the  Standard Operating Procedure when necessary to ensure its compliance with changes made in the restaurant or by Chick-fil-A Corporate
  • Develop performance-oriented goals and accountability among FOH team members and Shift Managers

Requirements:

  • 5+ years of experience in restaurant operations, with a proven track record of success in a leadership role
  • Strong leadership and management skills, with the ability to motivate and inspire a team to achieve exceptional results
  • Excellent communication and interpersonal skills, with the ability to build relationships with customers, staff, and stakeholders
  • Strong analytical and problem-solving skills, with the ability to make data-driven decisions
  • Strong knowledge of restaurant operations, including food preparation, inventory management, and customer service
  • Bachelor's degree in Business Administration, Hospitality, or a related field preferred

If you are passionate about providing exceptional customer service and have a proven track record of success in restaurant operations, we want to hear from you. Apply today to join the Chick-fil-A Montrose Crossing and Westfield Montgomery Mall team as a Restaurant Director.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

Chick-fil-A logo

About Chick-fil-A

Sourced by ZipRecruiter

Chick-fil-A, based in Atlanta, GA, US, is a well-known company in the quick-service restaurant industry. The company's official website is chick-fil-a.com. Chick-fil-A specializes in freshly prepared chicken sandwiches and other delicious chicken meals. It was founded by Truett Cathy in 1946, initially as a diner named 'The Dwarf Grill'. In 1967, the first Chick-fil-A restaurant was established. Today, Chick-fil-A operates more than 2,400 restaurants across the U.S. The core values of the company include integrity, excellence, continuous improvement, and caring. The mission of Chick-fil-A is to "Be America's best quick-service restaurant." The company prides itself on providing high-quality food and service, fostering a positive dining experience, and giving back to the communities they serve. Notable achievements include pioneering in-mall fast food and introducing the original boneless chicken sandwich.

Industry

Restaurants, food services and drinking places and traveler accommodation

Company size

5,001 - 10,000 Employees

Headquarters location

Atlanta, GA, US

Social media

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What Chick-fil-A employees say

Pay

Benefits

Hours and flexibility

Workplace

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