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Assistant Debt Collection Agency Jobs in Indiana

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The data collection staff will assist the Department in its statutory responsibilities related to ... agencies - Enter data into a designated web portal and data systems - Perform related duties as ...

IN-IDOC-Data Collection Admin Staff

Indianapolis, IN · On-site

$16.25 - $20.75/hr

The data collection staff will assist the Department in its statutory responsibilities related to ... agencies Enter data into a designated web portal and data systems Perform related duties as ...

IN-IDOC-Data Collection Admin Staff

Indianapolis, IN · On-site

$16.25 - $20.75/hr

The data collection staff will assist the Department in its statutory responsibilities related to ... Communicate with local and state law enforcement agencies * Enter data into a designated web portal ...

Title: Data Collection Admin Staff Location: Indianapolis (Hybrid) Duration: 11 Months Interview ... Communicate with local and state law enforcement agencies * Enter data into a designated web portal ...

Communicate regularly with local and state law enforcement agencies * Enter and maintain data in ... Strong data collection and data entry background * Working knowledge of the Indiana Criminal Code ...

Special Assets Officer

Carmel, IN · On-site

$103K - $134K/yr

Responsibilities include developing collection strategies, action plans, negotiating, and ... Regulatory agencies, third party loan review, and internal/external auditors * Legal/regulatory ...

Special Assets Officer

Carmel, IN · On-site

$103K - $134K/yr

Responsibilities include developing collection strategies, action plans, negotiating, and ... Regulatory agencies, third party loan review, and internal/external auditors * Legal/regulatory ...

Responsibilities include developing collection strategies, action plans, negotiating, and ... Regulatory agencies, third party loan review, and internal/external auditors * Legal/regulatory ...

Showing results 41-60

Assistant Debt Collection Agency information

What is the difference between Assistant Debt Collection Agency vs Debt Collector?

AspectAssistant Debt Collection AgencyDebt Collector
CredentialsMay require basic training or certification in collectionsOften requires similar certifications, sometimes more experience
Work EnvironmentOffice-based, supporting collection processesFieldwork and phone-based collections
Employer & IndustryCollection agencies, financial institutionsCollection agencies, creditors, financial institutions
Search & Comparison IntentUnderstanding support roles in collectionsActive debt recovery roles

The Assistant Debt Collection Agency typically supports debt collection operations within an agency, focusing on administrative and preparatory tasks. In contrast, a Debt Collector actively contacts debtors to recover overdue payments. Both roles may require similar certifications and work within the same industry, but their responsibilities and work environments differ significantly.

What qualifications do I need to be an assistant debt collection agency?

To work as an assistant in a debt collection agency, candidates typically need a high school diploma or equivalent. Strong communication skills, attention to detail, and basic computer proficiency are important, and some employers may prefer prior experience in customer service or collections. Certification is not usually required but can enhance job prospects.

What are the most commonly searched types of Debt Collection Agency jobs in Indiana?

The most popular types of Debt Collection Agency jobs in Indiana are:

What cities in Indiana are hiring for Assistant Debt Collection Agency jobs?

Cities in Indiana with the most Assistant Debt Collection Agency job openings:

Customer Service Specialist - Hybrid

Carrington Mortgage Services

Westfield, IN • On-site

$20 - $23/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 20 days ago


Carrington Mortgage Services rating

8.1

Company rating: 8.1 out of 10

Based on 18 frontline employees who took The Breakroom Quiz


Job description

The Customer Service Specialist will provide professional and knowledgeable assistance to borrowers in a call center environment. Will receive inbound calls on a daily basis and respond to customer inquiries and concerns. Quickly identify problems and provide effective solutions that best meet the needs of CMS and our borrowers. Coach borrowers on the best ways to bring their loans to a current state through education of alternative forms of resolution. Place outbound calls to support various corporate initiatives. Perform all duties in accordance with the company’s policies and procedures, all US state and federal laws and regulations, wherein the company operates. This position pays $20.00/hr plus monthly incentive bonus. We offer an additional $1.50/hr for the bilingual (hispanic speaking) skill set after training.

  • Receive inbound calls and assist with various customer questions or concerns
  • Research modification requests; provide status on payments and payoff inquiries; review short sale requests; provide vendor information on Real Estate Owned (REO) properties; verify payment history and new servicer contact information; process payments
  • Assist with loan servicing website payments, denied access, password resets
  • Respond to escrow, loss draft and closing document inquiries
  • Suggest alternatives to borrowers who show an inability to pay, by offering loan modifications, short sales, Deed in Lieu of Foreclosure, and/or possible refinancing
  • Interact with different departments, checks status on a loss draft, short sale, Deed in Lieu of Foreclosure, modification/refinance requests, payment/credit disputes, escrow refunds, vendors for REO properties, repayment plans, and down payments on foreclosure pending mortgages
  • Negotiate reasonable payment arrangements with borrowers, in accordance with department policies and procedures and in compliance with the Fair Debt Collection Practices Act
  • Support specialized calling campaigns as required, based on business needs
  • Maintain consistent attendance to ensure fulfillment of essential duties and responsibilities

Company Description

Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you’ll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: www.carringtonmortgage.com.

What We Offer:
• Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed.
• Access to several fitness, restaurant, retail (and more!) discounts through our employee portal.
• Customized training programs to help you advance your career.
• Employee referral bonuses so you’ll get paid to help Carrington and Vylla grow.
• Educational Reimbursement.
• Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org.


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