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Assistant Front Office Manager Hotel Jobs (NOW HIRING)

Hotel Lincoln

Assistant Front Office Manager

Chicago, IL · On-site

$58K - $60K/yr

Property Description Join the Team at Hotel Lincoln! Perched in the heart of Chicago's lively Old ... In this role, you will assist the Front Office Manager in overseeing the daily operations of the ...

Pacific Hospitality Group

The Assistant Front Office Manager serves as an operational leader for the Front Desk team ... This position works closely with Housekeeping, Engineering, Reservations, and other hotel ...

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Assistant Front Office Manager Hotel information

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$24K

$56.2K

$77K

How much do assistant front office manager hotel jobs pay per year?

As of Sep 11, 2026, the average yearly pay for assistant front office manager hotel in the United States is $56,232.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,000.00 and $65,000.00 per year, depending on experience, location, and employer.

What is the difference between Assistant Front Office Manager Hotel vs Front Desk Supervisor?

AspectAssistant Front Office Manager HotelFront Desk Supervisor
ResponsibilitiesOversees front desk operations, manages staff, handles guest issues, supports managementSupervises front desk staff, ensures smooth check-in/out, handles guest inquiries
Required CredentialsHigh school diploma or equivalent, hospitality experience, leadership skillsHigh school diploma, customer service experience, supervisory skills
Work EnvironmentHotel front office, managerial support roleHotel front desk, operational role
Common UsageUsed by hotels for supervisory roles supporting front office managementUsed for frontline supervisory staff at the front desk

The Assistant Front Office Manager Hotel typically has broader responsibilities, including supporting management and overseeing staff, while the Front Desk Supervisor focuses on supervising front desk operations and guest interactions. Both roles require customer service skills and hospitality experience, but the assistant manager position often involves more leadership and administrative duties.

What cities are hiring for Assistant Front Office Manager Hotel jobs?

Cities with the most Assistant Front Office Manager Hotel job openings:

What are popular job titles related to Assistant Front Office Manager Hotel jobs?

For Assistant Front Office Manager Hotel jobs, the most frequently searched job titles are:

Infographic showing various Assistant Front Office Manager Hotel job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $56,232 per year, or $27 per hour.

Assistant Front Office Manager

New York, NY • On-site

Hyatt Place New York/Chelsea
See more jobs at Hyatt Place New York/Chelseaexternal

$62K - $64K/yr

Full-time

Re-posted 20 days ago

Job description

Description:

The main purpose of the Assistant Front Office Manager in ensuring the smooth operation of the front desk.To be responsible for directing, coordinating, and monitoring the overall Front Office operation as directed by the Front Office Manager.To direct the Front Office operation in the absence of the Front Office Manager.

HOTEL VALUES:

This description of responsibilities is simply intended to provide basic guidance to outline a minimum standard of performance.

While this document describes the general nature and level of work being performed by people assigned to this job, we encourage and expect our team to go above and beyond the minimum standards at all times to show concern and care for the guest, co-workers, and managers. The hotel believes in a culture where team members help each other and work together in an environment where the most important task is providing exceptional service to guests, at all times.

As a result, this is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of people in this job.

  • JOB DUTIES:

    • Assist the Front Office Manager in setting up the Front Office training tools, standards and procedures, and training plans as a guideline for the Front Office Operation.

    • To assist the Front Office Manager in supervising, organizing, directing, and coordinating, the staff and activities of the Front Office.

    • Assist the Front Office Manager to evaluate levels of Guest satisfaction and monitor trends, with a focus on continuous improvement.

    • Ensure regular and VIP Guests are recognized and that the Front Office department operates with a sales attitude and promotes the hotel brand's loyalty scheme

    • Conduct daily inspections and assist in maintaining proper protocols. Ensure that Front Office Agents perform their daily duties according to required standards.

    • Monitor the appearance, standards, and performance of the Front Office Team Members with an emphasis on training and teamwork.

    • Ensure Team Members have current knowledge of hotel products, services, pricing, and policies, as well as knowledge of the local area, and area.

    • Motivate and celebrate Team Member Success.

    • Maintain procedures for security of guests, hotel property, and emergency procedures.

    • Analyze, generate reports and communicate information to employees and appropriate departments.

    • Assist in achieving budgeted revenues and expenses and maximize profitability related to the rooms department. Investigate deviations from budget and take immediate corrective action.

    • Authorize the acceptance of credit cards, cash paid-outs, and refunds based on established procedures.

    • Monitor and control guests credit status to ensure that payment is collectible and received on time. Perform a regular follow-up for pending payments to ensure that they are collected.

    • Have Knowledge of hotel property, amenities, area attractions, and transportation.

    • Fulfill Manager on Duty shifts if required.

    • Provide a professional image at all times through appearance and dress.

  • JOB REQUIREMENTS:

    • Previous experience in a similar position in a hotel or a minimum of 1 year of supervisory experience in a hotel.

    • Scheduling flexibility

    • Strong organizational and communication skills

    • Strong computer skills

    • Excellent interpersonal skills

    • Ability to effectively multi-task and work under pressure

    • Able to effectively resolve conflicts

  • Compensation: $62,400-$64,000

This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.

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