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Assistant Front Office Night Manager Jobs (NOW HIRING)

HM Alpha Hotels & Resorts

Night Manager

Nashville, TN · On-site

$60K/yr

The Night Manager is responsible for overseeing overnight hotel operations, ensuring a seamless ... Supervise, support, and provide guidance to Night Auditors and overnight Front Office team members.

HM Alpha Hotels

Night Manager

Nashville, TN · On-site

$60K/yr

Division Grand Hyatt Nashville Description The Night Manager is responsible for overseeing ... Supervise, support, and provide guidance to Night Auditors and overnight Front Office team members.

Pacific Hospitality Group

Support night audit and daily reconciliation procedures as needed and assist in identifying or ... with the Front Office Manager and People & Culture. * Help reinforce departmental policies ...

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How much do assistant front office night manager jobs pay per year?

As of Sep 10, 2026, the average yearly pay for assistant front office night manager in the United States is $56,232.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,000.00 and $65,000.00 per year, depending on experience, location, and employer.

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Infographic showing various Assistant Front Office Night Manager job openings in the United States as of July 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $56,232 per year, or $27 per hour.

Front Office Night Manager

Washington, DC • On-site

Sonesta International Hotels
Traveler Accommodation • 10K+ employees
Learn more about Sonesta International Hotelsexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago

Key responsibilities

  • Assist with managing the daily operations of the Front Office, Night Audit, and hotel in the evening.

  • Lead and support the Front Office team to ensure guest satisfaction and operational efficiency.

  • Monitor guest feedback, resolve guest concerns, and support guest experience initiatives.

Sonesta International Hotels rating

7.0

Company rating: 7.0 out of 10

Based on 46 frontline employees who took The Breakroom Quiz

Job description

We're People People. Are you?


We're Sonesta International Hotels-the 8th largest hotel company in the U.S. (and growing fast 🚀).


With a dynamic mix of full-service and focused hotels across major cities, our diverse portfolio of owned, managed, and franchised properties means we're everywhere our guests need us to be.

But here's the thing-we're not just in the business of hotels, we're in the business of people. We bring service with passion, loyalty with purpose, and create experiences that genuinely connect-delivering quality, value, and memorable stays across 1,000+ properties in eight countries (and counting).


What this role is all about


Job Description Summary
The Night Manager sets the tone for Sonesta's Culture of Caring. We expect leaders to focus on creating amazing moments for guests and team members and dig deep to find ways to create success for their team. Sonesta managers are guest-focused (both internal and external), achievement-oriented leaders.
The Night Manager assists with managing the daily operations of the Front Office Team, the Night Audit Team and the operations of the hotel in the evening. The role's primary responsibilities are to provide leadership, drive results, promote and implement property-wide strategies that will increase guest satisfaction, reduce employee turnover, maintain revenue and payroll budgets, and meet or exceed productivity goals.

What you'll be doing

FrontOfficeManager

What this role is all about

Are youa peopleperson with a passion for hospitality?Firstimpressions matter - and our Front Office team helps set the tone for every guest stay. As the Front Office Manager,you'lllead the daily operations of the front desk while creating seamless, welcoming, and memorable guest experiences from check-in to check-out.

This role is perfect for someone who thrives in a fast-paced hospitality environment and loves balancing guest service, team leadership, and hotel operations. You'll oversee Front Desk operations, support guest satisfaction, lead and develop teams, and help ensure every guest interaction reflects the warmth and energy of Sonesta's People People culture.

Ifyou'reservice-driven, organized, collaborative, and passionate about hospitality leadership -we'dlove to meet you.

What you'll be doing

  • Lead day-to-day Front Office operations including Front Desk,Bell Services, Valet Services,guestservices, check-in/check-out processes, and lobby experience management.

  • Supervise, train, schedule, coach, and develop Front Desk Agents, Bell/Valet Staff, possibly Concierge Staffand guest service teams to deliver exceptional hospitality experiences.

  • Ensure smooth hotel operations while maintaining high levels of guest satisfaction, service quality, and operational efficiency.

  • Monitor guest feedback, online reviews, service recovery situations, and guest concerns to ensure prompt and professional resolution.

  • Oversee room inventory management, room assignments, reservations coordination, upselling initiatives, and occupancy optimization.

  • Partner closely with Housekeeping, Engineering, Food & Beverage, Revenue Management, and hotel leadership teams to support seamless guest experiences.

  • Support hiring, onboarding, employee engagement, performance management, and ongoing team development initiatives.

  • Monitor departmental productivity, labor management, operational reporting, cash handling, and Front Office financial performance.

  • Ensure compliance with hotel operational standards, safety procedures, brand standards, and guest service expectations.

  • Maintain strong knowledge of PMS systems, reservations systems, hotel procedures, loyalty programs, and hospitality operations.

  • Support VIP arrivals, group business, special requests, and elevated guest experience opportunities.

  • Help create a welcoming, energetic, and guest-focused environment aligned with Sonesta's People People philosophy.

  • Any otherdutiesas assigned

What great looks like

  • Bachelor's degree in Hospitality Management, Business, or related field preferred.

  • 3+ years of Front Office, hotel operations, guest services, or hospitality leadership experience preferred.

  • Previous supervisory or management experience within hotels or hospitality environments preferred.

  • Strong knowledge of Front Desk operations, PMS systems, reservations, room inventory management, and guest service standards.

  • Excellent communication, leadership, conflict resolution, and customer service skills.

  • Ability to multitask and thrive in a fast-paced hospitality environment.

  • Strong organizational, problem-solving, and operational management skills.

  • Experience managing guest recovery situations and creating exceptional guest experiences.

  • A passion for hospitality, leadership, teamwork, guest engagement, and operational excellence.

  • Flexible availability including mornings, evenings, weekends, holidays, and on-call support as needed.


Anticipated Pay Range & Additional Job Information

$68,000.00-$70.000.00 Base pay offered may vary depending on various factors including but not limited to job related knowledge, skills and job specific experience/overall experience.


How we reward you


At Sonesta, we know showing up for our guests starts with showing up for our people. That means supporting your health, your financial future, and everything in between.


Here's a snapshot of what we offer:


  • Medical, Dental & Vision Insurance
  • Health Savings Account (HSA) with Company Match
  • 401(k) Retirement Plan with Company Match
  • Paid Vacation & Sick Time
  • Paid Parental Leave
  • Company-Paid Life Insurance
  • Company-Paid Short-Term & Long-Term Disability
  • Hospital Indemnity, Critical Illness & Accident Insurance
  • Educational Assistance
  • Sonesta Hotel Discounts (yes, you'll want to use these )
  • Additional Perks & Employee Discounts

Our Commitment to You


Sonesta is proud to be an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.


Before You Apply


To be considered, please complete the full application in addition to submitting your resume. Incomplete applications will not be reviewed.


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