... assist in appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems. Ensure that all items listed on the Customer Service Store Visit Audit and Loss ...
... assist in appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems. Ensure that all items listed on the Customer Service Store Visit Audit and Loss ...
... assist in appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems. Ensure that all items listed on the Customer Service Store Visit Audit and Loss ...
... assist in appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems. Ensure that all items listed on the Customer Service Store Visit Audit and Loss ...
Customer Service Representative
Lorton, VA · On-site
$16.25 - $22/hr
You will be responsible for and or assist with the following: AR/Scheduling/Dispatch/Call Intake ... Provide customer service that is polite, kind, and friendly. Be prepared to assist in providing ...
Quick apply
Customer Service Representative
Lorton, VA · On-site
$16.25 - $22/hr
You will be responsible for and or assist with the following: AR/Scheduling/Dispatch/Call Intake ... Provide customer service that is polite, kind, and friendly. Be prepared to assist in providing ...
Customer Service Representative
$16.25 - $22/hr
You will be responsible for and or assist with the following: AR/Scheduling/Dispatch/Call Intake ... Provide customer service that is polite, kind, and friendly. Be prepared to assist in providing ...
Customer Service Representative
$16.25 - $22/hr
You will be responsible for and or assist with the following: AR/Scheduling/Dispatch/Call Intake ... Provide customer service that is polite, kind, and friendly. Be prepared to assist in providing ...
Customer Service Representative
$16.25 - $22/hr
You will be responsible for and or assist with the following: AR/Scheduling/Dispatch/Call Intake ... Provide customer service that is polite, kind, and friendly. Be prepared to assist in providing ...
Customer Service Representative
$16.25 - $22/hr
You will be responsible for and or assist with the following: AR/Scheduling/Dispatch/Call Intake ... Provide customer service that is polite, kind, and friendly. Be prepared to assist in providing ...
Customer Service Representative
Lorton, VA · On-site
$16.25 - $22/hr
You will be responsible for and or assist with the following: AR/Scheduling/Dispatch/Call Intake ... Provide customer service that is polite, kind, and friendly. Be prepared to assist in providing ...
Customer Service Representative
Lorton, VA · On-site
$16.25 - $22/hr
You will be responsible for and or assist with the following: AR/Scheduling/Dispatch/Call Intake ... Provide customer service that is polite, kind, and friendly. Be prepared to assist in providing ...
Customer Service Representative
$20 - $25/hr
Professionally and promptly assist customers with inquiries, resolving concerns related to budget plans, payment discrepancies, and service agreements. * Conduct credit checks for customers ...
Customer Service Representative
$20 - $25/hr
Professionally and promptly assist customers with inquiries, resolving concerns related to budget plans, payment discrepancies, and service agreements. * Conduct credit checks for customers ...
Customer Service Representative
Richmond, VA · On-site
$20 - $25/hr
Professionally and promptly assist customers with inquiries, resolving concerns related to budget plans, payment discrepancies, and service agreements. * Conduct credit checks for customers ...
Customer Service Representative
Richmond, VA · On-site
$20 - $25/hr
Professionally and promptly assist customers with inquiries, resolving concerns related to budget plans, payment discrepancies, and service agreements. * Conduct credit checks for customers ...
Customer Service Representative
Richmond, VA · On-site
$20 - $25/hr
Professionally and promptly assist customers with inquiries, resolving concerns related to budget plans, payment discrepancies, and service agreements. * Conduct credit checks for customers ...
Customer Service Representative
Richmond, VA · On-site
$20 - $25/hr
Professionally and promptly assist customers with inquiries, resolving concerns related to budget plans, payment discrepancies, and service agreements. * Conduct credit checks for customers ...
Customer Service Representative
$20 - $25/hr
Professionally and promptly assist customers with inquiries, resolving concerns related to budget plans, payment discrepancies, and service agreements. * Conduct credit checks for customers ...
Customer Service Representative
$20 - $25/hr
Professionally and promptly assist customers with inquiries, resolving concerns related to budget plans, payment discrepancies, and service agreements. * Conduct credit checks for customers ...
Customer Service Representative
Woodbridge, VA · Remote
$14/hr
Provide compassionate, professional customer service to policyholders * Assist customers with questions regarding life, cancer, and other insurance policies * Help initiate and navigate sensitive ...
Customer Service Representative
Woodbridge, VA · Remote
$14/hr
Provide compassionate, professional customer service to policyholders * Assist customers with questions regarding life, cancer, and other insurance policies * Help initiate and navigate sensitive ...
Customer Service Representative
Woodbridge, VA · On-site +1
$14/hr
Provide compassionate, professional customer service to policyholders * Assist customers with questions regarding life, cancer, and other insurance policies * Help initiate and navigate sensitive ...
Customer Service Representative
Woodbridge, VA · On-site +1
$14/hr
Provide compassionate, professional customer service to policyholders * Assist customers with questions regarding life, cancer, and other insurance policies * Help initiate and navigate sensitive ...
Customer Service Representative
Yorktown, VA · On-site
$14.25 - $19.25/hr
Customer Service Representatives embody our "team player" values, by providing an outstanding ... A phenomenal teammate, willing to assist your peers * Digital literacy * Time management skills
Customer Service Representative
Yorktown, VA · On-site
$14.25 - $19.25/hr
Customer Service Representatives embody our "team player" values, by providing an outstanding ... A phenomenal teammate, willing to assist your peers * Digital literacy * Time management skills
Employee Assistant Program available 24 hours a day, 7 days a week* * Supplemental Life Insurance ... Strong customer service skills * Ability to communicate effectively * Ability to lift up to 50 ...
Quick apply
Employee Assistant Program available 24 hours a day, 7 days a week* * Supplemental Life Insurance ... Strong customer service skills * Ability to communicate effectively * Ability to lift up to 50 ...
Customer Service Representative
Yorktown, VA · On-site
$17/hr
A phenomenal teammate, willing to assist your peers * Digital literacy * Time management skills ... customer service representatives.
Customer Service Representative
Yorktown, VA · On-site
$17/hr
A phenomenal teammate, willing to assist your peers * Digital literacy * Time management skills ... customer service representatives.
Customer Service Associate
Wallops Island, VA · On-site
$13.50 - $19/hr
Respond promptly to customer inquiries about merchandise and assist with product selection ... Food & Beverage Service * * Prepare all made-to-order food and beverages per recipe or customer ...
Customer Service Associate
Wallops Island, VA · On-site
$13.50 - $19/hr
Respond promptly to customer inquiries about merchandise and assist with product selection ... Food & Beverage Service * * Prepare all made-to-order food and beverages per recipe or customer ...
Customer Service Associate
North Chesterfield, VA · On-site
$15 - $22/hr
Perform courtesy work when needed. * Assist manager in resolving customer complaints. Maintain ... Clean and straighten the coffee service area. Clean and straighten waiting room chairs and tables.
Quick apply
Customer Service Associate
North Chesterfield, VA · On-site
$15 - $22/hr
Perform courtesy work when needed. * Assist manager in resolving customer complaints. Maintain ... Clean and straighten the coffee service area. Clean and straighten waiting room chairs and tables.
Customer Service Associate
Richmond, VA · On-site
$13.50 - $19/hr
Respond promptly to customer inquiries about merchandise and assist with product selection ... Food & Beverage Service * * Prepare all made-to-order food and beverages per recipe or customer ...
Customer Service Associate
Richmond, VA · On-site
$13.50 - $19/hr
Respond promptly to customer inquiries about merchandise and assist with product selection ... Food & Beverage Service * * Prepare all made-to-order food and beverages per recipe or customer ...
Customer Service Associate
Ashburn, VA · On-site
$13.50 - $19/hr
Respond promptly to customer inquiries about merchandise and assist with product selection ... Food & Beverage Service * * Prepare all made-to-order food and beverages per recipe or customer ...
Customer Service Associate
Ashburn, VA · On-site
$13.50 - $19/hr
Respond promptly to customer inquiries about merchandise and assist with product selection ... Food & Beverage Service * * Prepare all made-to-order food and beverages per recipe or customer ...
Customer Service Associate
Richmond, VA · On-site
$15 - $22/hr
Perform courtesy work when needed. * Assist manager in resolving customer complaints. Maintain ... Clean and straighten the coffee service area. Clean and straighten waiting room chairs and tables.
Customer Service Associate
Richmond, VA · On-site
$15 - $22/hr
Perform courtesy work when needed. * Assist manager in resolving customer complaints. Maintain ... Clean and straighten the coffee service area. Clean and straighten waiting room chairs and tables.
Assistant Homebase Customer Service information
What is the difference between Assistant Homebase Customer Service vs Customer Support Specialist?
| Aspect | Assistant Homebase Customer Service | Customer Support Specialist |
|---|---|---|
| Required Credentials | High school diploma or equivalent; basic computer skills | High school diploma; may prefer some customer service or technical training |
| Work Environment | Retail or service industry settings, often in physical locations | Call centers, online support, or office environments |
| Employer & Industry Usage | Used by retail chains, hospitality, and service providers | Used across various industries including tech, retail, and healthcare |
| Common Search & Comparison Intent | Understanding entry-level customer service roles in retail or service sectors | Exploring technical or specialized customer support roles |
The Assistant Homebase Customer Service role typically involves providing basic support in retail or service settings, focusing on customer inquiries and transactions. Customer Support Specialists often handle more technical or complex issues, sometimes requiring additional training. Both roles serve customer needs but differ in scope and environment.
What are the most commonly searched types of Homebase Customer Service jobs in Virginia?
The most popular types of Homebase Customer Service jobs in Virginia are:
Full-time
Re-posted 20 days ago
Harris Teeter rating
6.3
Based on 874 frontline employees who took The Breakroom Quiz
45th of 124 rated grocery stores
Job description
Supervise up to 120 associates in the Customer Service Department [cashiers, baggers, customer service clerks] and accounting office. Is responsible with the overall direction, coordination, and evaluation of these departments. Carry out supervisory responsibilities in accordance with Harris Teeter's policies and standards. Responsibilities will include performing floor monitor duties, interviewing and training associates; planning, assigning, and directing work; assist in appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems. Ensure that all items listed on the Customer Service Store Visit Audit and Loss Prevention Front End Audit are performed. Provide immediate coaching/feedback to associates who are not in compliance with expectations. Perform duties of customer service clerks, accounting office associates, cashiers, and baggers as appropriate.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
SUPERVISORY SKILLS. Commitment to unparalleled customer service; excellent communication and interpersonal skills; willingness and desire to advance stores current position in the community through involvement in local activities; willingness to participate in customer service training and orientation and to work with the team to increase customer satisfaction and sales; flexible enough to manage multiple tasks; work effectively under pressure and with distractions; demonstrate patience when interacting with the Customer Service associates and customers.
EDUCATION AND/OR EXPERIENCE. High school diploma or general education degree (GED); or one to three years related experience and/or training; or equivalent combination of education and experience.
PERSONAL SKILLS. Commitment to unparalleled customer service. Excellent communication and interpersonal skills. Willingness to participate in and successfully complete required training and to work with the team to increase customer satisfaction and sales.
LANGUAGE SKILLS. Ability to read and comprehend simple instructions, short correspondence, and memos [in English]. Ability to write simple correspondence [in English]. Ability to effectively present information in one-on-one and small group situations to customers, vendors, and other associates of the organization who only speak English.
COMPUTER SKILLS. To perform this job successfully, an individual should have knowledge of HT Internet software; E-mail; Inventory software; Spreadsheet software and Word Processing software.
MATHEMATICAL SKILLS. Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.
REASONING ABILITY. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
CERTIFICATES, LICENSES, TRAINING Complete Company's training including but not limited to: new hire orientation, customer service network, safety, customer service clerk technical skills, floor monitor technical skills, and Department manager training.
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk or hear; and taste or smell. The associate is occasionally required to climb or balance and stoop, kneel, or crouch. The associate must regularly lift and/or move up to 25 pounds and reach 6 to 48 inches, and occasionally lift and/or move up to 40 pounds and reach from 6 to 72 inches. Specific vision abilities required by this job include close vision, and depth perception.
WORK ENVIRONMENT. The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is frequently exposed to wet and/or humid
conditions and moving mechanical parts. The associate is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, and extreme cold. The noise level in the work environment is usually moderate.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
SUPERVISORY SKILLS. Commitment to unparalleled customer service; excellent communication and interpersonal skills; willingness and desire to advance stores current position in the community through involvement in local activities; willingness to participate in customer service training and orientation and to work with the team to increase customer satisfaction and sales; flexible enough to manage multiple tasks; work effectively under pressure and with distractions; demonstrate patience when interacting with the Customer Service associates and customers.
EDUCATION AND/OR EXPERIENCE. High school diploma or general education degree (GED); or one to three years related experience and/or training; or equivalent combination of education and experience.
PERSONAL SKILLS. Commitment to unparalleled customer service. Excellent communication and interpersonal skills. Willingness to participate in and successfully complete required training and to work with the team to increase customer satisfaction and sales.
LANGUAGE SKILLS. Ability to read and comprehend simple instructions, short correspondence, and memos [in English]. Ability to write simple correspondence [in English]. Ability to effectively present information in one-on-one and small group situations to customers, vendors, and other associates of the organization who only speak English.
COMPUTER SKILLS. To perform this job successfully, an individual should have knowledge of HT Internet software; E-mail; Inventory software; Spreadsheet software and Word Processing software.
MATHEMATICAL SKILLS. Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.
REASONING ABILITY. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
CERTIFICATES, LICENSES, TRAINING Complete Company's training including but not limited to: new hire orientation, customer service network, safety, customer service clerk technical skills, floor monitor technical skills, and Department manager training.
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk or hear; and taste or smell. The associate is occasionally required to climb or balance and stoop, kneel, or crouch. The associate must regularly lift and/or move up to 25 pounds and reach 6 to 48 inches, and occasionally lift and/or move up to 40 pounds and reach from 6 to 72 inches. Specific vision abilities required by this job include close vision, and depth perception.
WORK ENVIRONMENT. The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is frequently exposed to wet and/or humid
conditions and moving mechanical parts. The associate is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, and extreme cold. The noise level in the work environment is usually moderate.
What Harris Teeter employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Harris Teeter
Sourced by ZipRecruiter
Industry
Retail
Company size
10,000+ Employees
Headquarters location
Matthews, NC, US
Year founded
1936