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Assistant Lodge Manager Jobs in Arizona (NOW HIRING)

MOUNTAIN CAPITAL PARTNERS

Front Desk Clerk I

Flagstaff, AZ

$14 - $17.25/hr

Will assist the Basecamp Restaurant with take-out orders, after hours check-in of guests, or other after hours guest requests. * Other tasks as assigned by the Lodge Manager Education / Training ...

Mountain Capital Partners

Front Desk Clerk I

Flagstaff, AZ · On-site

$14 - $17.25/hr

Will assist the Basecamp Restaurant with take-out orders, after hours check-in of guests, or other after hours guest requests. * Other tasks as assigned by the Lodge Manager Education / Training ...

Mountain Capital Partners

Front Desk Clerk I

Flagstaff, AZ · On-site

$13.75 - $17/hr

Will assist the Basecamp Restaurant with take-out orders, after hours check-in of guests, or other after hours guest requests. * Other tasks as assigned by the Lodge Manager Education / Training ...

Ambgroup

$12.75 - $16.25/hr

The main lodge anchors the site and will serve as the hub for connection, dining, and relaxation ... The Employee Experience You willwork hard, alongside fellow staff and the management team, as we ...

Ambgroup

$14.25 - $16.25/hr

The main lodge anchors the site and will serve as the hub for connection, dining, and relaxation ... assist with daily oversight when managers are not on property. The ideal candidate is highly ...

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Assistant Lodge Manager information

What is an assistant lodge manager?

Assistant Lodge Managers support the overall operations of a lodge or resort and help ensure guests have a positive experience. They typically assist the Lodge Manager with daily tasks such as supervising staff, managing guest services, overseeing housekeeping, coordinating activities, and handling guest complaints or requests. Their role is pivotal in maintaining high service standards and facilitating smooth day-to-day operations, especially during busy seasons. Assistant Lodge Managers may also help with administrative duties and take on the responsibilities of the Lodge Manager in their absence.

What are the typical responsibilities and challenges faced by an assistant lodge manager during peak season?

During peak season, an Assistant Lodge Manager is responsible for overseeing daily operations such as guest check-ins, housekeeping coordination, and addressing guest concerns promptly. One common challenge is managing high guest volumes while ensuring service quality and resolving issues efficiently. The role also involves supporting the Lodge Manager with staff scheduling, inventory management, and maintaining health and safety standards. Effective communication and multitasking are crucial, as the Assistant Lodge Manager frequently collaborates with different departments to create a seamless guest experience.

What are the key skills and qualifications needed to thrive as an assistant lodge manager, and why are they important?

To thrive as an Assistant Lodge Manager, you need a solid background in hospitality management, customer service, and operations, often supported by a relevant degree or prior experience in hotel or lodge settings. Familiarity with property management systems (PMS), booking software, and health and safety regulations is commonly required. Strong leadership, problem-solving abilities, and excellent interpersonal communication help you effectively manage staff and ensure guest satisfaction. These skills and qualities are vital for maintaining smooth daily operations, delivering exceptional guest experiences, and supporting the lodge’s overall success.

What is the difference between Assistant Lodge Manager vs Front Desk Supervisor?

AspectAssistant Lodge ManagerFront Desk Supervisor
CredentialsExperience in hospitality, management skillsCustomer service experience, hospitality knowledge
Work EnvironmentOversees lodge operations, staff managementManages front desk, guest check-in/out
Employer & IndustryHotels, lodges, resortsHotels, resorts, hospitality industry
Search & ComparisonOften compared for operational roles in lodgingCustomer service and guest relations focus

The Assistant Lodge Manager and Front Desk Supervisor roles both operate within the hospitality industry, but they focus on different aspects. The Assistant Lodge Manager oversees overall lodge operations and staff, requiring management experience. The Front Desk Supervisor primarily handles guest check-in/out and customer service. While both roles are essential for guest satisfaction, the Assistant Lodge Manager has broader responsibilities related to lodge management.

What cities in Arizona are hiring for Assistant Lodge Manager jobs?

Cities in Arizona with the most Assistant Lodge Manager job openings:

Assistant Lodge Manager jobs near you
Infographic showing various Assistant Lodge Manager job openings in Arizona as of August 2026, with employment types broken down into 87% Full Time, 10% Part Time, 2% Temporary, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution.

Front Desk Clerk I

MOUNTAIN CAPITAL PARTNERS

Flagstaff, AZ

$14 - $17.25/hr

Part-time

Posted 27 days ago

Job description

(FT or PT, Seasonal) The Front Desk Attendant will be responsible for checking guests in and out of the Cabins at Basecamp, making lodging reservations, and assisting with restaurant takeout orders. The Front Desk Attendant will reconfirm guest reservations prior to their arrival and check rooms to ensure cleanliness and that no maintenance is needed prior to guest arrival. The Front Desk Attendant must be friendly and outgoing, with excellent multitasking skills. 

Essential Functions:

  • Answer incoming calls and assist with reservations, confirmations, room need requests, and questions
  • Explain resort products, service and other information as requested
  • Sell, process and enter and confirm room reservations using selling techniques and strategies.  
  • Maintain knowledge of current resort events, activities, and hours of operation, dining options, and prices for ski passes, ski lessons and other resort specials. 
  • Transfer calls or take messages for appropriate departments when necessary. 
  • Process credit card orders for products as requested.  Assist guests with issues and complaints, with empathy and a focus on service excellence.
  • Will assist the Basecamp Restaurant with take-out orders, after hours check-in of guests, or other after hours guest requests. 
  • Other tasks as assigned by the Lodge Manager

Education / Training / License(s) / Certification(s) Requirements:

  • Must be at least 18 years of age and;
  • Must possess a high-school diploma or the equivalent.

Experience Requirements:

  • Previous experience in guest services or reservations or;
  • 6 months of prior Arizona Snowbowl experience.

Competencies Required:

  • Able to read, write and speak fluent English.  Bi-lingual is a plus.
  • Able to communicate clearly in a positive and professional manner.
  • Ability to work evenings, weekends, and some holidays as well as during the week when required.
  • Ability to solve problems and take direction.
  • Ability to work in a team environment.
  • Possess a commitment to provide high-quality products and customer service.
  • Possess internal drive and motivation.
  • Ability to work calmly under pressure and create a fun, professional work environment.

Physical Requirements:

  • Sitting at a computer for long periods of time.
  • Must be able to walking between buildings and rooms.
  • Bending, twisting, or lifting arms above the head. 
  • Must be able to listen to others and comprehend what they are saying.
  • Must be able to anticipate guest needs.

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