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Assistant Elsevier Jobs (NOW HIRING)

Elsevier

Executive Assistant

Saint Louis, MO

$48K - $81K/yr

At Elsevier, we collaborate with leading academics, researchers, and practitioners across Science ... The Executive Assistant works closely with, and supports the Content Acquisition VPs, Content ...

Elsevier

Executive Assistant

Cambridge, MA

$48K - $81K/yr

At Elsevier, we collaborate with leading academics, researchers, and practitioners across Science ... The Executive Assistant works closely with, and supports the Content Acquisition VPs, Content ...

Elsevier

Executive Assistant

Cambridge, MA · On-site

$48K - $81K/yr

At Elsevier, we collaborate with leading academics, researchers, and practitioners across Science ... The Executive Assistant works closely with, and supports the Content Acquisition VPs, Content ...

Elsevier

Executive Assistant

Philadelphia, PA · On-site

$48K - $81K/yr

At Elsevier, we collaborate with leading academics, researchers, and practitioners across Science ... The Executive Assistant works closely with, and supports the Content Acquisition VPs, Content ...

Elsevier

Executive Assistant

Cambridge, MA · On-site

$48K - $81K/yr

At Elsevier, we collaborate with leading academics, researchers, and practitioners across Science ... The Executive Assistant works closely with, and supports the Content Acquisition VPs, Content ...

UWHealth

Medical Assistant, Urology

Madison, WI

$17.75 - $23/hr

UW Health offers clinical and administrative continuing education opportunities for Medical Assistants including AAMA approved CEUs, Elsevier Skill Packages and free weekend webinar events (twice per ...

UW Health

Medical Assistant, Urology

Madison, WI

$17.75 - $23/hr

UW Health offers clinical and administrative continuing education opportunities for Medical Assistants including AAMA approved CEUs, Elsevier Skill Packages and free weekend webinar events (twice per ...

UW Health

Medical Assistant, Urology

Madison, WI · On-site

$20.92 - $29.30/hr

UW Health offers clinical and administrative continuing education opportunities for Medical Assistants including AAMA approved CEUs, Elsevier Skill Packages and free weekend webinar events (twice per ...

UW Health

Medical Assistant, Urology

Madison, WI · On-site

$18 - $23/hr

UW Health offers clinical and administrative continuing education opportunities for Medical Assistants including AAMA approved CEUs, Elsevier Skill Packages and free weekend webinar events (twice per ...

UW Health

Medical Assistant, Transplant

Madison, WI

$17.75 - $23/hr

UW Health offers clinical and administrative continuing education opportunities for Medical Assistants including AAMA approved CEUs, Elsevier Skill Packages and free weekend webinar events (twice per ...

UW Health

Medical Assistant, Imaging

Madison, WI · On-site

$20.92 - $29.30/hr

UW Health offers clinical and administrative continuing education opportunities for Medical Assistants including AAMA approved CEUs, Elsevier Skill Packages and free weekend webinar events (twice per ...

UW Health

Medical Assistant, Plastic Surgery

Madison, WI · On-site

$20.92 - $29.30/hr

... Elsevier Skill Packages and free weekend webinar events (twice per year). Qualifications * High School Diploma or equivalent and ONE of the following Required * Completion of an accredited medical ...

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Assistant Elsevier information

What is the difference between Assistant Elsevier vs Research Assistant?

AspectAssistant ElsevierResearch Assistant
CredentialsTypically requires a bachelor's degree, knowledge of publishing or scientific researchUsually requires a bachelor's or master's degree in a relevant field
Work EnvironmentOffice setting, supporting publishing or editorial tasksLaboratory, academic, or field research settings
Employer & IndustryElsevier, publishing, scientific, or academic industriesUniversities, research institutes, or laboratories
Common Search & ComparisonOften compared for support roles in publishingCompared for research support roles in academia

The Assistant Elsevier role focuses on supporting publishing and editorial tasks within the scientific publishing industry, often requiring knowledge of scientific content and administrative skills. In contrast, a Research Assistant is primarily involved in conducting or supporting scientific research in academic or laboratory settings. While both roles may require a bachelor's degree, the Assistant Elsevier is more aligned with publishing support, whereas the Research Assistant is research-focused.

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What cities are hiring for Assistant Elsevier jobs? Cities with the most Assistant Elsevier job openings:
What are the most commonly searched types of Elsevier jobs? The most popular types of Elsevier jobs are:
What states have the most Assistant Elsevier jobs? States with the most job openings for Assistant Elsevier jobs include:
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Assistant Elsevier jobs near you
Infographic showing various Assistant Elsevier job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Customer Success Manager, Clinical Solutions

Elsevier

Rex, GA

$59K - $98K/yr

Other

Posted 3 days ago

Job description

Customer Success Manager I (CSM)

Do you enjoy partnering with customers to help them achieve meaningful outcomes from healthcare technology?

Are you motivated by building trusted relationships and improving the customer experience through collaboration and insight?

The Customer Performance Team is part of Elsevier's Clinical Solutions Customer Success organization. We work closely with healthcare organizations to help them maximize the value of our products. Our team focuses on providing expert guidance, tailored support, and a seamless experience to empower customers, drive adoption, and strengthen long-term relationships.

The Customer Success Manager I (CSM) is the primary post-sales contact for assigned customers and supports satisfaction, retention, and growth across Elsevier's Clinical Solutions portfolio. This role focuses on guiding customers after implementation to help them achieve strategic outcomes and long-term value. The position combines healthcare knowledge, SaaS experience, and relationship management to support customers throughout their journey.

Responsibilities
  • Build and maintain strong, trusted relationships with customers to support their long-term success
  • Function as a key post-sales contact, supporting customers through onboarding, adoption, and early growth
  • Collaborate with cross-functional teams to ensure customer needs are communicated and addressed
  • Reinforce product value by aligning solutions with customer goals and sharing relevant outcomes
  • Support account growth by surfacing potential opportunities and contributing to renewal planning
  • Share customer perspectives internally to help inform product and content enhancements
  • Monitor account activity, flag risks or needs, and assist with proactive engagement strategies
  • Contribute to team knowledge-sharing, onboarding efforts, and process improvement initiatives
Requirements
  • Background in Nursing, Health Administration, Informatics, or a related field preferred
  • Experience in a SaaS or healthcare-related environment
  • Understanding of subscription-based business models and the customer lifecycle
  • Experience with customer engagement, adoption strategies, and relationship management
  • Proficiency with CRM systems, Microsoft Office Suite, and customer-facing tools
  • Knowledge of digital health solutions or similar enterprise technologies
  • Ability to interpret data to identify trends and support customer success strategies
  • Strong facilitation, presentation, influencing, organizational, and problem-solving skills

U.S. National Base Pay Range: $59,200 - $98,600. Geographic differentials may apply in some locations to better reflect local market rates.

We are delighted to offer country specific benefits. Click here to access benefits specific to your location.

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