Client Care Representative
$20 - $23/hr
Client Care Representatives will assist customers with account inquiries, facilitate move, add, and ... Conduct VOIP changes in Metaswitch (Network Switch) * Provide trouble ticket status upon request of ...
Client Care Representative
$20 - $23/hr
Client Care Representatives will assist customers with account inquiries, facilitate move, add, and ... Conduct VOIP changes in Metaswitch (Network Switch) * Provide trouble ticket status upon request of ...
... MetaSwitch, and other telecommunications equipment. * Support broadband, voice, and hosted PBX services through installation, diagnostics, and repair. * Assist Network Engineers with equipment ...
Quick apply
... MetaSwitch, and other telecommunications equipment. * Support broadband, voice, and hosted PBX services through installation, diagnostics, and repair. * Assist Network Engineers with equipment ...
... in a timely manner. * Assist with project coordination and execution to ensure successful and ... Experience with VoIP platforms such as NetSapiens, Ribbon C15, or Metaswitch . * Deep understanding ...
Quick apply
... in a timely manner. * Assist with project coordination and execution to ensure successful and ... Experience with VoIP platforms such as NetSapiens, Ribbon C15, or Metaswitch . * Deep understanding ...
Network Technician I
Troy, MI · On-site
Test cabling and other equipment in coordination with Field Services Technicians * Assist in ... Experience with Netsapiens, MetaSwitch, Mitel, or Polycom VoIP and platforms * Previous NOC or help ...
Quick apply
Network Technician I
Troy, MI · On-site
Test cabling and other equipment in coordination with Field Services Technicians * Assist in ... Experience with Netsapiens, MetaSwitch, Mitel, or Polycom VoIP and platforms * Previous NOC or help ...
... MetaSwitch, and other telecommunications equipment. * Support broadband, voice, and hosted PBX services through installation, diagnostics, and repair. * Assist Network Engineers with equipment ...
... MetaSwitch, and other telecommunications equipment. * Support broadband, voice, and hosted PBX services through installation, diagnostics, and repair. * Assist Network Engineers with equipment ...
... MetaSwitch, and other telecommunications equipment. * Support broadband, voice, and hosted PBX services through installation, diagnostics, and repair. * Assist Network Engineers with equipment ...
... MetaSwitch, and other telecommunications equipment. * Support broadband, voice, and hosted PBX services through installation, diagnostics, and repair. * Assist Network Engineers with equipment ...
Network Technician I
Troy, MI · On-site
$40K - $55K/yr
Test cabling and other equipment in coordination with Field Services Technicians * Assist in ... Experience with Netsapiens, MetaSwitch, Mitel, or Polycom VoIP and platforms * Previous NOC or help ...
Network Technician I
Troy, MI · On-site
$40K - $55K/yr
Test cabling and other equipment in coordination with Field Services Technicians * Assist in ... Experience with Netsapiens, MetaSwitch, Mitel, or Polycom VoIP and platforms * Previous NOC or help ...
Senior Voice Engineer
Mitchell, SD · On-site +1
... in a timely manner. * Assist with project coordination and execution to ensure successful and ... Experience with VoIP platforms such as NetSapiens, Ribbon C15, or Metaswitch . * Deep understanding ...
Senior Voice Engineer
Mitchell, SD · On-site +1
... in a timely manner. * Assist with project coordination and execution to ensure successful and ... Experience with VoIP platforms such as NetSapiens, Ribbon C15, or Metaswitch . * Deep understanding ...
Network Technician I
$40K - $55K/yr
Test cabling and other equipment in coordination with Field Services Technicians * Assist in ... Experience with Netsapiens, MetaSwitch, Mitel, or Polycom VoIP and platforms * Previous NOC or help ...
Network Technician I
$40K - $55K/yr
Test cabling and other equipment in coordination with Field Services Technicians * Assist in ... Experience with Netsapiens, MetaSwitch, Mitel, or Polycom VoIP and platforms * Previous NOC or help ...
... * Assist in the design and enhancement of people, processes, and technology relevant to onboarding ... Metaswitch and NetSapiens experience highly preferred * Demonstrated working knowledge of IP ...
... * Assist in the design and enhancement of people, processes, and technology relevant to onboarding ... Metaswitch and NetSapiens experience highly preferred * Demonstrated working knowledge of IP ...
... * Assist in the design and enhancement of people, processes, and technology relevant to onboarding ... Metaswitch and NetSapiens experience highly preferred * Demonstrated working knowledge of IP ...
... * Assist in the design and enhancement of people, processes, and technology relevant to onboarding ... Metaswitch and NetSapiens experience highly preferred * Demonstrated working knowledge of IP ...
Assistant Metaswitch information
See salary details
$12.26 - $13.55
4% of jobs
$13.55 - $14.84
6% of jobs
$14.84 - $16.13
10% of jobs
$16.47 is the 25th percentile. Wages below this are outliers.
$16.13 - $17.42
18% of jobs
The median wage is $18.43 / hr.
$17.42 - $18.71
15% of jobs
$18.71 - $20
10% of jobs
$20.92 is the 75th percentile. Wages above this are outliers.
$20 - $21.28
17% of jobs
$21.28 - $22.57
10% of jobs
$22.57 - $23.86
6% of jobs
$23.86 - $25.15
3% of jobs
$25.15 - $26.44
1% of jobs
$12
$19
$26
How much do assistant metaswitch jobs pay per hour?
As of Jul 28, 2026, the average hourly pay for assistant metaswitch in the United States is $19.04, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.15 per hour, depending on experience, location, and employer.
What cities are hiring for Assistant Metaswitch jobs? Cities with the most Assistant Metaswitch job openings:
What are the most commonly searched types of Metaswitch jobs? The most popular types of Metaswitch jobs are:
What states have the most Assistant Metaswitch jobs? States with the most job openings for Assistant Metaswitch jobs include:
$20 - $23/hr
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 19 days ago
Job description
Client Care Representative
Access One is a business technology services and communications provider, dedicated to world-class technologies and an award-winning client experience. Founded in 1993, Access One strives to provide businesses with seamless technology services that scale and evolve in tandem with their business. Our custom-tailored solutions can be delivered modularly or as a complete, end-to-end service, providing an unrivaled level of accountability for our clients’ communications, managed IT and cloud-based services. Access One’s services give businesses back their time and increase their productivity. Our clients’ success is our success.
What You Will Do
This position is responsible for providing phone-based customer support to Access One’s existing customer base. Client Care Representatives will assist customers with account inquiries, facilitate move, add, and change orders, and open trouble tickets. In addition, Client Care Representatives are responsible for Tier I troubleshooting for VOIP services, VoIP changes, online chats, inbound email communications, and Lucent and Metaswitch updates.
Responsibilities Include
Access One provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
- Answer telephone inquiries, online chats and emails from customers in a timely and professional manner
- Provide quality service to Access One customers by responding to customer needs and inquiries, and initiating the resolution of problems in specific areas. May partner with other department staff to resolve issues
- Perform data entry into the appropriate systems to document customer complaints and steps taken to address issues
- Correspond with customers and other company departments to obtain facts regarding customer inquiries/complaints
- Help to create customer loyalty by providing courteous, efficient, and effective service to all Access One customers and continuously look for opportunities to improve our overall customer service
- Tier I troubleshooting for VOIP services
- Conduct VOIP changes in Metaswitch (Network Switch)
- Provide trouble ticket status upon request of the customer
- Ensure follow-up with customers on all requests and concerns
Who You Are
- Bachelor's degree preferred
- Customer Service, Call Center, and/or Telecom experience is highly desirable
- Ability to manage difficult or emotional customer situations, respond promptly to customer needs and solicit customer feedback to improve service
- Ability to learn quickly and adapt to changing environments
- Excellent communication skills are required. Reps must be able to write and speak clearly and informatively. Must be able to listen and get clarification when needed, and respond well to questions
- A commitment to teamwork is necessary, as is the ability to balance team and individual responsibilities. Contribute to building a positive team, build morale and commitment to goals and objectives
- Ability to prioritize, use time efficiently and manage competing demands while still meeting deadlines
- Demonstrate accuracy, thoroughness and attention to detail. Look for ways to improve and promote quality
- Proficiency in the Microsoft Suite
- Scheduling flexibility to cover shifts while peers are utilizing PTO
Salary amp; Benefits
- Salary Range: $20.00 - $23.00/hour DOE
- Comprehensive benefits: health, dental, vision
- Matching 401k, PTO