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Assistant Guide Jobs in Florida (NOW HIRING)

The Tour Guide & Game Day Receptionist serves as a key ambassador for the Miami Marlins, delivering ... Assist with tour check-in, registration, and efficient group flow management. • Represent the ...

A&P Structures Technician - MIA

Miami, FL · On-site

$30 - $38.75/hr

Read, interpret, plan & work from Structural Repair Manuals, engineering drawings, and Service Bulletins. * Assist, guide, train, oversee, and evaluate others. * Attentiveness and knowledge of ...

Game Guide

Orlando, FL · On-site

$13/hr

Game Guides are world-class hospitality experts who are genuinely delighted to anticipate each ... assist guests ● Using HMI (Human-Machine Interface) to operate our games ● Giving a recap of ...

Tap Wall Guide Oak and Stone Tap Wall Guides must have a passion for genuine hospitality and ... The ideal candidate will be outgoing, engaging and motivated to assist guests. The ideal candidate ...

Horseback Trail Guide

Sorrento, FL · On-site

$13.50 - $15.50/hr

Provide preride instructions to visitors, with a serious focus on safety. * Assist visitors on and off horses and adjust tack as necessary. * Guiding from front/rear/side while always maintaining ...

Support staff: assist with set-up, check in, serving alcoholic drinks, seat saving at shows, and clean up. * Maintain professional quality standards. * Perform other duties as assigned. * Provides ...

Reports to the Guide Dog Program Director; may assist in mentoring apprentices, volunteers, or interns as assigned. QUALITIES OF SUCCESS * Demonstrates professionalism, reliability, and ...

Support and assist incoming students and parents throughout all aspects of the enrollment process, including: admissions, financial aid, housing, and enrollment in pursuing first degree and ...

The New Home Guide will meet and greet prospects, manage and source sales traffic, demonstrate homes using the established sales process, assist buyers with home selection and purchase agreements ...

Showing results 21-40

Assistant Guide information

What is an assistant guide?

Assistant guides are individuals who support lead guides in organizing and conducting tours or outdoor activities. They help with group management, safety, logistics, and sharing information with participants. Assistant guides often assist in preparing equipment, ensuring safety protocols are followed, and providing customer service. Their role is vital in enhancing the overall experience for guests and supporting the main guide throughout the activity.

What are the key skills and qualifications needed to thrive as an assistant guide?

To thrive as an Assistant Guide, you generally need knowledge of the local environment, basic first aid certification, and experience in outdoor activities relevant to the tours offered. Familiarity with GPS devices, radio communication tools, and booking or scheduling software is often required. Strong interpersonal skills, clear communication, and problem-solving abilities help in managing groups and ensuring guest safety and satisfaction. These competencies are crucial for providing a safe, informative, and enjoyable experience for clients in diverse and sometimes unpredictable outdoor settings.

What are some typical challenges an assistant guide may face during group excursions, and how can they be managed?

Assistant Guides often encounter challenges such as managing diverse group dynamics, ensuring guest safety, and adapting to changing weather or unexpected situations on excursions. Effective communication, strong situational awareness, and the ability to remain calm under pressure are essential for managing these challenges. Building rapport with guests and maintaining close coordination with the lead guide help ensure a safe and enjoyable experience for everyone. Gaining experience and learning from seasoned guides also prepares Assistant Guides to handle these situations more confidently over time.

What are the most commonly searched types of Guide jobs in Florida?

The most popular types of Guide jobs in Florida are:

What cities in Florida are hiring for Assistant Guide jobs?

Cities in Florida with the most Assistant Guide job openings:

Tour Guide & Game Day Receptionist

AEG

Miami, FL • On-site

Full-time

Re-posted 7 days ago


Job description

Position Summary
Bring the magic of loanDepot park to life! The Tour Guide & Game Day Receptionist serves as a key ambassador for the Miami Marlins, delivering memorable experiences both behind the scenes and on event days. This dual-role position leads engaging stadium tours that highlight the history, architecture, and excitement of one of Miami's premier sports and entertainment venues. On game days and during special events, this role acts as a frontline hospitality representative, welcoming Guests and supporting exceptional service operations. This is a dynamic, guest-facing position ideal for individuals who thrive in fast-paced, high-energy environments.
Essential Functions
Tour Guide Responsibilities

• Lead scheduled public and private tours of loanDepot park, providing engaging, informative, and memorable experiences.
• Deliver both scripted and unscripted commentary tailored to diverse audiences, including tourists, students, fans, corporate groups, and VIPs.
• Ensure Guest safety, comfort, and accessibility throughout the tour experience.
• Maintain knowledge of current and upcoming events to accurately answer Guest questions.
• Assist with tour check-in, registration, and efficient group flow management.
• Represent the Miami Marlins and loanDepot park with professionalism, enthusiasm, and pride at all times.
Game Day & Event Receptionist Responsibilities
• Serve as the first point of contact for Guests, addressing questions, concerns, and complaints with professionalism and care.
• Support the Coordinator of Fan Services, Recovery, and Tours by dispatching service recovery team members and assisting with resolution efforts.
• Help monitor Guest Experience standards to ensure a clean, welcoming, and organized environment.
• Collect Guest feedback and report trends or recurring issues to leadership.
• Assist with monitoring and responding to service-related inboxes during events.
• Support Fan Pack requests and monitor interactions with the Marlins Virtual Assistant.
• Complete administrative tasks and special projects as assigned.
Qualifications & Requirements
• Flexible availability, including weekdays, evenings, weekends, and holidays.
• Comfortable speaking in front of groups and engaging with a wide variety of audiences.
• Strong communication, storytelling, and interpersonal skills.
• Ability to remain professional and composed while working in fast-paced, high-pressure environments.
• Customer service experience preferred; experience in sports, entertainment, or hospitality settings is a plus.
• Ability to walk and stand for extended periods during tours and events.
• Strong organizational skills with the ability to manage multiple tasks simultaneously.
• Proficiency in Microsoft Office preferred.
• Fluency in English required; Spanish or additional language skills are a plus.
• Must be at least 18 years of age.
Education & Experience
• High school diploma or equivalent required; some college coursework or degree preferred.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

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About AEG

Sourced by ZipRecruiter

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Saint Louis, MO, US

Year founded

1992