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Assistant Keno Jobs (NOW HIRING)

Carson Nugget

Guest Service Manager

Carson City, NV · On-site

... order to assist guests, advertise marketing campaigns and encourage guest attendance and ... poker, cage, keno, bingo, food and beverage. Must be at least 21 years of age at the time of ...

Sandia Resort and Casino

FINANCIAL ANALYST

Albuquerque, NM · On-site

$93.31K - $130.64K/yr

... to assist in making and monitoring business decisions. The Financial Analyst assists the finance ... Reviews and reports on Bingo, Keno, and Table Games variances in accordance with NIGC standards.

Avi Resort & Casino

General Manager

Laughlin, NV

Three (3) years of progressive hotel and casino operations experience required as an Assistant ... tables, bingo, keno, poker, hotel, food and beverage, hospitality, facilities repairs and ...

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Assistant Keno information

What are the key skills and qualifications needed to thrive as an Assistant Keno, and why are they important?

To thrive as an Assistant Keno, you need strong numeracy, attention to detail, and customer service skills, generally supported by a high school diploma or equivalent. Familiarity with keno gaming systems, point-of-sale software, and cash handling procedures is commonly required. Excellent communication, patience, and problem-solving abilities help you engage with patrons and resolve any issues efficiently. These skills and qualities ensure accurate game operations, positive guest experiences, and compliance with gaming regulations.

What are some common challenges faced by Assistant Keno staff, and how can they be managed effectively?

Assistant Keno staff often juggle multiple tasks in a fast-paced casino environment, such as assisting players with ticket purchases, explaining Keno rules, and ensuring accurate payouts. A major challenge is maintaining focus and attention to detail during busy periods to prevent errors. Effective communication skills and a strong grasp of Keno procedures help minimize mistakes and improve customer satisfaction. Working closely with team members and supervisors can also help manage workload and resolve any issues that arise quickly.

What does an Assistant Keno do?

An Assistant Keno is responsible for helping manage Keno games in a casino or gaming establishment. Their duties often include selling Keno tickets, explaining game rules to players, verifying winning tickets, and assisting with payouts. They also help maintain accurate records of sales and winnings, and provide customer service to ensure a positive gaming experience. Assistant Keno staff work closely with supervisors and other casino employees to ensure the smooth operation of Keno games.

What is the difference between Assistant Keno vs Keno Dealer?

AspectAssistant KenoKeno Dealer
CredentialsBasic gaming knowledge, sometimes certificationGaming license, certification, experience
Work EnvironmentCasino floors, gaming hallsCasino tables, gaming areas
Employer & IndustryCasinos, gaming establishmentsCasinos, gaming venues

Assistant Keno typically involves supporting Keno operations, such as customer service and game assistance, often requiring basic gaming knowledge. Keno Dealers are responsible for managing the game, handling bets, and ensuring fair play, usually needing specific certifications and experience. While both roles work in casinos and gaming environments, Keno Dealers have more direct interaction with game management and customer transactions, making their responsibilities more specialized.

More about Assistant Keno jobs
What cities are hiring for Assistant Keno jobs? Cities with the most Assistant Keno job openings:
What are the most commonly searched types of Keno jobs? The most popular types of Keno jobs are:
What states have the most Assistant Keno jobs? States with the most job openings for Assistant Keno jobs include:
What job categories do people searching Assistant Keno jobs look for? The top searched job categories for Assistant Keno jobs are:
Assistant Keno jobs near you
Infographic showing various Assistant Keno job openings in the United States as of May 2026, with employment types broken down into 2% As Needed, 73% Full Time, 24% Part Time, and 1% Temporary. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.
Surveillance Supervisor $24.00

Surveillance Supervisor $24.00

Full House Resorts

Incline Village, NV • On-site

Full-time

Posted 2 days ago

Full House Resorts rating

6.8

Company rating: 6.8 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

71st of 133 rated casinos

Job description

Observe all Casino operations to ensure Guest Safety, and to detect errors, irregularities and compliance to established policies and procedures. Uses specialized equipment in the verification of possible abnormalities or suspicious behavior. Maintain a written account of activity performed and detected. Note areas for improvements and suggest corrective action to the Surveillance Director or Designee to prevent further irregularities. Perform such related duties as required or requested.
  • Ensure all Company property is observed to provide for optimum Guest and Team Member Safety and assistance while providing Company asset protection.
  • Ensure immediate action is taken on any situation which might be life threatening, illegal, or otherwise extraordinary.
  • Provide effective and professional interface with all public service officials and representatives from other gaming establishments.
  • Constantly monitor all areas within camera view.
  • Proactively keep known cheats off of property.
  • Ensure that all gaming regulations and procedures are being adhered to.
  • Maintain familiarity with procedures of other departments in the handling of Company assets and property.
  • Provide immediate notification of the appropriate department heads and civilian authorities upon detection of illegal activities.
  • Maintain a thorough understanding and working knowledge of Company emergency action procedures.
  • Effectively and professionally follow up actions and activities with reports as necessary.
  • Complete all reports in a timely, accurate and truthful manner.
  • Keep the Surveillance Director or Designee and other appropriate personnel informed of all pertinent information regarding Surveillance activities and any irregularities.
  • Oversee and, at times, verify large payouts by the Casino (i.e. Jackpots and Keno Hits).
  • Observe, detect, and report cheating activity.
  • Operate video equipment
  • Assist in completing a daily consolidated report on activities observed or reported.
  • Assist in the training of new Surveillance Team Members.
  • Testify in court as required.
  • Supervise and on duty Surveillance Team Members.
  • Perform other duties as requested or assigned.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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