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Assistant Dispatcher Jobs in Tennessee (NOW HIRING)

Guardian Fleet Services

Dispatcher

Knoxville, TN · On-site

Maintain knowledge of service area, traffic patterns, and common locations. * Assist with after-hours or emergency dispatching as needed. * Support office operations with administrative tasks when ...

Guardian Fleet Services

Dispatcher

Knoxville, TN

Maintain knowledge of service area, traffic patterns, and common locations. * Assist with after‑hours or emergency dispatching as needed. * Support office operations with administrative tasks when ...

IMC Companies LLC

Dispatcher

Memphis, TN · On-site

Responsible for the divisional drivers as directed by the Operations Manager * Assist in planning ... Any issues related to dispatch must be communicated timely to the Operations Manager * Any delays ...

Robert Half

Dispatcher

Memphis, TN · On-site

$15.50/hr

In this role, you will help coordinate dispatch activity, maintain critical records, and assist with parking administration while working closely with student workers and department staff. The ...

Capital Waste Services

Dispatcher

Manchester, TN · On-site

Position Summary The Dispatcher plays a critical role in daily operations by coordinating ... Review daily reports and assist with route scheduling and adjustments * Maintain accurate customer ...

Capital Waste Services LLC

Dispatcher

Manchester, TN · On-site

Position Summary The Dispatcher plays a critical role in daily operations by coordinating ... Review daily reports and assist with route scheduling and adjustments * Maintain accurate customer ...

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Be Seen First

Industrial Dispatcher

Knoxville, TN · On-site

$22/hr

The Dispatcher will coordinate daily schedules, routes, assignments, and communications to help ... Work closely with team members to support smooth daily operations. * Assist with administrative and ...

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Assistant Dispatcher information

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$10

$19

$30

How much do assistant dispatcher jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for assistant dispatcher in Tennessee is $19.99, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $21.59 per hour, depending on experience, location, and employer.

What is an assistant dispatcher?

Assistant Dispatchers are professionals who support dispatch operations in fields like transportation, emergency services, or logistics. They help coordinate the movement of vehicles, personnel, or goods, communicate with drivers or field staff, and relay critical information to ensure efficient operations. Their duties often include data entry, scheduling, and responding to routine inquiries, which helps keep the dispatch process organized and running smoothly. Assistant Dispatchers typically work under the supervision of a lead dispatcher and contribute to the overall safety and reliability of the service.

What are the key skills and qualifications needed to thrive as an assistant dispatcher?

To thrive as an Assistant Dispatcher, you need strong organizational abilities, attention to detail, and typically a high school diploma or relevant experience in logistics or transportation. Familiarity with dispatch software, GPS tracking systems, and basic office applications is important for managing schedules and coordinating resources. Excellent communication, problem-solving, and multitasking skills help in handling urgent situations and supporting team efficiency. These skills are crucial for ensuring timely operations, clear coordination, and effective response to changing demands in dispatch environments.

What are some common challenges faced by assistant dispatchers and how can they be effectively managed?

Assistant Dispatchers often face challenges such as managing multiple calls or requests simultaneously, prioritizing urgent tasks, and maintaining clear communication under pressure. Staying organized, using dispatching software efficiently, and staying calm during peak periods are key strategies for success. Collaboration with drivers, dispatchers, and other team members ensures smooth operations, and ongoing training helps Assistant Dispatchers adapt to changing procedures or technology.

What is the difference between Assistant Dispatcher vs Dispatcher?

AspectAssistant DispatcherDispatcher
CredentialsHigh school diploma or equivalent; some roles may require basic certificationsHigh school diploma; additional certifications or licenses may be preferred
Work EnvironmentSupportive role within transportation or logistics teams, often in office settingsPrimary role in coordinating and managing daily dispatch operations, often in control rooms or offices
Employer & Industry UsageUsed in transportation, logistics, delivery services, and emergency servicesCommonly employed in transportation, freight, delivery, and emergency response industries

The Assistant Dispatcher assists with scheduling, communication, and administrative tasks to support the Dispatcher. While both roles require similar credentials and work in related environments, the Assistant Dispatcher typically supports and reports to the Dispatcher, who handles more complex coordination and decision-making responsibilities.

How much do assistant dispatchers make?

Assistant dispatchers typically earn between $30,000 and $45,000 annually, depending on experience, location, and industry. They often work in transportation or logistics environments, using communication tools to coordinate schedules and routes.

Is it hard to get hired as an assistant dispatcher?

Getting hired as an assistant dispatcher typically requires good organizational skills, communication abilities, and sometimes prior experience or relevant certifications. The hiring process can vary depending on the company, but entry-level positions are often accessible to those with a high school diploma or equivalent. Demonstrating reliability and familiarity with dispatching tools can improve chances of employment.

What are the most commonly searched types of Dispatcher jobs in Tennessee?

The most popular types of Dispatcher jobs in Tennessee are:

What are popular job titles related to Assistant Dispatcher jobs in Tennessee?

For Assistant Dispatcher jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Assistant Dispatcher jobs in Tennessee look for?

The top searched job categories for Assistant Dispatcher jobs in Tennessee are:

What cities in Tennessee are hiring for Assistant Dispatcher jobs?

Cities in Tennessee with the most Assistant Dispatcher job openings:

Assistant Dispatcher jobs near you
Infographic showing various Assistant Dispatcher job openings in Tennessee as of August 2026, with employment types broken down into 2% As Needed, 79% Full Time, 16% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $41,589 per year, or $20 per hour.

Service Office Assistant / Dispatcher

Blountville, TN • On-site

Comfort Systems USA

7.4

Company rating: 7.4 out of 10

Based on 75 frontline employees who took The Breakroom Quiz

137th of 282 rated repair and maintenance companies

People enjoy working here

Good employer

Recommended by students

Learn more about Comfort Systems USAexternal

$19 - $24/hr

Full-time

Dental, Vision, Life, Retirement, PTO

Posted 18 days ago

Job description

We are looking for a Dispatcher/Service Office Assistant in Blountville, TN. This is a full-time, on-site position. This role supports the Service Office Manager in managing incoming customer and technician communication, ensuring efficient scheduling and dispatching, and maintaining a positive first impression for all callers and visitors.
Pay: $19 to $24 per hour, depending on experience. Annual profit sharing.
Benefits:
  • Two Blue Cross/Blue Shield Medical Plans (non-tobacco) offered at no premium cost to all employees.
  • Company paid short-term disability and voluntary long-term disability.
  • Full array of other benefits including Vision, Dental and optional insurance coverage.
  • Paid holidays.
  • Begin accruing PTO hours starting Day 1.
  • 401(k) with company matching.
  • Employee Assistance Program.
  • Employee discounts.
  • Company-paid and voluntary life insurance.

Principal Duties and Responsibilities:
  • Receiving and assigning incoming service calls, ensuring proper communication with customers and technicians.
  • Support daily dispatching and scheduling of HVAC technicians matching complexity with technician skills.
  • Coordinate with the Service Office Manager to prepare technician schedules for upcoming workdays.
  • Perform clerical functions, including generating service job numbers and purchase orders.
  • Manage phone communications and appointments.
  • Help resolve customer complaints efficiently and report incidents to management.
  • Collaborate with the fulfillment team to organize departmental resources and achieve goals.
  • Make outbound calls to our customers for feedback regarding their service appointment.
  • Other duties as needed for the smooth operation of our Service Department.

Experience, Training, and/or Certifications:
  • 2 years of dispatching experience.
  • Experience in a construction service environment preferred.

Additional Requirements
  • Maintain a positive, cooperative, and teachable attitude.
  • Self-motivated / self-starter.
  • Excellent communication and customer services skills.
  • Proofreading, grammar, and business writing skills.
  • Ability to handle multiple tasks effectively.
  • Analytical and problem-solving skills.
  • Professional demeanor and positive, caring attitude.
  • Must be able to work independently and without supervision.
  • Able to work at a computer for 8 or more hours per day.
  • Ability to pass a full background check and drug test.

Comfort Systems USA Shoffner is the region's leader in HVACR, Electrical, and Plumbing services. We have a well-established reputation for quality work done by quality people and are one of the top 3 largest mechanical contractors in the nation and the value leader in the market.
Comfort Systems USA Shoffner is an Equal Opportunity and Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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