Help Desk Lead
Doral, FL · On-site
Provide technical support for CAC authentication, Single Sign-On (SSO), Multi-Factor Authentication (MFA), and access control policies. * Submit the Help Desk Performance & Support Metrics Report ...
Help Desk Lead
Doral, FL · On-site
Provide technical support for CAC authentication, Single Sign-On (SSO), Multi-Factor Authentication (MFA), and access control policies. * Submit the Help Desk Performance & Support Metrics Report ...
SSO (Single Sign-On) MFA (Multi-Factor Authentication) Identity Federation (SAML, OAuth, OIDC) Assist in designing: Role models and entitlement mapping Access policies and workflows Create process ...
SSO (Single Sign-On) MFA (Multi-Factor Authentication) Identity Federation (SAML, OAuth, OIDC) Assist in designing: Role models and entitlement mapping Access policies and workflows Create process ...
Provide technical support for CAC authentication, Single Sign-On (SSO), Multi-Factor Authentication (MFA), and access control policies. * Submit the Help Desk Performance & Support Metrics Report ...
Provide technical support for CAC authentication, Single Sign-On (SSO), Multi-Factor Authentication (MFA), and access control policies. * Submit the Help Desk Performance & Support Metrics Report ...
Provide technical support for CAC authentication, Single Sign-On (SSO), Multi-Factor Authentication (MFA), and access control policies. * Submit the Help Desk Performance & Support Metrics Report ...
Quick apply
Provide technical support for CAC authentication, Single Sign-On (SSO), Multi-Factor Authentication (MFA), and access control policies. * Submit the Help Desk Performance & Support Metrics Report ...
Proficient in authentication protocols (SAML, OAuth, OpenID Connect), role-based access control (RBAC), multi-factor authentication (MFA), and identity federation across hybrid environments. * Strong ...
Proficient in authentication protocols (SAML, OAuth, OpenID Connect), role-based access control (RBAC), multi-factor authentication (MFA), and identity federation across hybrid environments. * Strong ...
Temporary Member Experience Specialists
Jacksonville, FL · On-site
$22.15 - $24.48/hr
Provide multi-factor authentication and login assistance to end users through an automated call ... Answer incoming calls promptly and assist users with username, password, and authentication-related ...
Quick apply
Temporary Member Experience Specialists
Jacksonville, FL · On-site
$22.15 - $24.48/hr
Provide multi-factor authentication and login assistance to end users through an automated call ... Answer incoming calls promptly and assist users with username, password, and authentication-related ...
Temporary Member Experience Specialists
Jacksonville, FL · On-site
$22.15 - $24.48/hr
Provide multi-factor authentication and login assistance to end users through an automated call ... Answer incoming calls promptly and assist users with username, password, and authentication-related ...
Quick apply
Temporary Member Experience Specialists
Jacksonville, FL · On-site
$22.15 - $24.48/hr
Provide multi-factor authentication and login assistance to end users through an automated call ... Answer incoming calls promptly and assist users with username, password, and authentication-related ...
... SSO), Multi-Factor Authentication (MFA), and identity federation • Configure and manage Azure AD Connect for hybrid identity scenarios • Monitor and remediate identity-related security ...
... SSO), Multi-Factor Authentication (MFA), and identity federation • Configure and manage Azure AD Connect for hybrid identity scenarios • Monitor and remediate identity-related security ...
... SSO), Multi-Factor Authentication (MFA), and least privilege principles. • Experience with compliance standards and how IAM supports compliance reporting and auditing processes. • Must ...
... SSO), Multi-Factor Authentication (MFA), and least privilege principles. • Experience with compliance standards and how IAM supports compliance reporting and auditing processes. • Must ...
Implement strong authentication methods, including multi-factor authentication (MFA). * Ensure compliance with security protocols and encryption standards. * Monitor and mitigate potential security ...
Implement strong authentication methods, including multi-factor authentication (MFA). * Ensure compliance with security protocols and encryption standards. * Monitor and mitigate potential security ...
Implement strong authentication methods, including multi-factor authentication (MFA). Ensure compliance with security protocols and encryption standards. Monitor and mitigate potential security ...
Implement strong authentication methods, including multi-factor authentication (MFA). Ensure compliance with security protocols and encryption standards. Monitor and mitigate potential security ...
Implement strong authentication methods, including multi-factor authentication (MFA). * Ensure compliance with security protocols and encryption standards. * Monitor and mitigate potential security ...
Implement strong authentication methods, including multi-factor authentication (MFA). * Ensure compliance with security protocols and encryption standards. * Monitor and mitigate potential security ...
The contractor shall provide technical support for CAC authentication, Single Sign-On (SSO), Multi-Factor Authentication (MFA), and access control policies. * The contractor shall submit the Help ...
The contractor shall provide technical support for CAC authentication, Single Sign-On (SSO), Multi-Factor Authentication (MFA), and access control policies. * The contractor shall submit the Help ...
Associate Manager, Digital Identity
Saint Petersburg, FL · Hybrid
$136K - $161K/yr
Single Sign On (SSO) Conditional Access Multi Factor Authentication (MFA) Privileged Identity Management (PIM) Identity Governance and Access Reviews Lead IAM lifecycle processes such as joiner-mover ...
Associate Manager, Digital Identity
Saint Petersburg, FL · Hybrid
$136K - $161K/yr
Single Sign On (SSO) Conditional Access Multi Factor Authentication (MFA) Privileged Identity Management (PIM) Identity Governance and Access Reviews Lead IAM lifecycle processes such as joiner-mover ...
Identity & Access Management (IAM): Assist with user onboarding/offboarding, managing security groups, and enforcing conditional access policies and Multi-Factor Authentication (MFA) via Microsoft ...
Identity & Access Management (IAM): Assist with user onboarding/offboarding, managing security groups, and enforcing conditional access policies and Multi-Factor Authentication (MFA) via Microsoft ...
IT Asset & Endpoint Analyst (Fort Lauderdale, FL - US)
Fort Lauderdale, FL · On-site
$24 - $25/hr
Experience with multi-factor authentication (MFA) tools. * Ability to lift up to 50 lbs (required for shipping/receiving duties). * Exceptional organizational skills and attention to detail.
IT Asset & Endpoint Analyst (Fort Lauderdale, FL - US)
Fort Lauderdale, FL · On-site
$24 - $25/hr
Experience with multi-factor authentication (MFA) tools. * Ability to lift up to 50 lbs (required for shipping/receiving duties). * Exceptional organizational skills and attention to detail.
IT Asset & Endpoint Analyst (Fort Lauderdale, FL - US)
Fort Lauderdale, FL · On-site
$24 - $25/hr
Experience with multi-factor authentication (MFA) tools. * Ability to lift up to 50 lbs (required for shipping/receiving duties). * Exceptional organizational skills and attention to detail.
IT Asset & Endpoint Analyst (Fort Lauderdale, FL - US)
Fort Lauderdale, FL · On-site
$24 - $25/hr
Experience with multi-factor authentication (MFA) tools. * Ability to lift up to 50 lbs (required for shipping/receiving duties). * Exceptional organizational skills and attention to detail.
Manager, Digital Identity
Miami, FL · Hybrid
$150K - $178K/yr
Single Sign On (SSO) Conditional Access Multi Factor Authentication (MFA) Privileged Identity Management (PIM) Identity Governance and Access Reviews Lead IAM lifecycle processes such as joiner-mover ...
Manager, Digital Identity
Miami, FL · Hybrid
$150K - $178K/yr
Single Sign On (SSO) Conditional Access Multi Factor Authentication (MFA) Privileged Identity Management (PIM) Identity Governance and Access Reviews Lead IAM lifecycle processes such as joiner-mover ...
Associate Manager, Digital Identity
Miami, FL · Hybrid
$136K - $161K/yr
Single Sign On (SSO) Conditional Access Multi Factor Authentication (MFA) Privileged Identity Management (PIM) Identity Governance and Access Reviews Lead IAM lifecycle processes such as joiner-mover ...
Associate Manager, Digital Identity
Miami, FL · Hybrid
$136K - $161K/yr
Single Sign On (SSO) Conditional Access Multi Factor Authentication (MFA) Privileged Identity Management (PIM) Identity Governance and Access Reviews Lead IAM lifecycle processes such as joiner-mover ...
Associate Manager, Digital Identity
Tampa, FL · Hybrid
$136K - $161K/yr
Single Sign On (SSO) Conditional Access Multi Factor Authentication (MFA) Privileged Identity Management (PIM) Identity Governance and Access Reviews Lead IAM lifecycle processes such as joiner-mover ...
Associate Manager, Digital Identity
Tampa, FL · Hybrid
$136K - $161K/yr
Single Sign On (SSO) Conditional Access Multi Factor Authentication (MFA) Privileged Identity Management (PIM) Identity Governance and Access Reviews Lead IAM lifecycle processes such as joiner-mover ...
Assistant Multi Factor Authentication information
What is the difference between Assistant Multi Factor Authentication vs Security Analyst?
| Aspect | Assistant Multi Factor Authentication | Security Analyst |
|---|---|---|
| Credentials | Certifications in cybersecurity, MFA protocols | Certifications in cybersecurity, risk management |
| Work Environment | IT support, helpdesk, security teams | Security operations centers, IT departments |
| Employer & Industry | Tech companies, financial institutions | Any organization with cybersecurity needs |
Assistant Multi Factor Authentication roles focus on supporting MFA implementation and user assistance, often within IT support teams. Security Analysts have a broader scope, analyzing security threats and managing overall security strategies. While both roles require cybersecurity knowledge, Security Analysts typically have more advanced certifications and responsibilities. The two roles complement each other in maintaining organizational security but differ in scope and seniority.
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Job description
Company Description
Founded in 1989, SOSi is among the largest private, founder-owned technology and services integrators in the defense and government services industry. We deliver tailored solutions, tested leadership, and trusted results to enable national security missions worldwide.
Job Description
**This position is contingent upon contract award**
SOSi is seeking a Help Desk Lead to support mission requirements for a structured approach to further develop, integrate, and sustain a scalable, federated data ecosystem that enhances interoperability, governance, and mission-driven analytics for a DoD customer. The primary objective of the program is to bridge the operational gaps between DoD, IC, interagency, and non-traditional international partners to enable real-time information sharing, dynamic data integration, and mission-tailored analytical capabilities.
Essential Job Duties:
Qualifications
Minimum Requirements
Preferred Qualifications
Additional Information
Work Environment
Working at SOSi
All interested individuals will receive consideration and will not be discriminated against for any reason.
Founded in 1989, SOSi is among the largest private, founder-owned technology and services integrators in the defense and government services industry. We deliver tailored solutions, tested leadership, and trusted results to enable national security missions worldwide.
Job Description
**This position is contingent upon contract award**
SOSi is seeking a Help Desk Lead to support mission requirements for a structured approach to further develop, integrate, and sustain a scalable, federated data ecosystem that enhances interoperability, governance, and mission-driven analytics for a DoD customer. The primary objective of the program is to bridge the operational gaps between DoD, IC, interagency, and non-traditional international partners to enable real-time information sharing, dynamic data integration, and mission-tailored analytical capabilities.
Essential Job Duties:
- Manage global authentication support operations, ensuring efficient troubleshooting of user access issues related to IAM, security policies, and cloud authentication systems.
- Develop and enforce Service Level Agreements (SLAs) for response times, ticket resolution, and escalation procedures.
- Coordinate help desk workflows using IT service management (ITSM) platforms such as ServiceNow or JIRA, ensuring structured ticket tracking and reporting.
- Provide technical support for CAC authentication, Single Sign-On (SSO), Multi-Factor Authentication (MFA), and access control policies.
- Submit the Help Desk Performance & Support Metrics Report, detailing ticket resolution rates, user support trends, and SLA adherence
Qualifications
Minimum Requirements
- Active TS-SCI Clearance.
- Bachelor's degree in Information Technology, Computer Science, or a related field, or
- five (5) years of equivalent experience in IT service management.
- Demonstrated experience in managing a help desk team, implementing IT support workflows, and ensuring Service Level Agreement (SLA) compliance.
- Experience with remote desktop management, enterprise device provisioning, and IT asset tracking is required.
- Possess the knowledge and capability to lead and manage a technical help desk team, ensuring high-quality IT support services for cloud-based and on-premises environments.
- Proficient in ITIL service management principles, troubleshooting methodologies, and ticketing system administration (JIRA, ServiceNow).
- Strong customer service, team leadership, and incident resolution skills are required.
Preferred Qualifications
- Desirable but not required certifications include ITIL Foundation Certification, Microsoft Certified: Modern Desktop Administrator Associate, or CompTIA A+.
Additional Information
Work Environment
- Normal office conditions.
Working at SOSi
All interested individuals will receive consideration and will not be discriminated against for any reason.