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Assistant Manager Jobs in Massachusetts (NOW HIRING)

Wayback Burgers

Assistant Manager

Westborough, MA · On-site

$45K - $55K/yr

Our assistant manager candidates are required to be in constant contact with the staff and customers. They need to be able to ensure their staff provides the highest quality customer services and ...

Wayback Burgers

Assistant Manager

Worcester, MA

$45K - $55K/yr

Our assistant manager candidates are required to be in constant contact with the staff and customers. They need to be able to ensure their staff provides the highest quality customer services and ...

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Assistant Manager information

See Massachusetts salary details

$9

$18

$26

How much do assistant manager jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for assistant manager in Massachusetts is $18.31, according to ZipRecruiter salary data. Most workers in this role earn between $14.44 and $20.89 per hour, depending on experience, location, and employer.

What is the difference between Assistant Manager vs Supervisor?

AspectAssistant ManagerSupervisor
Required CredentialsBachelor's degree often preferred; management trainingHigh school diploma or equivalent; on-the-job training
Work EnvironmentOffice settings, retail, hospitality, corporateRetail stores, manufacturing, service industries
Employer & Industry UsageCommon in retail, hospitality, corporate sectorsCommon in retail, manufacturing, service sectors
Common Search & Comparison IntentYesYes

The Assistant Manager typically holds a higher level of responsibility, overseeing operations and supporting management, often requiring a bachelor's degree and management training. Supervisors focus on direct team oversight and daily task management, usually with less formal education. Both roles are common in retail, hospitality, and service industries, but Assistant Managers generally have broader responsibilities and decision-making authority.

What is an assistant manager?

Assistant Managers are professionals who support the overall operations of a department or business by assisting the manager in supervising staff, handling administrative tasks, and ensuring customer satisfaction. They often fill in when the manager is unavailable and help to implement policies and procedures. Assistant Managers play a key role in training employees, resolving conflicts, and achieving organizational goals. Their responsibilities can vary depending on the industry, but they are typically seen as the second-in-command within their team.

How much is a manager assistant paid?

The salary of a manager assistant typically ranges from $40,000 to $60,000 per year, depending on experience, location, and industry. Entry-level positions may start lower, while experienced assistants or those in larger companies can earn higher wages. Compensation often includes benefits such as health insurance and paid time off.

How much is an assistant manager paid?

The average salary for an assistant manager varies by industry and location but typically ranges from $40,000 to $60,000 annually. Factors such as experience, certifications, and the size of the organization can influence compensation. Many assistant managers also receive benefits like bonuses and health insurance.

What are the key skills and qualifications needed to thrive as an assistant manager, and why are they important?

To thrive as an Assistant Manager, you need strong leadership, organizational, and problem-solving skills, often supported by relevant experience or a business-related degree. Familiarity with point-of-sale (POS) systems, scheduling software, and basic financial management tools is typically required. Outstanding communication, adaptability, and conflict resolution abilities help you effectively support teams and handle customer interactions. These skills ensure smooth daily operations, enhanced team performance, and high customer satisfaction, which are vital for business success.

Is a manager assistant a high position?

A manager assistant, often called an executive assistant or administrative assistant to a manager, typically holds a support role rather than a high-level leadership position. While they can have significant responsibilities and influence within an organization, they usually do not have managerial authority or decision-making power associated with higher-level roles. Advancement opportunities may lead to supervisory or managerial positions over time.

What kind of job is an assistant manager?

An assistant manager is a supervisory role responsible for supporting the manager in daily operations, overseeing staff, and ensuring customer satisfaction. The position often requires leadership skills, problem-solving abilities, and familiarity with industry-specific tools or procedures. It can serve as a stepping stone to higher management positions.

What are some common challenges assistant managers face when balancing team leadership with operational responsibilities?

Assistant Managers often juggle the demands of leading their team while ensuring daily operations run smoothly. One common challenge is finding the right balance between delegating tasks and stepping in to resolve issues directly, which requires strong communication and time management skills. Additionally, Assistant Managers frequently act as a bridge between staff and upper management, translating strategic goals into actionable tasks while addressing employee concerns. Successfully navigating these responsibilities often leads to valuable experience for career advancement into higher management roles.

What does a manager assistant do?

A manager assistant provides administrative support to managers by handling tasks such as scheduling meetings, preparing reports, managing correspondence, and coordinating projects. They often use office software like Microsoft Office and need strong organizational and communication skills to ensure smooth daily operations.

What does an assistant manager do?

An assistant manager provides support to a manager to ensure that day-to-day operations run smoothly and efficiently. Specific job duties vary, depending on the company and industry. For example, an assistant manager at a retail store supervise staff, resolve customer issues, make the staff schedule, assign tasks, train employees, collaborate with store security and the product loss department, and monitor sales numbers. The responsibilities of assistant managers in a corporate company setting are specific to the department in which you work, such as accounting, development, marketing, and human resources.

More about Assistant Manager jobs
What are the most commonly searched types of Manager jobs in Massachusetts? The most popular types of Manager jobs in Massachusetts are:
What are popular job titles related to Assistant Manager jobs in Massachusetts? For Assistant Manager jobs in Massachusetts, the most frequently searched job titles are:
What job categories do people searching Assistant Manager jobs in Massachusetts look for? The top searched job categories for Assistant Manager jobs in Massachusetts are:
What cities in Massachusetts are hiring for Assistant Manager jobs? Cities in Massachusetts with the most Assistant Manager job openings:
Assistant Manager jobs near you
Infographic showing various Assistant Manager job openings in Massachusetts as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $38,091 per year, or $18.3 per hour.

Assistant Manager

Dunkin | American Dream Management

Haydenville, MA

$17 - $20/hr

Full-time

Re-posted 18 days ago

Job description

As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success.


The Assistant Manager will be responsible for directing the overall operation of the restaurant, from hiring and overseeing a team of employees that deliver exceptional guest service to managing the financial performance of the store.


As the day-to-day operator of the store, the Assistant Manager is expected to:

  • Drive sales and profitability through effective execution of the Company's business plan
  • Create a positive working environment by fostering teamwork among Team Members through effective training, communication and relationship building
  • Conduct himself/herself in a professional manner when dealing with customers, Team Members, and corporate management
  • Act as a role model for other Team Members by adhering to all state and Federal labor and health laws and upholding the policies and standards of performance and conduct that is set by the Company and the Dunkin brand
  • Work with integrity, honesty and accountability in all situations


Benefits of working for a Dunkin' franchisee:

  • Competitive wages
  • Awesome team-oriented environment
  • Lots of potential for growth within the company for those who work hard

Apply