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Assistant Keno Jobs (NOW HIRING)

Brickstone Brewhouse and Tavern

Hostess

Raynham, MA · On-site

Keno Operations: * Assist guests with Keno-related inquiries, such as how to play or submitting tickets. * Ensure Keno supplies (e.g., game slips, pencils) are stocked and accessible. * Monitor the ...

Kenos Restaurant

Kitchen Manager

Anaheim, CA · On-site

$70.30K/yr

Vision insurance About Keno's Restaurant Keno's is a long-standing, full-service restaurant known ... Communicate prep levels, specials, shortages, and service issues clearly with staff. * Assist with ...

Brickstone Brewhouse Tavern

Hostess

Raynham, MA · On-site

$15 - $17/hr

Keno Operations: * Assist guests with Keno-related inquiries, such as how to play or submitting tickets. * Ensure Keno supplies (e.g., game slips, pencils) are stocked and accessible. * Monitor the ...

Snap-on Inc

Sr. Internal Auditor

Kenosha, WI

$82.50K - $102.50K/yr

Perform all work in accordance with professional standards * Assist with the design and development ... KENO Employment Type: FULL_TIME

Carson Nugget

Guest Service Manager

Carson City, NV · On-site

... order to assist guests, advertise marketing campaigns and encourage guest attendance and ... poker, cage, keno, bingo, food and beverage. Must be at least 21 years of age at the time of ...

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Assistant Keno information

What are the key skills and qualifications needed to thrive as an Assistant Keno, and why are they important?

To thrive as an Assistant Keno, you need strong numeracy, attention to detail, and customer service skills, generally supported by a high school diploma or equivalent. Familiarity with keno gaming systems, point-of-sale software, and cash handling procedures is commonly required. Excellent communication, patience, and problem-solving abilities help you engage with patrons and resolve any issues efficiently. These skills and qualities ensure accurate game operations, positive guest experiences, and compliance with gaming regulations.

What are some common challenges faced by Assistant Keno staff, and how can they be managed effectively?

Assistant Keno staff often juggle multiple tasks in a fast-paced casino environment, such as assisting players with ticket purchases, explaining Keno rules, and ensuring accurate payouts. A major challenge is maintaining focus and attention to detail during busy periods to prevent errors. Effective communication skills and a strong grasp of Keno procedures help minimize mistakes and improve customer satisfaction. Working closely with team members and supervisors can also help manage workload and resolve any issues that arise quickly.

What does an Assistant Keno do?

An Assistant Keno is responsible for helping manage Keno games in a casino or gaming establishment. Their duties often include selling Keno tickets, explaining game rules to players, verifying winning tickets, and assisting with payouts. They also help maintain accurate records of sales and winnings, and provide customer service to ensure a positive gaming experience. Assistant Keno staff work closely with supervisors and other casino employees to ensure the smooth operation of Keno games.

What is the difference between Assistant Keno vs Keno Dealer?

AspectAssistant KenoKeno Dealer
CredentialsBasic gaming knowledge, sometimes certificationGaming license, certification, experience
Work EnvironmentCasino floors, gaming hallsCasino tables, gaming areas
Employer & IndustryCasinos, gaming establishmentsCasinos, gaming venues

Assistant Keno typically involves supporting Keno operations, such as customer service and game assistance, often requiring basic gaming knowledge. Keno Dealers are responsible for managing the game, handling bets, and ensuring fair play, usually needing specific certifications and experience. While both roles work in casinos and gaming environments, Keno Dealers have more direct interaction with game management and customer transactions, making their responsibilities more specialized.

More about Assistant Keno jobs
What cities are hiring for Assistant Keno jobs? Cities with the most Assistant Keno job openings:
What are the most commonly searched types of Keno jobs? The most popular types of Keno jobs are:
What states have the most Assistant Keno jobs? States with the most job openings for Assistant Keno jobs include:
What job categories do people searching Assistant Keno jobs look for? The top searched job categories for Assistant Keno jobs are:
Assistant Keno jobs near you
Infographic showing various Assistant Keno job openings in the United States as of May 2026, with employment types broken down into 2% As Needed, 73% Full Time, 24% Part Time, and 1% Temporary. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.
Keno/Sportsbook Runner-Writer

Keno/Sportsbook Runner-Writer

Nisqually Red Wind Casino

Olympia, WA • On-site

$18.18/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 9 days ago

Job description

Description:

Benefits of Working at Nisqually Red Wind Casino Include:

  • FREE Medical/Dental/Vision (Spouse and dependent coverage is also available at low rates and reasonable deductibles)
  • FREE Short-Term Disability, Life and Accident Insurance
  • FREE Meal during shift
  • FREE gaming license renewals
  • FREE uniform dry cleaning services
  • $1 per hour shift differential
  • Paid Time Off & Paid Holidays
  • Floating holidays
  • 401(K) Retirement Program (match up to 4%)
  • Health & Wellbeing Reimbursement
  • Team Member Assistance Program (The Team Member Assistance Program (EAP) provides our team members and their eligible dependents with confidential access to short-term, professional counseling and legal services at no additional cost.)
  • Team Member Awards and Incentives (perfect attendance awards and yearly service awards)
  • Flex spending and Dependent care spending
  • Career advancement opportunities
  • Periodic Team Member contests and giveaways
  • Team Member dining and gift shop discounts

POSITION OBJECTIVE: Provide exceptional service and value to our guests.


Our Mission: To enhance continued economic viability and quality of life for the Nisqually Indian Tribe, our Team Members, and the neighboring communities.

Our Vision: Creating incredible experiences.

Our Core Values: Integrity, Communication, Accountability, Respect, Teamwork


JOB SUMMARY: Process Keno and Sportsbook tickets for guests and assist in the understanding of how to play. Process Keno/Sportsbook tickets through a computerized system, call Keno games, mark numbers called and verify draw results. Assisting guests with understanding sports betting terminology and betting options.

Requirements:

QUALIFICATIONS


Required skills and knowledge:

  • Complete Title 31 requirements
  • Basic math skills
  • Pass NRWC pre-employment testing
  • Must be able to obtain a Food Handlers Permit
  • Ability to work all shifts including weekends and holidays
  • Ability to obtain a Class III Gaming License

Preferred skills and knowledge:

  • Previous cash handling experience
  • Previous front-line guest service experience

PHYSICAL REQUIREMENTS:

  • Ability to bend, reach, push, pull, squat and lift up to 40 pounds
  • Ability to stand and/or move around continuously during the assigned shift
  • Manual and finger dexterity
  • Ability to tolerate a noisy, smoke-filled environment

ESSENTIAL FUNCTIONS OF THE JOB:

  • Knowledge of departmental Guest Service Standards
  • Knowledge of casino promotions
  • Start Keno games, keep existing games intact and collect house revenues
  • Understand, support and explain all Keno and Sportsbook content, promotions, betting events, and betting odds as expected
  • Perform both Keno and Sportsbook runner and writer duties
  • Introduce the oncoming runner to guests on the gaming floor
  • Follow all Keno and Sportsbook rules in accordance with established Casino policies and procedures
  • Operate wagering terminal and perform machine maintenance, including but not limited to loading new paper/tickets and keeping the area free of all debris
  • Explains the rules and variations of betting at players request, answers players questions and assists them with the game/race in order to provide adequate customer service and promote betting activity
  • Pays all winning bets according to proper odds, to ensure that winning players receive accurate payments
  • Manage and maintain Keno/Sportsbook cash banks
  • Ensure guests are utilizing the Reward Club card and ask for coupons
  • Notify supervisor of any irregularities in guest play or transactions
  • Perform other duties as assigned


NATIVE AMERICAN HIRING PREFERENCE

Rev: 4/28/2023

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