The contractor shall provide technical support for CAC authentication, Single Sign-On (SSO), Multi-Factor Authentication (MFA), and access control policies. * The contractor shall submit the Help ...
The contractor shall provide technical support for CAC authentication, Single Sign-On (SSO), Multi-Factor Authentication (MFA), and access control policies. * The contractor shall submit the Help ...
Cyber Security IAM Leader
Tallahassee, FL · On-site
... Multi-Factor Authentication (MFA), passwordless), and emerging domains such as authorization services, workload/machine identity, and AI/agentic identity. Drive the evolution of IAM from tool-based ...
Cyber Security IAM Leader
Tallahassee, FL · On-site
... Multi-Factor Authentication (MFA), passwordless), and emerging domains such as authorization services, workload/machine identity, and AI/agentic identity. Drive the evolution of IAM from tool-based ...
Cyber Security IAM Leader
Tampa, FL · On-site
... Multi-Factor Authentication (MFA), passwordless), and emerging domains such as authorization services, workload/machine identity, and AI/agentic identity. Drive the evolution of IAM from tool-based ...
Cyber Security IAM Leader
Tampa, FL · On-site
... Multi-Factor Authentication (MFA), passwordless), and emerging domains such as authorization services, workload/machine identity, and AI/agentic identity. Drive the evolution of IAM from tool-based ...
Cyber Security IAM Leader
Jacksonville, FL · On-site
... Multi-Factor Authentication (MFA), passwordless), and emerging domains such as authorization services, workload/machine identity, and AI/agentic identity. Drive the evolution of IAM from tool-based ...
Cyber Security IAM Leader
Jacksonville, FL · On-site
... Multi-Factor Authentication (MFA), passwordless), and emerging domains such as authorization services, workload/machine identity, and AI/agentic identity. Drive the evolution of IAM from tool-based ...
Cyber Security IAM Leader
Miami, FL · On-site
... Multi-Factor Authentication (MFA), passwordless), and emerging domains such as authorization services, workload/machine identity, and AI/agentic identity. Drive the evolution of IAM from tool-based ...
Cyber Security IAM Leader
Miami, FL · On-site
... Multi-Factor Authentication (MFA), passwordless), and emerging domains such as authorization services, workload/machine identity, and AI/agentic identity. Drive the evolution of IAM from tool-based ...
Cyber Security IAM Leader
Lake Mary, FL · On-site
... Multi-Factor Authentication (MFA), passwordless), and emerging domains such as authorization services, workload/machine identity, and AI/agentic identity. Drive the evolution of IAM from tool-based ...
Cyber Security IAM Leader
Lake Mary, FL · On-site
... Multi-Factor Authentication (MFA), passwordless), and emerging domains such as authorization services, workload/machine identity, and AI/agentic identity. Drive the evolution of IAM from tool-based ...
Knowledgeable about security technologies such as Single Sign-On (SSO), Multi-Factor Authentication (MFA), and the principles of least privilege; * Expertise in compliance standards and how access ...
Quick apply
Knowledgeable about security technologies such as Single Sign-On (SSO), Multi-Factor Authentication (MFA), and the principles of least privilege; * Expertise in compliance standards and how access ...
Identity and Access Management
Doral, FL · On-site
Personnel must be proficient in authentication protocols (SAML, OAuth, OpenID Connect), role-based access control (RBAC), multi-factor authentication (MFA), and identity federation across hybrid ...
Identity and Access Management
Doral, FL · On-site
Personnel must be proficient in authentication protocols (SAML, OAuth, OpenID Connect), role-based access control (RBAC), multi-factor authentication (MFA), and identity federation across hybrid ...
This role will assist the team in staying on track to delivery expectations, assisting with ... Basic Qualifications: - Strong experience in deploying enterprise scale Multi-factor Authentication ...
This role will assist the team in staying on track to delivery expectations, assisting with ... Basic Qualifications: - Strong experience in deploying enterprise scale Multi-factor Authentication ...
CISO Technical Lead - SSO Engineer
$110K - $115K/yr
Ensure seamless integration with Multi-Factor Authentication (MFA) solutions and enterprise security controls. Security & Compliance * Define and enforce security best practices and architectural ...
CISO Technical Lead - SSO Engineer
$110K - $115K/yr
Ensure seamless integration with Multi-Factor Authentication (MFA) solutions and enterprise security controls. Security & Compliance * Define and enforce security best practices and architectural ...
IAM Program Manager
$113K - $113K/yr
Lead implementation of IAM solutions such as Multi-Factor Authentication (MFA), passwordless authentication, and identity governance * Oversee deployment, integration, and operational readiness of ...
IAM Program Manager
$113K - $113K/yr
Lead implementation of IAM solutions such as Multi-Factor Authentication (MFA), passwordless authentication, and identity governance * Oversee deployment, integration, and operational readiness of ...
Cyber Identity - CIAM Engineering Manager
Jacksonville, FL · On-site
$102K - $139K/yr
Architecting and implementing CIAM capabilities across platforms such as Transmit Security, Ping, Okta, and ForgeRock, including registration, authentication, federation, multi-factor authentication ...
Cyber Identity - CIAM Engineering Manager
Jacksonville, FL · On-site
$102K - $139K/yr
Architecting and implementing CIAM capabilities across platforms such as Transmit Security, Ping, Okta, and ForgeRock, including registration, authentication, federation, multi-factor authentication ...
Cyber Identity - CIAM Engineering Manager
Miami, FL · On-site
$106K - $143K/yr
Architecting and implementing CIAM capabilities across platforms such as Transmit Security, Ping, Okta, and ForgeRock, including registration, authentication, federation, multi-factor authentication ...
Cyber Identity - CIAM Engineering Manager
Miami, FL · On-site
$106K - $143K/yr
Architecting and implementing CIAM capabilities across platforms such as Transmit Security, Ping, Okta, and ForgeRock, including registration, authentication, federation, multi-factor authentication ...
Cyber Identity - CIAM Engineering Manager
$97K - $131K/yr
Architecting and implementing CIAM capabilities across platforms such as Transmit Security, Ping, Okta, and ForgeRock, including registration, authentication, federation, multi-factor authentication ...
Cyber Identity - CIAM Engineering Manager
$97K - $131K/yr
Architecting and implementing CIAM capabilities across platforms such as Transmit Security, Ping, Okta, and ForgeRock, including registration, authentication, federation, multi-factor authentication ...
Cloud Engineer
Jacksonville, FL · Hybrid
$51.75 - $69/hr
Implement Azure Identity, SSO (single sign-on), and MFA (multi-factor authentication) capabilities. * Manage, plan, design, and troubleshoot Azure Active Directory in a hybrid environment. * Enhance ...
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Cloud Engineer
Jacksonville, FL · Hybrid
$51.75 - $69/hr
Implement Azure Identity, SSO (single sign-on), and MFA (multi-factor authentication) capabilities. * Manage, plan, design, and troubleshoot Azure Active Directory in a hybrid environment. * Enhance ...
Claims - Examiner, Claims
Pensacola, FL · On-site
Able to provide an ongoing reliable internet connection and access to a smart phone for Multi Factor Authentication and communication purposes. Required Skills/Abilities: * Should have knowledge of ...
Claims - Examiner, Claims
Pensacola, FL · On-site
Able to provide an ongoing reliable internet connection and access to a smart phone for Multi Factor Authentication and communication purposes. Required Skills/Abilities: * Should have knowledge of ...
Strong understanding of OAuth, authentication, and authorization mechanisms, including multi-factor authentication, single sign-on, and emerging technologies like password-less authentication.
Strong understanding of OAuth, authentication, and authorization mechanisms, including multi-factor authentication, single sign-on, and emerging technologies like password-less authentication.
Strong understanding of OAuth, authentication, and authorization mechanisms, including multi-factor authentication, single sign-on, and emerging technologies like password-less authentication.
Strong understanding of OAuth, authentication, and authorization mechanisms, including multi-factor authentication, single sign-on, and emerging technologies like password-less authentication.
Implement single sign-on (SSO) solutions and multi-factor authentication (MFA) mechanisms to enhance security posture. * Hands-on experience with Azure Active Directory (Entra ID) or Okta for ...
Quick apply
Implement single sign-on (SSO) solutions and multi-factor authentication (MFA) mechanisms to enhance security posture. * Hands-on experience with Azure Active Directory (Entra ID) or Okta for ...
Automotive Sales Consultant
Clearwater, FL · On-site
$70K/yr
Requirement of Multi-Factor Authentication apps on cell phone Schedule * 5 day work week * Monday ... Onsite desk setup to assist in-person customers * Both in and outdoors in all seasons and types of ...
Automotive Sales Consultant
Clearwater, FL · On-site
$70K/yr
Requirement of Multi-Factor Authentication apps on cell phone Schedule * 5 day work week * Monday ... Onsite desk setup to assist in-person customers * Both in and outdoors in all seasons and types of ...
Assistant Multi Factor Authentication information
What is the difference between Assistant Multi Factor Authentication vs Security Analyst?
| Aspect | Assistant Multi Factor Authentication | Security Analyst |
|---|---|---|
| Credentials | Certifications in cybersecurity, MFA protocols | Certifications in cybersecurity, risk management |
| Work Environment | IT support, helpdesk, security teams | Security operations centers, IT departments |
| Employer & Industry | Tech companies, financial institutions | Any organization with cybersecurity needs |
Assistant Multi Factor Authentication roles focus on supporting MFA implementation and user assistance, often within IT support teams. Security Analysts have a broader scope, analyzing security threats and managing overall security strategies. While both roles require cybersecurity knowledge, Security Analysts typically have more advanced certifications and responsibilities. The two roles complement each other in maintaining organizational security but differ in scope and seniority.
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Job description
Job Title
Help Desk Lead
Location
Doral, FL 33122 US (Primary)
Category
Intelligence
Job Type
Full-Time
Career Level
Staff
Education
Bachelor's Degree
Travel
Security Clearance Required
TS/SCI
Job Description
Prescient Edge is seeking a Help Desk Lead to support a Federal Government client.
Please note that the availability of this position is contingent upon contract award.
Benefits:
At Prescient Edge, we believe that acting with integrity and serving our employees is the key to everyone's success. To that end, we provide employees with a best-in-class benefits package that includes:
- A competitive salary with performance bonus opportunities.
- Comprehensive healthcare benefits, including medical, vision, dental, and orthodontia coverage.
- A substantial retirement plan with no vesting schedule.
- Career development opportunities, including on-the-job training, tuition reimbursement, and networking.
- A positive work environment where employees are respected, supported, and engaged.
- The contractor shall manage global authentication support operations, ensuring efficient troubleshooting of user access issues related to IAM, security policies, and cloud authentication systems.
- The contractor shall develop and enforce Service Level Agreements (SLAs) for response times, ticket resolution, and escalation procedures.
- The contractor shall coordinate help desk workflows using IT service management (ITSM) platforms such as ServiceNow or JIRA, ensuring structured ticket tracking and reporting.
- The contractor shall provide technical support for CAC authentication, Single Sign-On (SSO), Multi-Factor Authentication (MFA), and access control policies.
- The contractor shall submit the Help Desk Performance & Support Metrics Report, detailing ticket resolution rates, user support trends, and SLA adherence.
Experience:
- Proposed personnel possess the knowledge and capability to lead and manage a technical help desk team, ensuring high quality IT support services for cloud-based and on premises environments.
- Personnel must be proficient in ITIL service management principles, troubleshooting methodologies, and ticketing system administration (JIRA, ServiceNow).
- Strong customer service, team leadership, and incident resolution skills are required.
- Personnel must have demonstrated experience in managing a help desk team, implementing IT support workflows, and ensuring Service Level Agreement (SLA) compliance. Experience with remote desktop management, enterprise device provisioning, and IT asset tracking is required.
- Bachelor's degree in Information Technology, Computer Science, or a related field, or five (5) years of equivalent experience in IT service management.
- Desirable but not required certifications include ITIL Foundation Certification, Microsoft Certified: Modern Desktop Administrator Associate, or CompTIA A+.
- Active TS/SCI clearance.
- Doral, Florida. (USSOUTHCOM Headquarters)
Prescient Edge is a Veteran-Owned Small Business (VOSB) founded as a counterintelligence (CI) and Human Intelligence (HUMINT) company in 2008. We are a global operations and solutions integrator delivering full-spectrum intelligence analysis support, training, security, and RD&E support solutions to the Department of Defense and throughout the intelligence community. Prescient Edge is an Equal Opportunity Employer (EEO). All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic that is protected by law. We strive to foster equity and inclusion throughout our organization because we believe that diversity of thought is critical for creating a safe and engaging work environment while also enabling the organization's success.
About Prescient Edge
Sourced by ZipRecruiter
Prescient Edge is a prominent name in the global security industry, based out of McLean, VA, US. Established with the primary mission of harnessing science and technology for safety and security purposes, the company specializes in providing a wide range of products and services. This includes research and development, consulting, global operations support, intelligence evaluation, and advanced data solutions. These offerings make Prescient Edge an integral factor in national defense and commercial innovations.
Industry
Guided missile and space vehicle manufacturing
Company size
51 - 200 Employees
Headquarters location
McLean, VA, US
Year founded
2008