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Assistant Microsoft 365 Administrator Jobs in Rio Rancho, NM

University of New Mexico

IT Support Aide

Albuquerque, NM · On-site

$12.30 - $13.50/hr

... Microsoft Office and Microsoft 365, multi-function and personal printers, andother technology ... Student employees will also assist withstocking common multi-function printers with consumables and ...

ARA

Senior IT Administrator

Albuquerque, NM · On-site

$78K - $106K/yr

Administer and monitor Veeam backup operations and assist with disaster recovery activities ... Experience administering Microsoft Active Directory. * Experience supporting an array of ...

University of New Mexico

Guest Services Support

Albuquerque, NM · On-site

$16.25 - $21.25/hr

... Assistant. This position will interact with customers, clients, and staff members in all three ... Microsoft 365, particularly Outlook Proficient in Microsoft Office Application Instructions Only ...

University of New Mexico

Guest Services Support

Albuquerque, NM · On-site

$16.25 - $21.25/hr

... Assistant. This position will interact with customers, clients, and staff members in all three ... Microsoft 365, particularly Outlook Proficient in Microsoft Office Application Instructions Only ...

University of New Mexico

IT Support Aide

Albuquerque, NM · On-site

$20.75 - $28.50/hr

... Microsoft Office and Microsoft 365, multi-function and personal printers, andother technology ... Student employees will also assist withstocking common multi-function printers with consumables and ...

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All JobsMicrosoft 365 Administrator JobsAssistant Microsoft 365 Administrator JobsAssistant Microsoft 365 Administrator Jobs in Rio Rancho, NM

Assistant Microsoft 365 Administrator information

See Rio Rancho, NM salary details

$24.5K

$64.2K

$128.4K

How much do assistant microsoft 365 administrator jobs pay per year?

As of Aug 22, 2026, the average yearly pay for assistant microsoft 365 administrator in Rio Rancho, NM is $64,163.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,300.00 and $75,700.00 per year, depending on experience, location, and employer.

What does an Assistant Microsoft 365 Administrator do?

An Assistant Microsoft 365 Administrator supports the management and maintenance of Microsoft 365 services within an organization. Their duties typically include user account administration, troubleshooting access issues, assisting with email and collaboration tools, and helping to enforce security policies. They may also assist in onboarding new users, monitoring system health, and providing technical support to end users. This role works closely with senior administrators to ensure smooth operation and continuous improvement of Microsoft 365 environments.

What are the key skills and qualifications needed to thrive as an Assistant Microsoft 365 Administrator?

To thrive as an Assistant Microsoft 365 Administrator, you need foundational knowledge of cloud-based IT systems, user account management, and Office 365 applications, often supported by a degree in information technology or related field. Familiarity with Microsoft 365 admin center, PowerShell scripting, and certifications such as Microsoft Certified: Modern Desktop Administrator Associate are typically used. Strong problem-solving abilities, attention to detail, and effective communication distinguish top performers in this role. These skills ensure reliable system administration, efficient user support, and secure collaboration within organizations.

What are some common challenges faced by an Assistant Microsoft 365 Administrator, and how can they be managed?

Assistant Microsoft 365 Administrators often encounter challenges such as managing user access permissions, staying updated with frequent platform changes, and troubleshooting issues across multiple Microsoft 365 services like Exchange, SharePoint, and Teams. To manage these challenges, it's helpful to regularly review user roles, utilize Microsoft’s official documentation, and participate in team discussions for knowledge sharing. Proactive communication with end-users and senior IT staff also helps in quickly resolving issues and ensuring smooth operations.

What is the difference between Assistant Microsoft 365 Administrator vs Microsoft 365 Administrator?

AspectAssistant Microsoft 365 AdministratorMicrosoft 365 Administrator
CertificationsBasic Microsoft 365 certifications, such as Microsoft 365 FundamentalsAdvanced certifications like Microsoft 365 Certified: Enterprise Administrator Expert
Work EnvironmentSupport teams, entry-level roles, assisting with daily tasksManaging configurations, troubleshooting, and strategic planning
Employer & Industry UsageCommon in IT support and helpdesk roles across various industriesMore prevalent in organizations with dedicated IT departments

The Assistant Microsoft 365 Administrator typically handles support and basic management tasks, requiring foundational certifications. In contrast, the Microsoft 365 Administrator manages complex configurations and strategic implementations, often requiring advanced certifications and experience. Both roles are essential in organizations utilizing Microsoft 365, but they differ in scope and responsibility.

What are the most commonly searched types of Microsoft 365 Administrator jobs in Rio Rancho, NM?

The most popular types of Microsoft 365 Administrator jobs in Rio Rancho, NM are:

Assistant Microsoft 365 Administrator jobs near you

Associate Engineer, Field Services

IT Solutions Consulting LLC

Albuquerque, NM • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Job description

Description
About ITS:
Do you have the CHOPS? IT Solutions lives its values: Client Success is Our Success, Hungry for the Journey, Ownership Thinking, Passionate Problem Solving, and Surrender the Ego. If your values align, we want you to be a part of a fast-growing Managed Service Provider specializing in providing high-end technology solutions to small and mid-market businesses. IT Solutions is a nationally recognized leader in the IT space, with over 25 years of experience and thousands of satisfied clients. Join and grow with us, as we continue to innovate new ways to help businesses Experience Excellence.
Job Summary:
The Associate Engineer, Field Services is part of the Managed Services team responsible for multiple clients onsite and handling escalated inquiries for the client's products and services. The ideal candidate is a dedicated, relentless problem solver who applies logic and an instinctive approach to resolving technical issues. At IT Solutions, most of our clients rely on us as their sole technological resource. This person should enjoy learning new technologies on the fly while solving diverse technical challenges. The candidate should understand the value of best practices and have the foresight to thoroughly consider all potential outcomes before making impactful changes. The ability to manage the stress of client-down situations is an absolute must, and it is paramount to always provide excellent customer service.
Requirements
Responsibilities:
  • Travel onsite to the client office as defined to provide services. Days not spent traveling will be worked onsite at IT Solutions or, at times, working from home.
  • Ability to install and configure workstations, laptops, printers, routers and other peripheral equipment.
  • Answering technical service calls and creating customer tickets.
  • Must have excellent troubleshooting skills, be able to triage a customer's issue, getting to the root of the problem in a timely matter and document issue(s).
  • Provides phone and onsite support to end users with an enthusiastic attitude to analyze, troubleshoot and resolve issues to customer's satisfaction.
  • Ensures creation of tickets and escalation to appropriate group(s).
  • Analyzes and troubleshoots the logs and tracks the nature and resolution of problems and can perform all levels of routing incident analysis..
  • Interact and work directly with multiple advanced technician groups and vendors to escalate technical issues, provide client updates, and drive incidents to resolution often collaborating between more than one group at a time.
  • Work regularly with the client's internal service and project coordinators who assign tickets.

Knowledge, Skills, and Abilities:
  • Confident and comfortable with client facing activity.
  • Strong oral and written communication skills
  • Communicate effectively with internal team members, customers, clients, and stakeholders.
  • Maintains the ability to stay organized and be detail oriented.
  • Demonstrates a passion for solving problems or helping others and take the initiative in driving continuous improvement/execution excellence.
  • Exceptional organizational skills, including the ability to self-manage and multi-task effectively and accurately in a fast-paced and dynamic environment.
  • Understanding of all Microsoft 365 offerings, as well as a basic understanding of Active Directory.
  • Ability to troubleshoot and configure hardware such as printers, laptops, etc.
  • Confident and comfortable with client facing activity.
  • Strong communication and interpersonal skills
  • Ability to lift at least 50 pounds and be comfortable with climbing up step ladders.

Experience
Experience:
  • Bachelor's Degree, or equivalent level of experience in related field
  • 3 years in a helpdesk role, triaging reported issues and incidents by customers.
  • 2+ years' work experience as a Network Administrator installing, configuring, maintaining, and troubleshooting network, data center and security technologies.
  • Experience managing or troubleshooting all Windows desktop and Windows Server (2012-Current) versions.
  • Experience managing or troubleshooting with Office 365 Exchange online and Microsoft Exchange 2013-Current.
  • Experience with any of the following firewalls and remote access VPNs: Cisco AnyConnect, Meraki, Sonicwall, Fortinet, etc.
  • Experience with a ticketing system, such as ConnectWise Manage
  • Experience with any of the following: ConnectWise, Solarwinds, Cisco
  • Networking Products, Ubiquiti, Ruckus, Aruba, VMWare, Dell, and Adobe
  • Good understanding of Active Directory: manipulating users/groups and doing Office 365 Administration.
  • PC/Workstation migration and setup
  • Experience working with and providing support utilizing Remote Management Tools.

Certificates, Licenses, Registrations:
  • CompTIA A+, Microsoft Windows, Apple macOS certification, Cisco Certifications not required but would be a plus
  • Proficient in a recent version of Microsoft Office suite
  • Must have valid driver's license & reliable transportation. The majority of work is to be done at client offices across the Albuquerque, NM area (mileage will be reimbursed) with some work to be done from your home.

Compensation Package
ITS offers a full benefits package, including:
  • Rich Medical and prescription plans
  • Dental & Vision
  • Paid Holidays and Flexible Paid Time Off
  • 401K/401K Roth with Safe Harbor matching
  • Stock Appreciation Rights
  • Company-paid life insurance, long-term and short-term disability insurance
  • Company-paid mental health support & financial wellness services
  • FSA for medical and dependent care
  • HSA option with compatible medical plan
  • Company-paid training, materials, and exams
  • Performance-based bonuses

IT Solutions is an equal employment opportunity employer that provides opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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