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Assistant Front Office Manager Department: Front Office Reports to: Director of Front Office FLSA ... OEM JOB SUMMARY To assure a courteous and professional service to all hotel guests in all aspects ...

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Assistant Front Office Manager Hotel information

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$24K

$56.2K

$77K

How much do assistant front office manager hotel jobs pay per year?

As of Sep 12, 2026, the average yearly pay for assistant front office manager hotel in the United States is $56,232.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,000.00 and $65,000.00 per year, depending on experience, location, and employer.

What is the difference between Assistant Front Office Manager Hotel vs Front Desk Supervisor?

AspectAssistant Front Office Manager HotelFront Desk Supervisor
ResponsibilitiesOversees front desk operations, manages staff, handles guest issues, supports managementSupervises front desk staff, ensures smooth check-in/out, handles guest inquiries
Required CredentialsHigh school diploma or equivalent, hospitality experience, leadership skillsHigh school diploma, customer service experience, supervisory skills
Work EnvironmentHotel front office, managerial support roleHotel front desk, operational role
Common UsageUsed by hotels for supervisory roles supporting front office managementUsed for frontline supervisory staff at the front desk

The Assistant Front Office Manager Hotel typically has broader responsibilities, including supporting management and overseeing staff, while the Front Desk Supervisor focuses on supervising front desk operations and guest interactions. Both roles require customer service skills and hospitality experience, but the assistant manager position often involves more leadership and administrative duties.

What cities are hiring for Assistant Front Office Manager Hotel jobs?

Cities with the most Assistant Front Office Manager Hotel job openings:

What are popular job titles related to Assistant Front Office Manager Hotel jobs?

For Assistant Front Office Manager Hotel jobs, the most frequently searched job titles are:

Infographic showing various Assistant Front Office Manager Hotel job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $56,232 per year, or $27 per hour.

Assistant Front Office Manager

New York, NY

Hyatt Place New York City / Times Square
See more jobs at Hyatt Place New York City / Times Squareexternal

Full-time

Re-posted 24 days ago

Job description

The Assistant Front Office Manager supervises the front desk operation, including staff training, inter-department communications, and staff accountability. The Assistant Front Office Manager should possess strong communication skills and demonstrate leadership abilities. In addition to assisting in the operation of the Front Office operation and guest services personnel, this position will respond quickly to guest requests and/or complaints in a friendly manner and ensure that appropriate action is taken to guarantee guest satisfaction.

Duties include:

Responsible for ensuring customer satisfaction at the highest level

Act in a professional and responsible manner in front of all guests and associates

Maintain guest room inventory

Perform all tasks of a Front Office Staff as needed to facilitate service

Ensure all operations and cash handling are done per policies and procedures

Maintain excellent communication with the housekeeping and engineering departments

Maintain information on prices, rates, specials, packages, programs, etc, while ensuring all staff are trained in all areas

Analyze, investigate, and resolve guest complaints

Create expectations, lead people, manage processes, and hold people accountable for the agreed-upon activities and timetables

Provide input to the Front Office Manager to ensure proper staffing levels for customer service goals

Qualifications

Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds

1 or more years of front-office leadership experience

Service-oriented style with professional presentation skills

Hotel/Hospitality degree an asset

Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service, and ability to improve the bottom line

Clear, concise written and verbal communication skills in English

Must be proficient in Microsoft Word and Excel

Must have excellent organizational, interpersonal, and administrative skills

The anticipated compensation range for the position for applicants working in NYC is $62,400k- $64,355K annually. The annual salary offered to a successful candidate will depend on several factors, including but not limited to years of experience within the job, years of experience within the required industry, education, etc.

This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.

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