Assistant Digital Merchandiser Jobs in Portland, OR

Job Summary:
Kohler Co. is a renowned luxury tile and stone brand, Ann Sacks, focused on enhancing its eCommerce and digital capabilities. The Digital Product Manager will shape and execute the eCommerce roadmap, manage daily operations across the digital ecosystem, and collaborate with various stakeholders to optimize user experience and revenue growth.
Responsibilities:
• Co-develop and maintain a rolling 12-month eCommerce and digital roadmap, including site experience enhancements, product discovery improvements, and conversion optimization initiatives.
• Translate business priorities (e.g., product launches, merchandising strategies, trade customer needs) into epics, user stories, acceptance criteria, and delivery plans.
• Balance quick wins (e.g., PDP enhancements, navigation improvements) with longer-term capability building (e.g., personalization, advanced merchandising, product configurators).
• Partner with stakeholders to define success metrics tied to conversion rate, AOV, engagement, and revenue performance.
• Own backlog operations: intake, refinement, prioritization recommendations, dependency mapping, and story readiness across eCommerce and digital initiatives.
• Facilitate agile ceremonies (sprint planning, backlog grooming, standups, retrospectives) across internal teams and external partners.
• Coordinate UAT, release readiness, and launch communications for site features, merchandising updates, and product launches.
• Identify risks and trade-offs, providing clear options and impact assessments to support decision-making.
• Drive enhancements across Ann Sacks’ digital ecosystem with a focus on product storytelling and online selling.
• Content authoring workflows, landing pages, campaign pages, and storytelling experiences
• Homepage, category pages, and inspiration content to support conversion and brand engagement
• High-quality imagery and asset governance to support product merchandising and visual storytelling
• Metadata and tagging for improved asset discoverability and reuse
• Product data quality (dimensions, finishes, applications, pricing where applicable)
• Enrichment workflows to support product detail pages (PDPs) and filtering
• Syndication readiness across channels
• Product discovery (navigation, search, filtering)
• PDP optimization (content, cross-sell, sample ordering flows)
• Category merchandising and promotional capabilities
• Measurement frameworks for conversion funnels, product performance, and content engagement
• Partner with Kohler IT and platform teams to ensure solutions are scalable, compliant, and aligned with enterprise standards.
• Monitor platform health, site performance, and incident resolution.
• Support implementation of tools that enhance eCommerce operations and customer experience, such as:
• Product sampling workflows
• Trade account experiences and pricing visibility
• Lead generation and showroom appointment tools
• Content and merchandising workflows
• Assist in discovery and requirements gathering with business stakeholders (eCommerce, merchandising, marketing, sales).
• Coordinate delivery with IT and platform owners, including backlog creation, UAT, and launch readiness.
• Ensure tools integrate seamlessly with existing systems and support measurable outcomes.
• Maintain KPI definitions and tracking aligned to eCommerce performance (conversion rate, revenue, engagement, product performance).
• Partner with Data & Analytics to ensure accurate event tracking and taxonomy.
• Provide reporting and insights on:
• Customer journeys and drop-off points
• Product and category performance
• Content effectiveness and merchandising impact
• Support ongoing optimization efforts (CRO, SEO, and content strategy).
• Develop release notes, user guides, and training materials for eCommerce and content teams.
• Enable merchandising and marketing teams to effectively use CMS, DAM, and product tools.
• Establish feedback loops with users to continuously improve workflows and site performance.
Qualifications:
Required:
• Requires a minimum of 5 years of experience in digital product management, eCommerce product ownership, or digital platform delivery.
• Proven experience managing backlogs, writing user stories, coordinating UAT, and supporting agile delivery.
• Experience with eCommerce platforms and digital merchandising concepts (product discovery, PDP optimization, conversion funnels) required.
• Strong ability to translate between business (merchandising, marketing, sales) and technical teams.
• Familiarity with product data, catalog management, and content-driven commerce experiences.
• Experience supporting implementation of tools beyond the website (e.g., merchandising tools, CRM enhancements, workflow platforms).
• Advanced communication skills required to effectively navigate a variety of stakeholders across complex projects.
• Applicants must be authorized to work in the US without requiring sponsorship now or in the future.
Preferred:
• Bachelor’s degree in business, Information Systems, IT, Analytics, or equivalent experience preferred.
• Experience with enterprise platforms (CMS/DAM/PIM/analytics); Adobe ecosystem (AEM) strongly preferred.
Company:
We’re a community of creators. Status quo busters. Difference makers. Founded in 1873, the company is headquartered in Kohler, USA, with a team of 10001+ employees. The company is currently Late Stage.