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Assistant Night Shift Remote Jobs (NOW HIRING)

Lancesoft INC

Radiology Physician

Carmichael, CA · On-site +1

$364.70K - $455.80K/yr

Diagnostic Radiologist (Remote or Onsite Night Shift) Location: Carmichael, California Why This Role is a Rare Find: Step into a critical night shift role supporting hospital ED and inpatient care ...

DAWSON

Clinical Psychologist (Remote & Night Shift)

$90.60K - $124.90K/yr

Shift: 9-hour shift, 0730-1630 Central Europe Time (CET) (UTC+2); Monday - Friday Or 11-hour shift that aligns with 0730-1830 Korea/Japan Standard Time (UTC+9), Tuesday - Friday. Key Responsibilities:

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Assistant Night Shift Remote information

What is the difference between Assistant Night Shift Remote vs Customer Service Representative?

AspectAssistant Night Shift RemoteCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require specific certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentRemote, night shift hours, independent work settingRemote or on-site, day or evening shifts, team environment
Industry UsageCommon in administrative, healthcare, or technical support rolesCommon across retail, telecom, and service industries
Search & Comparison IntentOften compared for remote night work opportunitiesCompared for customer support roles in various industries

The Assistant Night Shift Remote typically involves administrative or support tasks during night hours from home, requiring specific skills or certifications. Customer Service Representatives handle client inquiries, often during daytime or evening shifts, in various industries. While both roles may be remote, they differ mainly in job functions and shift timings, catering to different employment needs and industry sectors.

What cities are hiring for Assistant Night Shift Remote jobs? Cities with the most Assistant Night Shift Remote job openings:
What are the most commonly searched types of Night Shift Remote jobs? The most popular types of Night Shift Remote jobs are:
What states have the most Assistant Night Shift Remote jobs? States with the most job openings for Assistant Night Shift Remote jobs include:
Assistant Night Shift Remote jobs near you

Senior Customer Support Representative - Night Shift

Allied Tech

Austin, TX • Remote

$66K - $80K/yr

Full-time

Posted 3 days ago

Job description

Senior Customer Support Representative - Night Shift

Some support issues are simple. Others take patience, judgment, and a little more experience to resolve. We're looking for the person people turn to when the usual fix isn't enough.


What is the pay?

  • $66,000 - $80,000 per year, based on experience
  • Individual performance-based bonus up to 10% of salary
  • Company performance-based bonus up to 10% of salary

What are the benefits?

  • Fully remote position
  • Competitive health, dental, and vision insurance
  • 401(k) with up to 6% company match
  • 40 days of paid time off, inclusive of vacation, sick days, and holidays
  • $200/month home-office stipend
  • Promote-from-within culture with clear opportunities for advancement

What will I be doing?

  • Providing customer support and basic technical support via phone, live chat, ticketing systems, and occasional video calls
  • Resolving complex cases escalated by Customer Support Representatives
  • Troubleshooting both common and uncommon account and software-related issues for our clients' users
  • Guiding users through solutions in a clear and patient manner
  • Identifying patterns in escalated cases and surfacing insights to leadership
  • Escalating complex cases through structured workflows
  • Documenting issues and resolutions accurately within internal systems
  • Contributing to knowledge base articles for both common and uncommon issues
  • Following established processes to deliver consistent, high-quality support
  • Representing client brands with empathy and professionalism

What are the requirements?

  • Able to diagnose and resolve common software-related issues including login errors, access permissions, and account billing resolutions
  • Excellent written communication, including grammar, punctuation, and spelling
  • Comfortable navigating multiple software systems simultaneously
  • Fast, reliable internet connection and a distraction-free work environment

What additional qualifications could I have?

  • 2+ years customer service, help desk, or other customer-facing support experience
  • 1+ year experience with phone, live chat, and ticketing software systems such as Zendesk, Intercom, or similar

What shifts are available?

This role supports 24/7 coverage across our client base, with 3 different shift schedules available. Team members work a rotating 5-on / 2-off schedule, with days off shifting periodically so that weekend shifts are shared equally across the team. Each shift is 8 hours and averages 40 hours per week.

  • Night Shift: 12:00 AM - 8:00 AM Central Time (CT)

Great customer support is about more than resolving issues -- it's about creating trust, solving problems, and helping people feel supported when something isn't working. If that sounds like the kind of work you do best, we'd love to hear from you!