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Assistant Dispatch Supervisor Jobs in Utah (NOW HIRING)

Work closely with the supervisors and technicians to schedule work * Dispatch technicians to jobs ... Issue PO's to technicians * Assist with the day-to-day operations of the Service Department ...

Work closely with the supervisors and technicians to schedule work * Dispatch technicians to jobs ... Issue PO's to technicians * Assist with the day-to-day operations of the Service Department ...

... dispatcher in making daily individual assignments for laboratory and field technicians. * Assist ... Carries out supervisory responsibilities in accordance with the organizations policies and ...

... dispatch to ensure smooth and on-time execution * Conduct daily vehicle inspections to verify ... assist the Warehouse Manager in conducting ride-along evaluations, documenting findings and ...

The AS will work closely with and assist the Operations Manager in overseeing daily operations ... Oversee that all vehicles are properly fueled, maintained, and ready for dispatch. Conduct regular ...

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Assistant Dispatch Supervisor information

What is an assistant dispatch supervisor?

Assistant Dispatch Supervisors are professionals who assist in overseeing the daily operations of a dispatch department, ensuring that goods, vehicles, or personnel are scheduled and routed efficiently. They support the Dispatch Supervisor by coordinating activities, communicating with drivers or staff, resolving scheduling conflicts, and maintaining records. Their role is crucial in industries like transportation, logistics, emergency services, and delivery companies, helping to ensure timely and accurate dispatching. They often balance administrative tasks with hands-on problem-solving and may also help train and mentor dispatch staff.

What are the key skills and qualifications needed to thrive as an assistant dispatch supervisor?

To thrive as an Assistant Dispatch Supervisor, you need strong organizational skills, knowledge of logistics operations, and experience in dispatch or transportation management, often supported by a relevant associate degree or equivalent experience. Familiarity with dispatch software, GPS tracking systems, and Microsoft Office tools is typically required. Effective communication, leadership, and problem-solving abilities are crucial soft skills for coordinating teams and resolving issues efficiently. These skills and qualities are vital to ensure smooth operations, timely deliveries, and a well-coordinated dispatch team.

What are some common challenges faced by an assistant dispatch supervisor and how can they be addressed?

Assistant Dispatch Supervisors often encounter challenges such as managing high call volumes, coordinating multiple routes, and resolving unexpected delays or issues in real-time. Balancing the needs of drivers, clients, and upper management requires strong communication and quick problem-solving skills. Implementing technology solutions, establishing clear protocols, and maintaining open communication with team members can help address these challenges and ensure efficient operations. Continuous training and regular feedback sessions also contribute to smoother workflows and improved team performance.

What is the difference between Assistant Dispatch Supervisor vs Dispatch Coordinator?

AspectAssistant Dispatch SupervisorDispatch Coordinator
CredentialsHigh school diploma; some roles may prefer relevant certificationsHigh school diploma; certifications are a plus
Work EnvironmentSupervisory role overseeing dispatch teams in logistics or transportationCoordinating shipments and schedules, often in office settings
Employer & IndustryLogistics, transportation, delivery servicesLogistics, transportation, supply chain management
Search & ComparisonOften compared for roles involving team oversight and dispatchingCompared for roles focusing on scheduling and coordination

The Assistant Dispatch Supervisor and Dispatch Coordinator roles share similarities in industry and work environment, but the Assistant Dispatch Supervisor typically has supervisory responsibilities over dispatch teams, while the Dispatch Coordinator focuses more on scheduling and coordination tasks. Both roles require similar credentials and are common in logistics and transportation sectors.

What cities in Utah are hiring for Assistant Dispatch Supervisor jobs?

Cities in Utah with the most Assistant Dispatch Supervisor job openings:

Dispatch Supervisor

Breeze Airways

Cottonwood Heights, UT • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 18 days ago


Breeze Airways rating

6.0

Company rating: 6.0 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

20th of 26 rated airlines


Job description

Already Part of Team Breeze? Current Breeze Airways Team Members should apply through the internal careers site in Workday and should not submit an application through this external posting.
Breeze is hiring- join us!
Our Dispatchers, who must hold a current FAA Certificate, will plan for the safe and efficient operation of each Breeze Airways flight. The Dispatch Supervisor is responsible for supervising and leading a team of flight dispatchers, assigning duties, and managing work schedules to maintain optimal staffing levels. They oversee the planning and execution of flight schedules, ensuring compliance with regulations, weather conditions, and company policies. This includes calculating aircraft performance data, fuel requirements, and flight routes. They will communicate and coordinate with various departments, including management, flight operations, maintenance, ground operations, and air traffic control, to ensure seamless coordination and communication before and during flightsHere's what you'll do
Resource Optimization:
  • Strategically allocate staff resources across departments to align with flight schedules and meet financial and operational goals.
  • Ensure optimal staffing levels for each shift to maintain efficient operations. This may include working a dispatch desk in the event of temporary staffing shortages or during irregular operations at the discretion of management.

Desk Assignments and Coverage:
  • Collaborate with the dispatch department to establish desk assignments and coverage plans for the upcoming day's operations.
  • Ensure adequate coverage during regular and irregular operations, adjusting as needed.

Performance Standards and Audits:
  • Set clear performance expectations for coworkers by conducting release audits and fostering consistent delivery of high-quality service and products.
  • Provide support and guidance to maintain exceptional performance standards.
  • Will be qualified check dispatchers and will perform competency checks in conjunction with the dispatch training team.

Irregular Operations Support:
  • Assist dispatchers during irregular operations by managing flight counts and ensuring adequate coverage, especially on high-flight volume days.
  • Actively contribute to maintaining operational continuity during unexpected events.

Project Involvement:
  • Work with dispatch management on projects aligned with company initiatives, such as tabletop exercises, proving runs, and flag operations, contributing to their successful execution.

ATC Coordination and Monitoring:
  • Handle ATC calls and monitor Operational Information System (OIS), potentially overseeing FSM access and training for relevant staff.
  • Ensure smooth communication with the manager of air traffic management.
  • Assisting with the development of flight routing and compliance with the ATS.

Operational Improvement:
  • Collaborate with duty managers to proactively identify opportunities for enhancing operational efficiency and cost-effectiveness.
  • Implement strategies to improve overall performance based on identified opportunities.

Documentation and Safety Review:
  • Collect and maintain necessary paperwork as required by regulations and company policies.
  • Review safety reports, identify potential areas for improvement, and implement corrective measures as needed.

Risk Identification and Reporting:
  • Identify high-risk operations or locations and develop strategies to mitigate potential risks.
  • Generate detailed reports upon request, providing insights and recommendations for improving operational safety and efficiency.

Emergency Dispatch Procedures:
  • Assist in emergency dispatch procedures, including diversions, Medlink coordination, or other unexpected situations, ensuring a swift and effective response.
  • Other duties as assigned

Here's what you need to be successful
Minimum Qualifications
  • High school diploma, equivalent education attainment, or equivalent experience
  • FAA Aircraft Dispatcher Certificate
  • 1+ as an Aircraft Dispatcher (combination of education and experience will be considered)
  • Must be at least twenty-three (23) years of age
  • Must have authorization to work in the United States as defined by the Immigration Reform Act of 1986
  • Must pass a DOT pre-employment drug test
  • Must pass a TSA required fingerprint-based criminal history records check and a Breeze background check
  • Must be fluent in spoken and written English

Preferred Qualifications
  • Current Qualified Breeze Dispatcher

Skills/Talents
  • Ability to maintain a poised demeanor while working in a fast-paced environment
  • Experience engaging all people and all types of personalities and agendas
  • Ability to establish credibility and to be decisive
  • Ability to communicate clearly, concisely, logically, and coherently at various levels within the organization, both written and verbal
  • Results-oriented with the ability to balance other priorities
  • Strong analytical and reasoning abilities
  • Excellent time management skills
  • Exemplifies Breeze's safety culture, values, and mission
  • Responsible for adhering to all applicable laws, regulations and company policies and procedures
  • Reliable attendance and punctuality
  • Potential need to work flexible hours and be available to respond on short notice
  • Proficient in Microsoft Office Suite

Physical Demands & Working Conditions
  • Prolonged periods of sitting at a desk and working on a computer
  • Frequent use of hands and fingers for typing, handling documents, and operating standard office equipment
  • Occasionally lift and/or move up to 15 pounds
  • Occasional standing, walking, bending, and reaching within an office environment
  • Clear verbal and written communication, requiring adequate speech, hearing, and vision

Perks of the Job
  • Health, Vision and Dental - Full Time
  • Health Savings Account with Breeze Employee Match
  • 401K with Breeze Employee Match
  • Generous PTO
  • Travel on Breeze and other Airlines too!

Breeze Airways provides equal employment opportunities to all Team Members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Breeze Airways will never request your Social Security Number, Driver's License or Date of Birth on our job postings. Job Postings requesting any or all of this information should be regarded as a scam.

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