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Assistant Dispatcher Jobs in Kentucky (NOW HIRING)

Guardian Fleet Services

Dispatcher

Lexington, KY · On-site

Maintain knowledge of service area, traffic patterns, and common locations. * Assist with after-hours or emergency dispatching as needed. * Support office operations with administrative tasks when ...

Guardian Fleet Services

Dispatcher

Lexington, KY · On-site

Maintain knowledge of service area, traffic patterns, and common locations. * Assist with after‑hours or emergency dispatching as needed. * Support office operations with administrative tasks when ...

zTrip KY

Dispatcher

Louisville, KY · On-site

$17/hr

Now Hiring: Dispatcher Keep Transportation Moving with zTrip zTrip is seeking a dependable ... Track daily operational activity and assist with reporting requirements * Monitor service ...

WillScot

Dispatcher

Louisville, KY · On-site

The Dispatcher will own all aspects of the transactional logistics schedule and office ... Communicates with customers to assist in scheduling daily/weekly/month activities * Confirm site ...

WillScot

Dispatcher

Louisville, KY

The Dispatcher will own all aspects of the transactional logistics schedule and office ... Communicates with customers to assist in scheduling daily/weekly/month activities * Confirm site ...

WillScot

Dispatcher

Louisville, KY

The Dispatcher will own all aspects of the transactional logistics schedule and office ... Communicates with customers to assist in scheduling daily/weekly/month activities * Confirm site ...

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Assistant Dispatcher information

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How much do assistant dispatcher jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for assistant dispatcher in Kentucky is $19.13, according to ZipRecruiter salary data. Most workers in this role earn between $14.81 and $20.67 per hour, depending on experience, location, and employer.

What is an assistant dispatcher?

Assistant Dispatchers are professionals who support dispatch operations in fields like transportation, emergency services, or logistics. They help coordinate the movement of vehicles, personnel, or goods, communicate with drivers or field staff, and relay critical information to ensure efficient operations. Their duties often include data entry, scheduling, and responding to routine inquiries, which helps keep the dispatch process organized and running smoothly. Assistant Dispatchers typically work under the supervision of a lead dispatcher and contribute to the overall safety and reliability of the service.

What are the key skills and qualifications needed to thrive as an assistant dispatcher?

To thrive as an Assistant Dispatcher, you need strong organizational abilities, attention to detail, and typically a high school diploma or relevant experience in logistics or transportation. Familiarity with dispatch software, GPS tracking systems, and basic office applications is important for managing schedules and coordinating resources. Excellent communication, problem-solving, and multitasking skills help in handling urgent situations and supporting team efficiency. These skills are crucial for ensuring timely operations, clear coordination, and effective response to changing demands in dispatch environments.

What are some common challenges faced by assistant dispatchers and how can they be effectively managed?

Assistant Dispatchers often face challenges such as managing multiple calls or requests simultaneously, prioritizing urgent tasks, and maintaining clear communication under pressure. Staying organized, using dispatching software efficiently, and staying calm during peak periods are key strategies for success. Collaboration with drivers, dispatchers, and other team members ensures smooth operations, and ongoing training helps Assistant Dispatchers adapt to changing procedures or technology.

What is the difference between Assistant Dispatcher vs Dispatcher?

AspectAssistant DispatcherDispatcher
CredentialsHigh school diploma or equivalent; some roles may require basic certificationsHigh school diploma; additional certifications or licenses may be preferred
Work EnvironmentSupportive role within transportation or logistics teams, often in office settingsPrimary role in coordinating and managing daily dispatch operations, often in control rooms or offices
Employer & Industry UsageUsed in transportation, logistics, delivery services, and emergency servicesCommonly employed in transportation, freight, delivery, and emergency response industries

The Assistant Dispatcher assists with scheduling, communication, and administrative tasks to support the Dispatcher. While both roles require similar credentials and work in related environments, the Assistant Dispatcher typically supports and reports to the Dispatcher, who handles more complex coordination and decision-making responsibilities.

How much do assistant dispatchers make?

Assistant dispatchers typically earn between $30,000 and $45,000 annually, depending on experience, location, and industry. They often work in transportation or logistics environments, using communication tools to coordinate schedules and routes.

Is it hard to get hired as an assistant dispatcher?

Getting hired as an assistant dispatcher typically requires good organizational skills, communication abilities, and sometimes prior experience or relevant certifications. The hiring process can vary depending on the company, but entry-level positions are often accessible to those with a high school diploma or equivalent. Demonstrating reliability and familiarity with dispatching tools can improve chances of employment.

What are the most commonly searched types of Dispatcher jobs in Kentucky?

The most popular types of Dispatcher jobs in Kentucky are:

What are popular job titles related to Assistant Dispatcher jobs in Kentucky?

For Assistant Dispatcher jobs in Kentucky, the most frequently searched job titles are:

What job categories do people searching Assistant Dispatcher jobs in Kentucky look for?

The top searched job categories for Assistant Dispatcher jobs in Kentucky are:

What cities in Kentucky are hiring for Assistant Dispatcher jobs?

Cities in Kentucky with the most Assistant Dispatcher job openings:

Assistant Dispatcher jobs near you
Infographic showing various Assistant Dispatcher job openings in Kentucky as of August 2026, with employment types broken down into 2% As Needed, 74% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $39,798 per year, or $19.1 per hour.

Dispatcher

Guardian Fleet Services

Lexington, KY • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

Guardian Fleet Services rating

6.3

Company rating: 6.3 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

$1,500 Sign on Bonus
What It Means to Be a Dispatcher at Guardian Fleet Services
Being a Dispatcher for Guardian Fleet Services means becoming the central hub of communication, coordination, and support for our entire operation. Dispatchers are the heartbeat of the company-balancing customer needs, driver safety, and operational efficiency with calm, steady leadership. At Guardian Fleet Services, dispatchers don't just send trucks-they keep the mission moving.
Job Summary
The Dispatcher is responsible for coordinating and dispatching light, medium, and heavy-duty tow trucks to service calls, accident scenes, and customer requests. This role requires strong communication skills, the ability to multitask under pressure, and a solid understanding of towing operations. Dispatchers serve as the central point of communication between drivers, customers, law enforcement, and company management.
Key Responsibilities
  • Receive and prioritize incoming service calls from customers, law enforcement, motor clubs, and internal systems.
  • Dispatch appropriate tow trucks and operators based on call type, location, and equipment needs.
  • Monitor driver status, job progress, and GPS locations to ensure efficient routing.
  • Communicate clearly with drivers regarding job details, hazards, and special instructions.
  • Document all call information accurately in dispatch software.
  • Coordinate with police, fire departments, and DOT during accident recoveries.
  • Provide excellent customer service, including ETA updates and problem resolution.
  • Maintain knowledge of service area, traffic patterns, and common locations.
  • Assist with after-hours or emergency dispatching as needed.
  • Support office operations with administrative tasks when required.

Required Qualifications
  • Prior dispatch experience in towing, trucking, emergency services, or logistics preferred.
  • Strong communication and multitasking abilities.
  • Ability to remain calm and organized in high-stress situations.
  • Proficiency with dispatch software, GPS systems is a plus
  • Basic computer applications.
  • Knowledge of towing terminology, equipment types, and recovery processes (preferred).
  • Ability to pass background and drug screening.
  • Must be able to communicate fluently in English

General Physical Demands
  • Sit for extended periods (up to 8-12 hours during busy shifts).
  • Stand, walk, and move between office areas as needed.
  • Lift and carry office items, paperwork, or small equipment up to 20-25 lbs.
  • Perform repetitive hand and wrist motions when typing or using communication equipment.

Benefits Offered:
  • Paid Time Off & Paid Holidays
  • Medical, Dental, & Vision Plans
  • $15K Employer paid Life and AD&D
  • 401(k) Plan
  • Short Term Disability & Long-Term Disability
  • Hospital Indemnity
  • Cancer plan
  • Accident Insurance
  • Employee Assistance Program
  • Employee Referral Bonus
  • $1500 Sign on Bonus

EEOC Policy Statement - We are an Equal Opportunity Employer and are committed to building a diverse and inclusive workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, veteran status, or any other protected status under applicable federal, state, or local laws.
We believe that diversity strengthens our organization and are dedicated to providing a workplace free of discrimination, harassment, and retaliation. Employment decisions are based on qualifications, merit, and business needs.

What Guardian Fleet Services employees say

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