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Assistant Front Office Supervisor Jobs (NOW HIRING)

Legacy Ventures LLC

Front Office Supervisor

Tucker, GA

$16 - $18/hr

Front Office Supervisor DoubleTree Atlanta Northlake (LHP DT1) - Tucker, GA 30084 Overview Salary Range $16.00 - $18.00 Hourly Position Type Full Time Category Hospitality - Hotel Description Summary:

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How much do assistant front office supervisor jobs pay per year?

As of Jun 11, 2026, the average yearly pay for assistant front office supervisor in the United States is $56,232.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,000.00 and $65,000.00 per year, depending on experience, location, and employer.

How much is the salary of a front office supervisor?

The salary of a front office supervisor typically ranges from $30,000 to $50,000 per year, depending on experience, location, and the size of the establishment. In some regions, salaries can be higher with additional responsibilities or certifications such as hospitality management training.

What are the key skills and qualifications needed to thrive as an Assistant Front Office Supervisor, and why are they important?

To thrive as an Assistant Front Office Supervisor, you need a solid background in hospitality operations, customer service, and staff supervision, often supported by a diploma or degree in hospitality management. Familiarity with property management systems (PMS) like Opera or Fidelio, and basic knowledge of front desk procedures are typically required. Strong interpersonal skills, problem-solving abilities, and effective communication help you manage guest relations and lead front desk teams smoothly. These capabilities ensure efficient operations, high guest satisfaction, and a well-coordinated front office environment.

What does a front office supervisor do?

A front office supervisor oversees the daily operations of the front desk in a hotel or similar establishment, ensuring guest check-in and check-out processes run smoothly. They manage staff, handle guest inquiries and complaints, and ensure service standards are maintained, often using hotel management software. Strong communication and leadership skills are essential for this role.

How much does a front desk supervisor make at Marriott?

A front desk supervisor at Marriott typically earns between $30,000 and $45,000 annually, depending on location and experience. The role involves overseeing front desk operations, managing staff, and ensuring guest satisfaction.

What are some common challenges faced by an Assistant Front Office Supervisor, and how can they be effectively managed?

Assistant Front Office Supervisors often encounter challenges such as managing high guest expectations during peak hours, resolving conflicts within the front desk team, and ensuring seamless communication between departments. To handle these effectively, it's important to develop strong problem-solving skills, maintain a calm and approachable demeanor, and foster a collaborative team environment. Proactively training staff and implementing clear standard operating procedures can also help minimize disruptions and ensure consistent guest satisfaction.

What is afom in a hotel?

In a hotel context, AFOM stands for Assistant Front Office Manager, a supervisory role responsible for overseeing front desk operations, guest services, and staff management. This position requires strong communication skills, knowledge of hotel management systems, and often involves shift scheduling and guest issue resolution.

What are Assistant Front Office Supervisors?

Assistant Front Office Supervisors are hospitality professionals who support the Front Office Manager in overseeing the daily operations of a hotel’s front desk. Their responsibilities include supervising front desk staff, ensuring excellent guest service, handling guest complaints, and assisting with check-in and check-out procedures. They also help in training new employees, maintaining records, and ensuring that all front office activities run smoothly and efficiently. This role requires strong leadership, communication, and problem-solving skills.

What is the difference between Assistant Front Office Supervisor vs Front Desk Supervisor?

AspectAssistant Front Office SupervisorFront Desk Supervisor
CredentialsHigh school diploma or equivalent; hospitality certifications beneficialHigh school diploma or equivalent; hospitality certifications beneficial
Work EnvironmentHotels, resorts, hospitality establishmentsHotels, resorts, hospitality establishments
ResponsibilitiesSupports front desk operations, supervises staff, handles guest issuesOversees front desk staff, manages guest check-in/out, ensures service quality

The Assistant Front Office Supervisor and Front Desk Supervisor roles are closely related, both working in hotel front desk operations. The Assistant supports the supervisor, assisting with staff and guest issues, while the Front Desk Supervisor directly manages daily front desk activities. Both roles require similar credentials and work in similar environments, with the main difference being the level of responsibility and supervision scope.

What cities are hiring for Assistant Front Office Supervisor jobs? Cities with the most Assistant Front Office Supervisor job openings:
What are the most commonly searched types of Front Office Supervisor jobs? The most popular types of Front Office Supervisor jobs are:
What states have the most Assistant Front Office Supervisor jobs? States with the most job openings for Assistant Front Office Supervisor jobs include:
Assistant Front Office Supervisor jobs near you

Front Office Supervisor

Embassy Suites by Hilton St. Augustine

Saint Augustine, FL

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 4 hours ago

Job description

Front Office Supervisor

As the Front Office Supervisor, you will support the daily operations of the front desk, ensuring exceptional service and smooth check-in/check-out experiences. You’ll assist in training and guiding front desk staff, handle guest concerns, and help manage scheduling and shift coverage. Your role is key to maintaining a welcoming and efficient front office environment.

Key Responsibilities
  • You will be the welcoming face of our hotel, ensuring guests have a seamless and enjoyable experience.
  • Your daily tasks will include supervising front desk agents, managing guest reservations, and addressing guest concerns.
  • You will report to the Director of Rooms
  • A career as a front office supervisor can lead to various management positions within the hotel industry, such as front office manager, director of rooms, or even hotel operations manager.
Education & Experience

Hotel experience is always a plus! Applicants should have: 

  • A combination of education and experience
What You’ll Need to Succeed
  • Eligible to work in the United States
  • Ability to read, write, and communicate effectively in English
  • Ability to sit, stand, bend, kneel, and lift as required—with or without reasonable accommodations
  • Availability to work a flexible schedule, including evenings, weekends, and holidays if needed
  • A warm, professional demeanor that reflects HVMG’s Culture of Excellence
Why Our Associates Love HVMG
  • Career growth opportunities across our nationwide portfolio
  • Flexible scheduling 
  • Access up to 40% of your earned wages before payday with PayActive
  • Paid Time Off (PTO) and Paid Holidays
  • Full healthcare benefits: medical, dental, and vision
  • 401(k) with guaranteed 4% match and no vesting period
  • Exclusive hotel and food & beverage discounts
About HVMG

Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field."
We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President.

The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract.

HVMG  is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.