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Assistant Dispatcher Jobs in Alaska (NOW HIRING)

matson

Dispatcher

Anchorage, AK · On-site

Process paperwork related to freight. * Assist in the warehouse and yard when needed. * Assist with ... Knowledge of dispatch helpful. * Knowledge of good lifting techniques. * Knowledge of warehouse ...

TOTE Resources LLC

Dispatcher

Fairbanks, AK · On-site

$23.90 - $37/hr

... dispatching of drivers, equipment and freight loads going out daily/nightly and reporting ... Assist customers with setting appointments and with other issues at locations Support the safe ...

Carlile

Dispatcher

Fairbanks, AK · On-site

$23.90 - $37/hr

... dispatching of drivers, equipment and freight loads going out daily/nightly and reporting ... Assist customers with setting appointments and with other issues at locations Support the safe ...

National Express Corp

Dispatcher

Fairbanks, AK · On-site

Ensures direct and indirect daily activities of drivers and bus assistants are assigned and ... Maintains high compliance to dispatch standard operating procedures. * Handles customer concerns ...

National Express Corp

Dispatcher

Fairbanks, AK · On-site

Ensures direct and indirect daily activities of drivers and bus assistants are assigned and ... Maintains high compliance to dispatch standard operating procedures. * Handles customer concerns ...

Summit School Services LLC

Dispatcher

Fairbanks, AK · On-site

$26.30/hr

Ensures direct and indirect daily activities of drivers and bus assistants are assigned and ... Maintains high compliance to dispatch standard operating procedures. * Handles customer concerns ...

Summit LLC

Dispatcher

Fairbanks, AK · On-site

Ensures direct and indirect daily activities of drivers and bus assistants are assigned and ... Maintains high compliance to dispatch standard operating procedures. * Handles customer concerns ...

Trinity Transportation Ltd.

Dispatcher

Fairbanks, AK · On-site

Ensures direct and indirect daily activities of drivers and bus assistants are assigned and ... Maintains high compliance to dispatch standard operating procedures. * Handles customer concerns ...

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Assistant Dispatcher information

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How much do assistant dispatcher jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for assistant dispatcher in Alaska is $23.73, according to ZipRecruiter salary data. Most workers in this role earn between $18.37 and $25.62 per hour, depending on experience, location, and employer.

What is an assistant dispatcher?

Assistant Dispatchers are professionals who support dispatch operations in fields like transportation, emergency services, or logistics. They help coordinate the movement of vehicles, personnel, or goods, communicate with drivers or field staff, and relay critical information to ensure efficient operations. Their duties often include data entry, scheduling, and responding to routine inquiries, which helps keep the dispatch process organized and running smoothly. Assistant Dispatchers typically work under the supervision of a lead dispatcher and contribute to the overall safety and reliability of the service.

What are the key skills and qualifications needed to thrive as an assistant dispatcher?

To thrive as an Assistant Dispatcher, you need strong organizational abilities, attention to detail, and typically a high school diploma or relevant experience in logistics or transportation. Familiarity with dispatch software, GPS tracking systems, and basic office applications is important for managing schedules and coordinating resources. Excellent communication, problem-solving, and multitasking skills help in handling urgent situations and supporting team efficiency. These skills are crucial for ensuring timely operations, clear coordination, and effective response to changing demands in dispatch environments.

What are some common challenges faced by assistant dispatchers and how can they be effectively managed?

Assistant Dispatchers often face challenges such as managing multiple calls or requests simultaneously, prioritizing urgent tasks, and maintaining clear communication under pressure. Staying organized, using dispatching software efficiently, and staying calm during peak periods are key strategies for success. Collaboration with drivers, dispatchers, and other team members ensures smooth operations, and ongoing training helps Assistant Dispatchers adapt to changing procedures or technology.

What is the difference between Assistant Dispatcher vs Dispatcher?

AspectAssistant DispatcherDispatcher
CredentialsHigh school diploma or equivalent; some roles may require basic certificationsHigh school diploma; additional certifications or licenses may be preferred
Work EnvironmentSupportive role within transportation or logistics teams, often in office settingsPrimary role in coordinating and managing daily dispatch operations, often in control rooms or offices
Employer & Industry UsageUsed in transportation, logistics, delivery services, and emergency servicesCommonly employed in transportation, freight, delivery, and emergency response industries

The Assistant Dispatcher assists with scheduling, communication, and administrative tasks to support the Dispatcher. While both roles require similar credentials and work in related environments, the Assistant Dispatcher typically supports and reports to the Dispatcher, who handles more complex coordination and decision-making responsibilities.

How much do assistant dispatchers make?

Assistant dispatchers typically earn between $30,000 and $45,000 annually, depending on experience, location, and industry. They often work in transportation or logistics environments, using communication tools to coordinate schedules and routes.

Is it hard to get hired as an assistant dispatcher?

Getting hired as an assistant dispatcher typically requires good organizational skills, communication abilities, and sometimes prior experience or relevant certifications. The hiring process can vary depending on the company, but entry-level positions are often accessible to those with a high school diploma or equivalent. Demonstrating reliability and familiarity with dispatching tools can improve chances of employment.

What are the most commonly searched types of Dispatcher jobs in Alaska?

The most popular types of Dispatcher jobs in Alaska are:

What are popular job titles related to Assistant Dispatcher jobs in Alaska?

For Assistant Dispatcher jobs in Alaska, the most frequently searched job titles are:

What job categories do people searching Assistant Dispatcher jobs in Alaska look for?

The top searched job categories for Assistant Dispatcher jobs in Alaska are:

What cities in Alaska are hiring for Assistant Dispatcher jobs?

Cities in Alaska with the most Assistant Dispatcher job openings:

Assistant Dispatcher jobs near you
Infographic showing various Assistant Dispatcher job openings in Alaska as of August 2026, with employment types broken down into 2% As Needed, 73% Full Time, 21% Part Time, 2% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $49,348 per year, or $23.7 per hour.

Dispatcher

Anchorage, AK • On-site

matson
Water Transportation • 1 - 5K employees
Learn more about matsonexternal

Full-time

Re-posted 22 days ago

Key responsibilities

  • Dispatch, route, assign, and maintain routing schedules for drivers.

  • Interact with customers, vendors, and drivers to communicate route changes and schedule updates.

  • Track drivers enroute, update shipment tracking systems, and process related freight paperwork.

Matson rating

8.1

Company rating: 8.1 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

Job description

Description
Position at Span Alaska Transportation (MSTS)
About Us
Span Alaska Transportation, established in 1978, is a premier, asset-based freight forwarding company serving the great state of Alaska. Our dedicated team provides outstanding service with exceptional care and attention to detail. We are always interested in extraordinary people with proven skills who are dependable team players and bring out the best in others.
Our supportive and empowering work environment is the foundation of the superior service, customer experience, and satisfaction we are known for within our industry.
Matson is honored to be certified as a Great Place to Work. Our team of dedicated and talented employees consistently deliver exceptional results for our customers and the communities in which we serve.
Learn more at spanalaska.com.
About the Role
The Dispatcher will dispatch, route, assign, and maintain routing schedules for drivers. Maintain positive relationships and communication with vendors and customers. Keep driver and warehouse up to date with schedule changes.
What you'll do:
  • Interact with customers both over the phone and in person.
  • Assign and route drivers, destinations, and timelines.
  • Dispatch and track drivers enroute.
  • Interact with drivers and customers to keep up-to-date information on routes/route changes and schedules.
  • Update shipment tracking system when needed and help maintain timely data integrity.
  • Process paperwork related to freight.
  • Assist in the warehouse and yard when needed.
  • Assist with the pickup and delivery of local freight if necessary.
  • Provide relief for receiving if necessary.
  • Assist with the loading and/or unloading of vehicles, trailers, or containers if necessary.
  • Move freight within yard or warehouse, using forklift or other equipment as needed.
  • Other duties as assigned.

This position is supervisory in nature as it provides daily work direction to drivers and serves as a time and attendance supervisor.
You have these skills:
  • Good communication skills are a necessity as the position has requires a certain amount of interaction with customers, vendors, contractors, and/or suppliers. Contacts are typically via telephone and walk-in pick-ups. Communication is occasionally confidential in nature.
  • Ability to operate a forklift.
  • Good verbal and written communication.
  • Experience with Microsoft Office (Excel, Word, Outlook, etc.).
  • Excellent customer service skills.
  • Must be able to read schedules, maps, hazardous materials documents, and other paperwork.
  • Must exercise good judgment and decision-making skills.
  • Ability to focus, prioritize, and organize.
  • Must be continuously conscientious of safety processes and procedures.
  • Ability to use radio and telephone.
  • Knowledge of dispatch helpful.
  • Knowledge of good lifting techniques.
  • Knowledge of warehouse safety.

And these qualifications:
  • High school diploma or GED
  • Minimum one year of relevant experience is required, or any equivalent combination of education and experience which provides the necessary qualifications to successfully perform the duties of the position.
  • Hazardous Materials Certification, or ability to obtain
  • Forklift Certification, or ability to obtain
  • Class A or B CDL, preferred

Physical Requirements:
Must be able to push, pull, lift and carry up to 75 pounds. Must be able to sit for long periods of time. Must be able to operate all equipment related to dispatch which may include grasping, bending, handling, reaching, fingering, feeling/touching and repetitive motions of the hands and arms.
Work Environment:
Work is primarily performed in an office environment, however, it may also involve being outside in the elements or in a company vehicle. Exposures to exhaust fumes are likely. Overtime may be mandatory when needed. Conditions may also include exposure to environmental noise.
At Span Alaska, we're looking for people to build a unified team to maintain our values of trust, integrity, and reliability. We welcome people who think rigorously and thoughtfully challenge assumptions.
#SAT
Matson is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, AIDS/HIV status, gender identity, gender expression, veteran status, genetic information, or any other protected status. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including, but not limited to, the San Francisco and Los Angeles Fair Chance Ordinances.View our applicant privacy statement: https://www.matson.com/media/Applicant_Privacy_Statement.pdf.

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