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Why Harrah's & Tropicana Laughlin Are the Employer of Choice

At Harrah's & Tropicana Laughlin, our Casino Operations team delivers exciting gaming experiences while providing exceptional guest service. When you join us, you become part of a company that values teamwork, engagement, and Caesars Entertainment's signature Family Style Service.

What Sets Us Apart

Earn Your Bachelor's Degree for FREE through Caesars Entertainment and our university partners
Student Loan Debt Assistance to help lighten your financial load
A People First Culture where every team member is valued
Affordable Medical, Dental & Vision Plans with flexible options
401(k) with Company Match to support your long term financial goals
Caesars Entertainment's Signature Family Style Service that makes our workplace feel like home
Paid Time Off so you can recharge
Exclusive Discounts on hotel stays, dining, entertainment, retail, and more

Keno Writer - Harrah's Laughlin

Job Summary

The Keno Writer plays a key role in casino operations by facilitating keno gameplay and delivering outstanding guest service. This position is responsible for processing wagers, assisting players, and supporting smooth game operations while ensuring compliance with all gaming regulations and Caesars Entertainment's Family Style Service standards.
 

Strong math skills and proven ability to handle cash accurately
Excellent customer service and communication skills
Ability to work in a fast paced, high volume environment
Familiarity with gaming regulations, including Title 31, preferred
High school diploma or equivalent required
Nevada Gaming License required

Physical & Mental Demands

Ability to stand and walk for extended periods throughout the shift
Ability to work in a casino environment with exposure to noise and smoke
Ability to communicate clearly and effectively with guests and team members
Ability to perform repetitive tasks with attention to detail and accuracy
Ability to work flexible schedules, including nights, weekends, and holidays
Ability to understand, read, write, and speak English

Be Part of Something Legendary

If you're ready to bring your customer service skills, attention to detail, and energy to a dynamic casino environment, we'd be proud to welcome you to the Caesars Entertainment family.

Accept and process keno wagers from guests, issuing duplicate tickets and maintaining accurate records for tracking purposes
Provide exceptional customer service by assisting players with placing bets, explaining rules, and enhancing the overall gaming experience
Collect cash for wagers, pay out winnings, and maintain accurate cash handling procedures at all times
Operate keno equipment, announce winning numbers, and ensure all games are conducted in compliance with regulatory requirements
Transport tickets between guests and writers in a timely and efficient manner within the casino environment
Pay out smaller winnings directly to guests when applicable
Maintain a clean, organized, and professional work environment
Follow all company policies, procedures, and gaming regulations, including Title 31 compliance
Collaborate with team members to ensure seamless casino operations and guest satisfaction