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Assistant Manager Customer Services Jobs (NOW HIRING)

... CRM Assistant Manager, Email & SMS Activation is responsible for driving revenue performance ... Benefit eligibility may vary based on location, average hours worked, and length of service.

Bourns Inc. is seeking an experienced Customer Service Manager to lead our ECS Customer Service Organization. This strategic leadership role is responsible for overseeing customer service and inside ...

Bourns Inc. is seeking an experienced Customer Service Manager to lead our ECS Customer Service Organization. This strategic leadership role is responsible for overseeing customer service and inside ...

The Manager, Customer Experience, is responsible for ensuring proactive, high-touch service from ... Communicates and support new services as they are introduced to customers. * Works with the ...

... customers and management expectations. Responsibilities: * Lead, coach, mentor, motivate and ... Serves as a liaison between the plant and outside services. Ensure consistency with company ...

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Bourns Inc. is seeking an experienced Customer Service Manager to lead our ECS Customer Service Organization. This strategic leadership role is responsible for overseeing customer service and inside ...

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Assistant Manager Customer Services information

What is an assistant manager customer services?

An Assistant Manager Customer Services is a professional who supports the customer service manager in overseeing service operations within an organization. Their main responsibilities include supervising customer service staff, resolving complex customer issues, ensuring quality service delivery, and implementing policies to improve customer satisfaction. They also help train new employees, monitor performance, and ensure that the team meets service targets. Assistant Managers play a key role in maintaining positive relationships between the company and its customers.

What are the key skills and qualifications needed to thrive as an assistant manager customer services?

To thrive as an Assistant Manager Customer Services, you need strong customer service knowledge, problem-solving abilities, and typically a degree in business or a related field. Familiarity with CRM software, call center systems, and performance reporting tools is essential. Leadership, effective communication, and conflict resolution are standout soft skills that help manage teams and satisfy customers. These skills and qualities ensure efficient operations, high customer satisfaction, and a motivated service team.

How does an assistant manager customer services typically collaborate with other departments to resolve customer issues?

As an Assistant Manager Customer Services, you’ll frequently work with teams such as sales, technical support, and operations to address and resolve complex customer concerns. This role often involves coordinating cross-departmental meetings, relaying customer feedback, and ensuring that all parties are aligned on solutions and follow-up actions. Effective communication and organizational skills are essential, as you’ll act as a key liaison to ensure a seamless customer experience. Building strong interdepartmental relationships can also help you identify and prevent recurring service issues.

How much is an assistant manager customer services paid?

The average salary for an Assistant Manager Customer Services typically ranges from $40,000 to $60,000 per year, depending on experience, location, and the industry. Compensation may also include bonuses, benefits, and opportunities for advancement.

What cities are hiring for Assistant Manager Customer Services jobs?

Cities with the most Assistant Manager Customer Services job openings:

What states have the most Assistant Manager Customer Services jobs?

States with the most job openings for Assistant Manager Customer Services jobs include:

What are popular job titles related to Assistant Manager Customer Services jobs?

For Assistant Manager Customer Services jobs, the most frequently searched job titles are:

Infographic showing various Assistant Manager Customer Services job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution.

FT Assistant Manager Customer Service (458836)

Chesapeake, VA • On-site

Ahold Delhaize
Retail • 10K+ employees

Full-time

Re-posted 5 days ago


Ahold Delhaize USA rating

5.8

Company rating: 5.8 out of 10

Based on 46 frontline employees who took The Breakroom Quiz


Job description

FT Assistant Manager Customer Service

FT Assistant Manager Customer Service


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