Assistant Knowledge Base Writer Jobs (NOW HIRING)

Infojini Consulting is a full service IT consulting, services, and staffing firm with offices in Linthicum Heights ,Maryland, Washington, DC and Mumbai, India.

Infojini Consulting is recognized as one of the fastest growing IT services and software development Companies. With a partnership of all major technology vendors, Infojini Consulting has built a strong Government and commercial customer base including fortune 100 companies and most state and federal agencies such as State of North Carolina, State of South Carolina, State of Maryland, State of California, State of Pennsylvania, State of Virginia, State of Washington and many others.

Infojini Consulting is an equal opportunity employer and considers all qualified individuals for employment irrespective of their race, gender, age, color, sexual orientation. We offer an excellent compensation package

We are looking for Technical Writer in Columbia, SC for 12+ months contract position. 

Please refer someone else if you are not available at this time or you are not right match for this job opportunity. We have great Referral Bonus up to $2500!!! Please don't miss to refer someone who are looking for projects.

Job details mentioned below

Title: Technical Writer

Location: Columbia, SC

Duration: 12+ months

Client: Direct Client

Essential Responsibilities

Write and edit documentation such as: application-specific artifacts, process flows and knowledge base content.

Independently perform research and conduct interviews with key SMEs.

Take ownership of documentation projects from initialization to completion.

Proactively revise documents as new facts and issues arise.

Work with compliance officers to expeditiously respond to mandatory security and system documentation. Work alongside Business Analysts/SMEs and technical staff to understand the goals/objectives of the project in order to assist in creating deliverables and supporting project documentation.

Provide recommendations on deliverables to be produced as a result of analysis/design discussions.

Work with technical staff to produce documentation deliverables that are easy to for readers to comprehend.

Organize and write supporting continuing documentation as needed.

Select photographs, drawings, diagrams, and charts that augment users' understanding.

Aid in organizing and maintaining the project's SharePoint and Confluence document repositories.

Required Knowledge/Skills:

Excellent writing and editing skills. 

5+ years of related experience in IT including experience in a position requiring development of structured written materials and visual aids.

Minimum 3-6 years of technical writing experience.

Ability to communicate effectively, verbally and in writing; to interact effectively with internal and external vendors, project team members, management and agency departments, to build relationships and use facilitation skills with both technical and non-technical personnel.

Ability to own documentation projects from research and interviewing SMEs to writing and compiling content.

Ability to write, edit, and prepare graphic presentations of technical information for both technical and business personnel.Ability to craft process documentation in both narrative and visual flows for a variety of audience types.

Demonstrable ability to effectively edit existing materials while retaining document integrity and revision control.

Demonstrable ability to incorporate Visio flows into written documentation.

Demonstrable ability to utilize advanced features in Miscrosoft Word.

Experience in organizing information in a way that is appropriate for technical explanations without losing sight of the needs and aptitude of the audience.

Ability to collaborate and coordinate with multiple teams and vendors.

Ability to work both independently and as a member of a team.

Ability to multitask and prioritize tasks effectively in order to meet deadlines.

Have proficiency/understanding of the MS SharePoint application.

Have proficiency/understanding of the Atlassian Confluence application (or other knowledge base).

Must be intermediate to advanced in Microsoft Office (Word, Excel, PowerPoint, Visio) and working with templates and style guidelines for branding consistency.

Keen attention to detail while maintaining the ability to see the big picture.

Ability to absorb and retain complex processes such as computer system components.

Demonstrable understanding of the rules of English grammar and usage.

Ability to accept changes and constructive criticism in a fast turn-around environment.

Prior experience with infrastructure documentation and writing explanations of how systems and databases interact.

Preferred Requirements/Skills:

BA in English, journalism, technical writing or similar discipline

BS degree in computer science or similar discipline

Prior experience in writing Advanced Planning Documents and/or Request For Proposals

Prior experience with writing Federal compliance documentation

Knowledge of multiple SDLC concepts and the interdependencies of documentation

Understanding of LEAN / Agile development style

Prior experience in configuration management documentation

Prior experience with answering audit controls in writing

Previous experience in a government environment 

Previous experience working with RSA Archer.