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Assistant Dispatcher Jobs in Iowa (NOW HIRING)

Parts Authority

Dispatcher

Davenport, IA · On-site

Parts Authority has a team of professionally trained, experienced counter people to assist in ... The dispatcher is responsible for scheduling the drivers routes and ensuring on-time, accurate ...

Parts Authority

Dispatcher

Davenport, IA

$16.50/hr

Parts Authority has a team of professionally trained, experienced counter people to assist in ... The dispatcher is responsible for scheduling the drivers routes and ensuring on-time, accurate ...

Posted today

Arrow Towing Company

Dispatcher

Council Bluffs, IA

Arrow Towing is hiring Dispatchers ; shifts are flexible and available any time of day or night, 7 ... diligently to collect payment * Assist walk-in customers with impound vehicle releases ...

Parts Authority

Dispatcher

Davenport, IA · On-site

$16.50/hr

Parts Authority has a team of professionally trained, experienced counter people to assist in ... The dispatcher is responsible for scheduling the drivers routes and ensuring on-time, accurate ...

Hahn Ready Mix Company

Plant Batcher

Davenport, IA · On-site

Accurately report on fuel, petty cash, time cards, etc. * Assist Dispatcher in balancing driver hours to assure equity and compliance with D.O.T. requirements * Maintain an excellent personal safety ...

Hahn Ready Mix Company

Plant Batcher

Davenport, IA · On-site

Accurately report on fuel, petty cash, time cards, etc. * Assist Dispatcher in balancing driver hours to assure equity and compliance with D.O.T. requirements * Maintain an excellent personal safety ...

Hahn Ready Mix

Plant Batcher

Davenport, IA · On-site

Accurately report on fuel, petty cash, time cards, etc. * Assist Dispatcher in balancing driver hours to assure equity and compliance with D.O.T. requirements * Maintain an excellent personal safety ...

R3 Roofing & Exteriors

HVAC CSR / Dispatcher

Davenport, IA · On-site

$16.25 - $20.25/hr

Provide reporting and assist management in improving dispatch and call center efficiency. Key Performance Indicators (KPIs): * Book at least 85% of inbound leads * Maintain a missed call rate under ...

City of Dubuque

Public Safety Dispatcher

Dubuque, IA

$28.95 - $32.36/hr

Dispatch personnel and equipment. Assist in reports and records processing; and computer-aided dispatch system updates. Provide general assistance to the public by filing complaints and reports.

Modern Heating & Air

HVAC CSR / DISPATCHER

Altoona, IA

$16.50 - $20.50/hr

Join Our Team as a HVAC CSR / DISPATCHER Are you a master at multitasking? Do you thrive in a fast ... Schedule service appointments and maintain accurate records * Assist with billing and invoice ...

Modern Heating & Air

HVAC CSR / DISPATCHER

Ankeny, IA

$16 - $20/hr

Join Our Team as a HVAC CSR / DISPATCHER Are you a master at multitasking? Do you thrive in a fast ... Schedule service appointments and maintain accurate records * Assist with billing and invoice ...

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All JobsDispatcher JobsAssistant Dispatcher JobsAssistant Dispatcher Jobs in Iowa

Assistant Dispatcher information

See Iowa salary details

$10

$20

$31

How much do assistant dispatcher jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for assistant dispatcher in Iowa is $20.69, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $22.36 per hour, depending on experience, location, and employer.

What are some common challenges faced by assistant dispatchers and how can they be effectively managed?

Assistant Dispatchers often face challenges such as managing multiple calls or requests simultaneously, prioritizing urgent tasks, and maintaining clear communication under pressure. Staying organized, using dispatching software efficiently, and staying calm during peak periods are key strategies for success. Collaboration with drivers, dispatchers, and other team members ensures smooth operations, and ongoing training helps Assistant Dispatchers adapt to changing procedures or technology.

What are the key skills and qualifications needed to thrive as an assistant dispatcher?

To thrive as an Assistant Dispatcher, you need strong organizational abilities, attention to detail, and typically a high school diploma or relevant experience in logistics or transportation. Familiarity with dispatch software, GPS tracking systems, and basic office applications is important for managing schedules and coordinating resources. Excellent communication, problem-solving, and multitasking skills help in handling urgent situations and supporting team efficiency. These skills are crucial for ensuring timely operations, clear coordination, and effective response to changing demands in dispatch environments.

Is it hard to get hired as an assistant dispatcher?

Getting hired as an assistant dispatcher typically requires good organizational skills, communication abilities, and sometimes prior experience or relevant certifications. The hiring process can vary depending on the company, but entry-level positions are often accessible to those with basic qualifications and a willingness to learn. Demonstrating reliability and familiarity with dispatching tools can improve chances of employment.

What is an assistant dispatcher?

Assistant Dispatchers are professionals who support dispatch operations in fields like transportation, emergency services, or logistics. They help coordinate the movement of vehicles, personnel, or goods, communicate with drivers or field staff, and relay critical information to ensure efficient operations. Their duties often include data entry, scheduling, and responding to routine inquiries, which helps keep the dispatch process organized and running smoothly. Assistant Dispatchers typically work under the supervision of a lead dispatcher and contribute to the overall safety and reliability of the service.

How much do assistant dispatchers make?

Assistant dispatchers typically earn a median annual salary of around $35,000 to $50,000, depending on experience, industry, and location. They often work in transportation or logistics environments, coordinating schedules and routes using dispatch software. Salaries can increase with additional certifications or years of experience.

What is the difference between Assistant Dispatcher vs Dispatcher?

AspectAssistant DispatcherDispatcher
CredentialsHigh school diploma or equivalent; some roles may require basic certificationsHigh school diploma; additional certifications or licenses may be preferred
Work EnvironmentSupportive role within transportation or logistics teams, often in office settingsPrimary role in coordinating and managing daily dispatch operations, often in control rooms or offices
Employer & Industry UsageUsed in transportation, logistics, delivery services, and emergency servicesCommonly employed in transportation, freight, delivery, and emergency response industries

The Assistant Dispatcher assists with scheduling, communication, and administrative tasks to support the Dispatcher. While both roles require similar credentials and work in related environments, the Assistant Dispatcher typically supports and reports to the Dispatcher, who handles more complex coordination and decision-making responsibilities.

What are the most commonly searched types of Dispatcher jobs in Iowa? The most popular types of Dispatcher jobs in Iowa are:
What are popular job titles related to Assistant Dispatcher jobs in Iowa? For Assistant Dispatcher jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Assistant Dispatcher jobs in Iowa look for? The top searched job categories for Assistant Dispatcher jobs in Iowa are:
What cities in Iowa are hiring for Assistant Dispatcher jobs? Cities in Iowa with the most Assistant Dispatcher job openings:
Assistant Dispatcher jobs near you

Dispatcher

Dalton Plumbing Heating Cooling Electric & Fireplaces

Cedar Falls, IA • On-site

Full-time

Re-posted 22 days ago

Job description

We are seeking a highly organized and customer-focused Dispatcher to coordinate and schedule service calls for our plumbing, heating and cooling, and electrical teams. The Dispatcher plays a critical role in ensuring efficient operations, timely service delivery, and a positive customer experience.

Key Responsibilities:

  • Schedule and dispatch technicians for service, maintenance, and emergency calls
  • Communicate with customers to confirm appointments, provide updates, and address inquiries
  • Monitor technician routes and adjust schedules as needed to maximize efficiency
  • Prioritize service calls based on urgency and availability
  • Maintain accurate records of jobs, customer interactions, and technician status
  • Coordinate with field technicians to ensure they have necessary job details and materials
  • Handle incoming calls and service requests in a professional and timely manner
  • Assist in resolving scheduling conflicts or service issues

Qualifications:

  • High school diploma or equivalent required
  • Previous dispatching or customer service experience preferred (especially in home services)
  • Strong organizational and multitasking skills
  • Excellent communication and problem-solving abilities
  • Ability to work in a fast-paced environment
  • Proficiency with scheduling software and basic computer systems

Preferred Skills:

  • Experience in plumbing, HVAC, or electrical service industries
  • Familiarity with dispatch or field service management software
  • Ability to remain calm under pressure and adapt quickly to changing priorities

About Dalton PHC:
Dalton PHC provides reliable plumbing, heating and cooling, and electrical services with a strong commitment to quality workmanship and customer satisfaction. We pride ourselves on professionalism, teamwork, and delivering dependable solutions to our community.


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