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Assistant Group Leader Jobs in Santa Rosa, CA (NOW HIRING)

Flynn Group, founded by Greg Flynn started its journey with the acquisition of 8 Applebee's in 1999 ... You will need to be team leader, excellent problem solver, handle stress and rise above. You will ...

Activities Leader

Kenwood, CA ยท On-site

$17.75 - $20.75/hr

Leads a variety of activities: one-to-one and group activities on/off assigned unit(s), outside and ... May assist in monitoring programming in the center, outside, and in the community. * May assist ...

Flynn Group, founded by Greg Flynn started its journey with the acquisition of 8 Applebee's in 1999 ... You will need to be team leader, excellent problem solver, handle stress and rise above. You will ...

Assistant Manager

Petaluma, CA ยท On-site

$60K - $78K/yr

Flynn Group, founded by Greg Flynn started its journey with the acquisition of 8 Applebee's in 1999 ... You will need to be team leader, excellent problem solver, handle stress and rise above. You will ...

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Assistant Group Leader information

See Santa Rosa, CA salary details

$9

$21

$39

How much do assistant group leader jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for assistant group leader in Santa Rosa, CA is $21.15, according to ZipRecruiter salary data. Most workers in this role earn between $16.30 and $25.24 per hour, depending on experience, location, and employer.

What is an assistant group leader?

An Assistant Group Leader is a professional who supports the main group leader or supervisor in organizing, managing, and overseeing the activities of a group. This role is commonly found in educational, recreational, or after-school settings, where the Assistant Group Leader helps plan activities, supervise participants, ensure safety, and foster a positive environment. They may also assist with administrative tasks, communicate with parents or guardians, and provide guidance to group members. The position is ideal for individuals who enjoy working with people, have strong organizational skills, and are capable of working both independently and as part of a team.

What are the key skills and qualifications needed to thrive as an assistant group leader, and why are they important?

To thrive as an Assistant Group Leader, you need experience in group supervision, activity planning, and a background in education or youth development, often supported by a high school diploma or relevant coursework. Familiarity with scheduling software, safety protocols, and basic reporting tools is typically required. Strong communication, problem-solving, and leadership skills help you effectively guide groups and foster a positive environment. These competencies ensure safe, organized, and engaging group experiences that support overall program success.

How does an assistant group leader typically collaborate with the main group leader and other staff members during daily activities?

Assistant Group Leaders work closely with the main Group Leader to plan, organize, and facilitate group activities, often serving as a bridge between the leadership team and group participants. They support the main Group Leader by helping to manage schedules, supervise participants, and ensure a safe, engaging environment. Collaboration with other staff members is key, as Assistant Group Leaders often coordinate logistics, share feedback on group dynamics, and assist with resolving any issues that arise. This teamwork approach helps maintain smooth operations and provides valuable learning opportunities for those aspiring to advance into leadership roles themselves.

What is the difference between Assistant Group Leader vs Team Leader?

AspectAssistant Group LeaderTeam Leader
ResponsibilitiesSupports the Group Leader, assists in managing team tasks, and oversees daily operationsDirectly manages team members, assigns tasks, and ensures project goals are met
Required CredentialsOften requires relevant experience, certifications in leadership or industry-specific skillsSimilar credentials, with emphasis on leadership experience and team management skills
Work EnvironmentTypically in collaborative settings, supporting leadership in organizational or project-based rolesHands-on management in operational or project environments, often in office or field settings

While both roles involve team oversight, the Assistant Group Leader primarily supports the Group Leader and handles delegated tasks, whereas the Team Leader directly manages team members and leads daily operations. The roles often require similar credentials and are used across various industries, with the main difference being the level of direct management responsibility.

What cities near Santa Rosa, CA are hiring for Assistant Group Leader jobs?

Cities near Santa Rosa, CA with the most Assistant Group Leader job openings:

Infographic showing various Assistant Group Leader job openings in Santa Rosa, CA as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, 1% Temporary, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $43,996 per year, or $21.2 per hour.

Reservations Coordinator - FT Santa Rosa, CA

Foley Entertainment Group

Santa Rosa, CA โ€ข On-site

$20/hr

Full-time

Re-posted 23 days ago


Job description

Job Type
Full-time
Description
Position Summary
The Reservations Coordinator plays a critical role in supporting the property's reservations and revenue operations. This hybrid position serves as the on-property liaison and escalation point for reservation-related matters that cannot be resolved directly by the call center while also supporting revenue-generating initiatives and guest communication efforts.
Reservations Coordinators are responsible for managing reservation escalations, handling in-bound sales leads, conducting outbound sales and follow-up calls, managing OTA channels, be-ing the primary point of contact for Travel Advisors, supporting Guest Review Collection responsibilities, and (GRC) coordinating group room blocks. This role requires strong communication skills, attention to detail, sales aptitude, and the ability to collaborate across departments to maximize occupancy and guest satisfaction.
Essential Duties and Responsibilities
Reservation Support & Escalation Management
  • Serve as the primary on-property contact for reservation issues or requests escalated by the reservations call center.
  • Resolve complex reservation inquiries, modifications, special requests, and guest concerns in a timely and professional manner.
  • Maintain strong communication and collaboration with call center representatives to ensure seamless guest service and reservation accuracy.
  • Monitor reservation activity and ensure proper handling of high-priority bookings and VIP guests.

Lead Management & Sales Support
  • Respond promptly to inbound reservation and sales leads generated through phone, email, website inquiries, and other channels.
  • Conduct outbound calls to prospective guests and leads to convert inquiries into bookings.
  • Follow up on abandoned reservations, pending inquiries, and opportunities identified through property systems.
  • Assist in maximizing occupancy and revenue through proactive sales efforts and upselling opportunities.
  • Handle group reservation inquiries for the portfolio of hotels.
  • Handle inquiries regarding existing reservations.

OTA & Distribution Channel Management
  • Monitor OTA reservations for accuracy and resolve discrepancies as needed.
  • Support the leisure sales strategy and Travel Advisor needs. IE the "go to" person for Travel Advisors.
  • Monthly TA commission reconciliation.
  • Coordinate with revenue management and operations teams regarding inventory and channel updates.
  • Respond to online travel agency guest inquiries via extranet portals and email communication.
  • Reconcile OTA reservations to process no shows or late cancellations.

Guest Review Responsibilities
  • Respond professionally to guest feedback and online reviews when assigned.
  • Work collaboratively with operational departments to enhance the overall guest experience.

Group Block Coordination (GRC)
  • Work collaboratively with fellow Reservations Coordinators and hotel leadership to man-age group room blocks across the entire portfolio.
  • Monitor pickup, cut-off dates, rooming lists, and inventory associated with group reservations.
  • Communicate with sales, events, and operations teams to ensure accurate execution of group bookings.
  • Assist with group reservation adjustments, rooming list updates, and special accommodations.

Administrative & Operational Support
  • Maintain accurate reservation records and documentation within property management systems.
  • Prepare reports and communicate reservation trends, lead activity, and booking performance as requested.
  • Ensure compliance with company standards, policies, and brand expectations.
  • Support additional reservations, revenue, and guest service initiatives as needed.

Qualifications
  • Previous experience in hotel reservations, front office, sales, revenue management, or hospitality operations preferred.
  • Strong verbal and written communication skills.
  • Excellent organizational skills and attention to detail.
  • College Degree or equivalent work experience required.
  • Ability to multitask and manage competing priorities in a fast-paced environment.
  • Sales-minded with strong guest service and problem-solving abilities.
  • Experience working with PMS systems, OTAs, and reservation platforms preferred.
  • Proficient in Microsoft Office and general computer systems.

Core Competencies
  • Guest Service Excellence
  • Communication & Relationship Building
  • Sales & Revenue Focus
  • Organization & Time Management
  • Problem Solving & Decision Making
  • Team Collaboration
  • Attention to Detail

Work Environment
This is a hybrid hospitality support role that combines reservations operations, guest communication, sales support, OTA management, and group coordination responsibilities. Reservations Coordinators work closely with hotel operations, sales teams, and revenue management to deliver exceptional guest experiences while maximizing booking opportunities and operational efficiency.
Salary Description
$20.00