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Assistant Knowledge Base Writer Jobs in Illinois

The Technical Writer will be responsible for all technical documentation, including but not limited ... Create a product knowledge base for clients and internal teams using Confluence. Communicate and ...

... knowledge base for clients and internal teams using Confluence. • Communicate and train with SMEs on new product functionality to be documented. • Answer questions from internal teams regarding ...

... assistant - Knowledge of office procedures and basic clerical tasks - Familiarity with phone ... written communication skills - Customer service-oriented mindset with a professional demeanor ...

... assistant - Knowledge of office procedures and basic clerical tasks - Familiarity with phone ... written communication skills - Customer service-oriented mindset with a professional demeanor ...

... assistant - Knowledge of office procedures and basic clerical tasks - Familiarity with phone ... written communication skills - Customer service-oriented mindset with a professional demeanor ...

CLASS TITLE : Instructor Assistant CHARACTERISTICS OF THE CLASS : Under supervision, assists ... knowledge of Chicago Public Schools rules and regulations. Ability to follow and confer written and ...

... written by the Registered Nurse. GIBSON AREA HOSPITAL & HEALTH SERVICES MISSION STATEMENT To ... Demonstrates sound knowledge base and actions in the care and decision making for designated ...

CNA - Float Pool

Gibson City, IL · On-site

$15 - $25/hr

... written by the Registered Nurse. GIBSON AREA HOSPITAL & HEALTH SERVICES MISSION STATEMENT To ... Seeks validation of knowledge base and skill level and assertively seeks guidance in areas of ...

CLASS TITLE : Instructor Assistant CHARACTERISTICS OF THE CLASS : Under supervision, assists ... knowledge of Chicago Public Schools rules and regulations. Ability to follow and confer written and ...

CLASS TITLE : Instructor Assistant CHARACTERISTICS OF THE CLASS : Under supervision, assists ... knowledge of Chicago Public Schools rules and regulations. Ability to follow and confer written and ...

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Assistant Knowledge Base Writer information

What are the most commonly searched types of Knowledge Base Writer jobs in Illinois? The most popular types of Knowledge Base Writer jobs in Illinois are:
What cities in Illinois are hiring for Assistant Knowledge Base Writer jobs? Cities in Illinois with the most Assistant Knowledge Base Writer job openings:

Full-time

Re-posted 5 days ago


Job description

Job Description

The Technical Writer will be responsible for all technical documentation, including but not limited to configuration guides, release notes, and implementation checklists. Documents that are created must be updated and maintained in a central repository for documents. The Technical Writer will partner with the Training Specialist and other SMEs to ensure the information in the documents is correct for both internal and user groups. The Technical Writer will also be available during US hours to provide assistance with product configuration questions for clients.

Job Functions:
    Create and update technical documentation, including but not limited to configuration guides, release notes, and implementation checklists.
    Maintain a documentation repository for all documents relating to Kensium products (SharePoint).
    Create a product knowledge base for clients and internal teams using Confluence.
    Communicate and train with SMEs on new product functionality to be documented.
    Answer questions from internal teams regarding Kensium products and their documentation.
    Respond to documentation requests for new documents to be created.
    Provide support to Kensium clients during US hours with questions about Kensium products

Education/Experience:
    B.A. in English, Creative Writing, Computer Science, or related field
    2-5+ years working as a Technical Writer, preferably in the IT/Software industry
    1-3+ years providing technical support in the IT/Software industry
    Experience with eCommerce Platforms (Magento, BigCommerce, Shopify) and/or Acumatica ERP Preferred.

Qualifications

Knowledge/Skills:
    Ability to manage multiple projects at once
    Quickly be able to grasp complex technical topics and present them in a manageable, user friendly way.
    Strong proofreading, editing, and revising skills
    MS Office 365 (Sharepoint, Outlook, Teams, Word, Excel)
    Jira Confluence Experience Required
    Adobe Creative Suite experience is a plus!
    Flexibility with hours

Additional Information

Hybrid work environment. The new hire will be expected to work onsite a couple of days a week in downtown Chicago.Â