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Assistant International Reservations Agent Jobs (NOW HIRING)

Chetola Resort

Reservations Agent

Blowing Rock, NC · On-site

$14 - $17.50/hr

The Reservations Agent plays a critical role in shaping the guest experience from the very first ... Monitor group blocks, special promotions, and packages as assigned * Assist with reporting, daily ...

HJB Travels

Travel Reservations Agent

$16.50 - $20.50/hr

Travel Reservations Agent Bend, Oregon, United States About the Job Travel Reservations Agent We ... In this remote role, you will assist clients with planning and booking travel arrangements ...

HJB Travels

Travel Reservations Agent

$16.50 - $20.50/hr

Travel Reservations Agent Miami, Florida, United States About the Job Travel Reservations Agent We ... In this remote role, you will assist clients with planning and booking travel arrangements ...

Highgate Hotels

Reservations Agent

Denver, CO

$16.50 - $20.50/hr

Be able to perform all duties of a Front Desk Agent and assist at front desk as needed. * Communicate availability to wholesalers. * Call for occupancy at area hotels. * File reservations and group ...

HJB Travels

Travel Reservations Agent

$16.50 - $20.50/hr

Travel Reservations Agent Kansas City, Missouri, United States About the Job Travel Reservations ... In this remote role, you will assist clients with planning and booking travel arrangements ...

THE ESTATE YOUNTVILLE

Reservations Agent

Yountville, CA · On-site

$18.25 - $22.75/hr

RESERVATIONS AGENT Yountville, CA Laying in the heart of Napa Valley, The Estate Yountville ... Be able to perform all duties of Guest Services Agent and assist as needed at front desk. REQUIRED ...

Appellation Healdsburg

Reservations Agent

Healdsburg, CA · On-site

$21/hr

The Reservations Agent at Appellation Healdsburg serves as the voice of our property, creating the ... Perform other general tasks as directed by the Hotel Assistant Manager, Front Office Manager ...

Four Seasons Hotels Limited

Reservations Agent

Chicago, IL · On-site

$16.50 - $20.50/hr

The Reservations & Communications Agent is an essential member of the reservations dedicated to ... Ability to identify when unable to assist guest and communicate with management in a timely manner ...

Highgate Hotels

Reservations Agent

Fort Worth, TX

$15.25 - $19.25/hr

Be able to perform all duties of a Front Desk Agent and assist at front desk as needed. * Communicate availability to wholesalers. * Call for occupancy at area hotels. * File reservations and group ...

Highgate Hotels

Reservations Agent

Key West, FL · On-site

$15.75 - $19.75/hr

Be able to perform all duties of Guest Services Agent and assist at front desk as needed. * Communicate availability to wholesalers. * Call for occupancy at area hotels. * File reservations and group ...

The Brown Palace Hotel & Spa

Reservations Agent

Denver, CO · On-site

$16.50 - $20.50/hr

Be able to perform all duties of a Front Desk Agent and assist at front desk as needed. * Communicate availability to wholesalers. * Call for occupancy at area hotels. * File reservations and group ...

Four Seasons Hotels Limited

Reservations Agent

Chicago, IL · On-site

$16.50 - $20.50/hr

The Reservations & Communications Agent is an essential member of the reservations dedicated to ... Ability to identify when unable to assist guest and communicate with management in a timely manner ...

HYATT Hotels

Reservations Agent

Park City, UT · On-site

$16.75 - $21/hr

... Salt Lake City International Airport. The Grand Hyatt Deer Valley Hotel is part of a new ... reservations. - Assist in group detailing, including billing, to ensure the guest and client ...

Hyatt Hotels Corporation

Reservations Agent

Park City, UT · On-site

$16.75 - $21/hr

... Salt Lake City International Airport. The Grand Hyatt Deer Valley Hotel is part of a new ... reservations. - Assist in group detailing, including billing, to ensure the guest and client ...

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Assistant International Reservations Agent information

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How much do assistant international reservations agent jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for assistant international reservations agent in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Assistant International Reservations Agent vs International Reservations Agent?

AspectAssistant International Reservations AgentInternational Reservations Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; industry-specific training
Work EnvironmentSupport team, travel agencies, or airline officesCustomer service centers, airline or hotel reservations departments
Job ResponsibilitiesAssist with reservations, handle customer inquiries, support senior agentsProcess reservations, manage booking systems, provide travel info

The Assistant International Reservations Agent typically supports senior agents by handling basic reservations and customer inquiries, while the International Reservations Agent manages bookings directly with clients. Both roles require similar credentials and work in customer service environments within the travel and hospitality industry, but the assistant position often involves more support tasks.

What cities are hiring for Assistant International Reservations Agent jobs? Cities with the most Assistant International Reservations Agent job openings:
What are the most commonly searched types of International Reservations Agent jobs? The most popular types of International Reservations Agent jobs are:
What states have the most Assistant International Reservations Agent jobs? States with the most job openings for Assistant International Reservations Agent jobs include:
Assistant International Reservations Agent jobs near you

Reservations Agent

Chetola Resort

Blowing Rock, NC • On-site

$14 - $17.50/hr

Full-time

Medical, Dental, Vision, PTO

Re-posted 26 days ago

Job description

Job Type
Full-time
Description
ABOUT CHETOLA RESORT
For over 175 years, Chetola Resort has offered guests a timeless mountain escape in the heart of the Blue Ridge Mountains. Serving as the gateway to beautiful Blowing Rock, North Carolina, Chetola is a luxury haven where adventure meets tranquility-blending refined hospitality with immersive outdoor experiences, from Orvis®-endorsed fly fishing to award-winning dining, spa indulgence, and family-friendly recreation. Under new ownership, we are embracing an exciting new chapter rooted in thoughtful renewal, authentic elegance, and exceptional guest service. Blowing Rock boasts many of the most luxurious residences in all of the Carolinas, with an affluent clientele in a year-round destination.
THE ROLE
Chetola Resort is seeking a personable, detail-oriented, and service-driven Reservations Agent to join our Front Office & Guest Services team. This role serves as a key point of contact for guests before, during, and sometimes after their stay-supporting both reservations and in-house guest needs by phone and email.
The Reservations Agent plays a critical role in shaping the guest experience from the very first interaction, while also supporting guests during their stay by answering calls, assisting with requests, and coordinating service across departments. This role requires strong computer skills and comfort working across multiple systems, including the property management system (PMS) and telephone/PBX systems, to ensure accuracy, efficiency, and a seamless guest experience.
We are hiring for full-time positions (30+ hours per week). This position is scheduled to work Friday through Sunday and is ideal for someone who enjoys being part of the resort's busiest and most guest-facing days. Weekend availability is required, and holiday availability is preferred.
WHAT YOU'LL DO
Reservations, Phones & Guest Experience
  • Answer incoming reservation and guest service calls promptly, professionally, and with a warm, welcoming tone using the resort's PBX/telephone system
  • Assist guests with booking, modifying, and canceling reservations while ensuring accuracy and attention to detail in the property management system (PMS)
  • Serve as a resource for in-house guests by phone, helping with questions, requests, directions, and service coordination
  • Actively listen to guest needs and recommend appropriate room types, packages, dining, and resort experiences
  • Apply Forbes-style service standards by personalizing interactions, anticipating guest needs, and creating confidence in every interaction
  • Clearly communicate rates, policies, packages, and resort amenities
  • Upsell room categories, experiences, and packages when appropriate to maximize revenue and guest satisfaction
  • Confirm, update, and document all reservations and guest requests accurately across systems
  • Create a seamless experience between pre-arrival planning and in-stay service

Administrative & Coordination Responsibilities
  • Maintain accurate records of availability, rates, special requests, and guest preferences within the PMS
  • Coordinate closely with Front Desk, Housekeeping, Maintenance, Activities, and Food & Beverage to ensure guest needs are met
  • Process payments, deposits, and reservation guarantees according to policy
  • Monitor group blocks, special promotions, and packages as assigned
  • Assist with reporting, daily pickup, and occupancy tracking as needed
  • Support front office operations during high-volume periods or peak arrival/departure times when required

Requirements
ATTENTION TO DETAIL IN ACTION
At Chetola, exceptional stays begin long before a guest arrives. As a Reservations Agent, your attention to detail ensures every stay is set up for success:
  • Reservation accuracy: Guest names, dates, room types, rates, and special requests entered correctly every time
  • Preference tracking: Notes on guest preferences, celebrations, accessibility needs, and special occasions documented and communicated
  • Rate integrity: Correct packages, promotions, and discounts applied consistently and in accordance with resort guidelines
  • Arrival readiness: Special requests, room notes, and VIP details communicated to Front Desk and Operations prior to arrival
  • Call handling precision: Messages, requests, and follow-ups recorded clearly and routed to the right team without delay
  • System accuracy: PMS and PBX entries kept clean, current, and error-free to support smooth operations across departments

ABOUT YOU
  • You genuinely enjoy helping guests plan trips and supporting them during their stay
  • You take pride in being a calm, confident, and helpful voice on the phone
  • You are organized, detail-oriented, and strong at follow-through
  • You communicate clearly, warmly, and professionally
  • You are comfortable handling multiple calls and requests while maintaining composure and service quality
  • You are motivated by delivering thoughtful, anticipatory service and creating memorable guest experiences

REQUIREMENTS
  • Availability to work Friday through Sunday is required
  • Prior experience in hospitality, reservations, guest services, or customer service preferred, but not required
  • Strong computer skills and ability to learn and use multiple systems, including a hotel property management system (PMS) and PBX/telephone system
  • Strong verbal communication skills and professional phone presence
  • Basic math skills and high attention to detail
  • Ability to multitask, stay organized, and remain calm in a fast-paced environment
  • Ability to sit or stand for extended periods and occasionally lift up to 25 lbs
  • On-site role; reliable transportation required

WHY CHETOLA
  • One of the largest private employers in the county with a dynamic work environment and strong potential for career growth
  • Join a dedicated and growing team shaping the next era of a beloved luxury mountain resort
  • Contribute meaningfully to a culture rooted in connection, craftsmanship, and care
  • Competitive hourly pay
  • Comprehensive benefits offered to full-time eligible employees, including health, dental, vision, PTO, and on-property perks
Chetola Resort is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.

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