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Assistant Lodge Manager Jobs in Washington (NOW HIRING)

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Assistant Lodge Manager information

What is an assistant lodge manager?

Assistant Lodge Managers support the overall operations of a lodge or resort and help ensure guests have a positive experience. They typically assist the Lodge Manager with daily tasks such as supervising staff, managing guest services, overseeing housekeeping, coordinating activities, and handling guest complaints or requests. Their role is pivotal in maintaining high service standards and facilitating smooth day-to-day operations, especially during busy seasons. Assistant Lodge Managers may also help with administrative duties and take on the responsibilities of the Lodge Manager in their absence.

What are the typical responsibilities and challenges faced by an assistant lodge manager during peak season?

During peak season, an Assistant Lodge Manager is responsible for overseeing daily operations such as guest check-ins, housekeeping coordination, and addressing guest concerns promptly. One common challenge is managing high guest volumes while ensuring service quality and resolving issues efficiently. The role also involves supporting the Lodge Manager with staff scheduling, inventory management, and maintaining health and safety standards. Effective communication and multitasking are crucial, as the Assistant Lodge Manager frequently collaborates with different departments to create a seamless guest experience.

What are the key skills and qualifications needed to thrive as an assistant lodge manager, and why are they important?

To thrive as an Assistant Lodge Manager, you need a solid background in hospitality management, customer service, and operations, often supported by a relevant degree or prior experience in hotel or lodge settings. Familiarity with property management systems (PMS), booking software, and health and safety regulations is commonly required. Strong leadership, problem-solving abilities, and excellent interpersonal communication help you effectively manage staff and ensure guest satisfaction. These skills and qualities are vital for maintaining smooth daily operations, delivering exceptional guest experiences, and supporting the lodge’s overall success.

What is the difference between Assistant Lodge Manager vs Front Desk Supervisor?

AspectAssistant Lodge ManagerFront Desk Supervisor
CredentialsExperience in hospitality, management skillsCustomer service experience, hospitality knowledge
Work EnvironmentOversees lodge operations, staff managementManages front desk, guest check-in/out
Employer & IndustryHotels, lodges, resortsHotels, resorts, hospitality industry
Search & ComparisonOften compared for operational roles in lodgingCustomer service and guest relations focus

The Assistant Lodge Manager and Front Desk Supervisor roles both operate within the hospitality industry, but they focus on different aspects. The Assistant Lodge Manager oversees overall lodge operations and staff, requiring management experience. The Front Desk Supervisor primarily handles guest check-in/out and customer service. While both roles are essential for guest satisfaction, the Assistant Lodge Manager has broader responsibilities related to lodge management.

What cities in Washington are hiring for Assistant Lodge Manager jobs?

Cities in Washington with the most Assistant Lodge Manager job openings:

Assistant Lodge Manager jobs near you
Infographic showing various Assistant Lodge Manager job openings in Washington as of August 2026, with employment types broken down into 84% Full Time, 15% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution.

Assistant Senior Program Manager

Arundel Lodge, Inc.

Edgewater, MD

$18/hr

Full-time

Re-posted 12 days ago

Job description

The Assistant Senior Manager is an integral position of Arundel Lodge that creates the culture and quality of life that is experienced by the Senior Persons Served of Arundel Lodge.  The day-to day job responsibilities of an Senior Assistant Manager includes tasks like transportation, assisting with money management, diet coaching, shopping, cleaning, assistance with ADL's, and teaching life skills, But the most critical thing that an Assistant Manager does at Arundel Lodge is to assist people in their journey of recovery from mental illness, physical illness, and substance abuse. 
Recovery Model Duties
  •  Assistant Manager's are expected to practice the Recovery Model in all interactions with Persons Served.  Interactions and interventions with members should be so coached within the Recovery Model that an outside observer to Arundel Lodge should be able to recognize the core elements of the Recovery Model.  These elements are non-linear and holistic, and emphasize hope, Persons Served responsibility, peer support, respect, empathy, non-stigmatizing language, empowerment, using individual's strengths, and self-determination.  Arundel Lodge provides initial and on-going training and support to Assistant Managers I concerning the Recovery Model and Assistant Managers I are evaluated on their use of the Recovery Model to perform their assigned job responsibilities.
Primary Responsibilities:
  • A. Maintain familiarity with pertinent information for all individuals on assigned caseload, including but not limited to: Diagnosis, Psychiatric and Somatic history, Treatment Plans, Medications, needs
  • B. Identify and assist Persons Served in the pursuit of individual goals:  
  • 1. Complete Person Centered Planning Functional Self Assessment in a thorough, timely, and professional manner
  • 2. Participate in the development of a treatment plan (IRP) for each individual on assigned caseload.  
  • C.  Assess persons served stage of change on an on-going basis and apply interventions appropriate to the stage. 
  • D. All responsibilities contained in the Rehabilitation Specialist job description for assigned caseloads and /or shifts. (See Rehabilitation Specialist job description)
During the Program Manager's absence:
  • A.Ensure that all work shifts are covered
  • B.Maintain 24 hour emergency phone coverage
  • C.Direct the activities of the team
  • D.Review time sheets
  • 1.Ensure accurate representation of hours worked and time off
  • 2.Ensure approval for any overtime
  • 3.Ensure correct math
  • E.Conduct scheduled team meetings
  • F.Take and distribute team meeting minutes
  • G.Oversee the general functions of the staff
  • H.Provide staff support as necessary
  • III.Oversee condition of residences
  • A.Coordinate operation's requests
  • B.Report unsafe or unfit conditions
Duties continued
  • IV.Coordinate Persons Served somatic and psychiatric needs with Rehab Specialists, Day Program Counselors, Clinical Nurse Specialist, Primary Care Providers, pharmacy and when appropriate, the person served.
  • V.Medication Monitoring
  • A.  Assistant Manger I consistently follow established protocol and procedure as defined and taught in medication monitoring credentialing.
  • B.  Assistant Manager I complete initial and re-credentialing process. 
  • C.  Attention to detail in following the medication monitoring procedure and proactively communicating pertinent issues to the nurse and program manager cannot be over-emphasized.
  • VI.Inspect Persons Served residential medication supply as agreed upon by the team
  • VII.Assist with new Persons Served move-ins
  • A.Attend referral, discharge and admission meetings
  • B.Ensure preparation of residence
  • C.Coordinate receipt of move-in kit
VIII.Crisis Intervention:
  •  
  • A. Assistant Managers I identify early warning signs of psychiatric and physical decompensation and take appropriate action
  • B. Assistant Manager I diffuse and address behavioral and/or psychiatric crisis to ensure the safety. 
  • C. Assistant Managers I are able to distinguish between stressors and exacerbation of mental illness.
  • D. Assistant Managers I are able to identify and promote the use of several different kinds of coping mechanisms.
  • IX.Assume other duties, responsibilities and special projects as assigned
  •  
$18 - $18 an hour
Work Expectations:
 
Adhere to ALI policies and procedures
1.Code of Ethics
2.Fraud
3.Conduct & Abuse
4.Employee-Person Served Relations
5.Meeting Attendance
6.Mandatory Training
7.Time Sheets
8.Overtime
9.Time Off
10.Work Attendance
11.Punctuality
12.Vehicle Use
13.Equipment Use
14.Infectious Illness
15.Health & Safety
Work with little direct supervision
Complete tasks with numerous interruptions
Maintain proficient computer skills
Use professional language in written and verbal communication
Communicate essential information with the work team
Contribute positively to the work team
Practice recovery model interventions in daily interactions
Maintain valid driver's license
Maintain acceptable driving record
Be fully aware of environmental stimuli
Interact with people of diverse cultures and communicate respectfully
Maintain agency acceptable drug testing
Maintain agency acceptable TB testing
 
Maintain agency acceptable criminal background 
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