Assistant Data Center Operations Analyst Jobs (NOW HIRING)

Job Summary:
Salute is a leading provider of cutting-edge Data Center Infrastructure Services, dedicated to serving data center clients worldwide. The Data Center Operations Technician is responsible for the day-to-day operation, monitoring, and maintenance of critical data center infrastructure to ensure maximum uptime and reliability.
Responsibilities:
• Perform day-to-day operational support within the data center environment, ensuring reliable and efficient facility operations.
• Respond to incident tickets, service requests, and change orders in a timely and professional manner.
• Install, rack, mount, cable, and decommission server, storage, and network equipment according to industry and client standards.
• Prepare equipment for installation, including asset tagging, staging, testing, and documentation.
• Replace failed hardware components including hard drives, memory, power supplies, fans, network modules, optical transceivers, and other server-related components.
• Execute power cycling, device resets, and basic troubleshooting activities under the direction of remote engineering and operations teams.
• Monitor data center infrastructure using Building Management Systems (BMS) and other monitoring tools, responding promptly to alarms, alerts, and abnormal operating conditions.
• Monitor environmental conditions including temperature, humidity, airflow, air quality, and cooling systems to maintain optimal operating environments.
• Monitor electrical distribution systems, including switchgear, transformers, breakers, load balancing, voltage conditions, and power quality metrics.
• Escalate operational concerns, incidents, and abnormalities to management and stakeholders as appropriate.
• Support emergency response efforts by addressing equipment failures, power interruptions, environmental alarms, and other critical events.
• Assist with preventative maintenance activities and support planned maintenance schedules as directed by operations leadership.
• Support facility upgrades, expansions, and infrastructure improvement projects while coordinating with contractors, vendors, and internal teams.
• Manage structured cabling infrastructure, including cable installation, termination, testing, patching, tracing, labeling, and documentation.
• Perform copper and fiber optic cable installations from the point of demarcation through the data center white space.
• Install panels, cabinets, racks, and associated connectivity components while maintaining industry standards and best practices.
• Maintain accurate asset management records and update systems as equipment is added, removed, relocated, or modified.
• Track and maintain inventory of hardware, spare equipment, cables, power cords, and infrastructure components.
• Coordinate equipment deliveries, shipping, receiving, and logistics activities.
• Execute assigned project tasks and communicate project status, risks, and milestones to stakeholders.
• Support capacity planning efforts related to space, power, cooling, and network infrastructure.
• Oversee vendor technicians during preventative and corrective maintenance activities.
• Support the execution and management of Standard Operating Procedures (SOPs), Methods of Procedure (MOPs), and Emergency Operating Procedures (EOPs).
• Identify, report, and address hazards, safety concerns, and compliance violations promptly.
Qualifications:
Required:
• High school diploma or equivalent required; technical certification or vocational training preferred.
• 2+ years of experience supporting data center, mission-critical, or colocation environments.
• Working knowledge of data center operations, hardware installation, asset management, and infrastructure support.
• Experience installing, maintaining, and troubleshooting server, storage, and networking equipment from multiple vendors.
• Understanding of structured cabling systems, including copper and fiber optic installations, patching, testing, and cable management best practices.
• Experience using ticketing systems, asset management platforms, and operational documentation tools.
• Ability to interpret and execute operational procedures, maintenance tasks, and project plans.
• Strong troubleshooting and problem-solving skills with the ability to respond effectively during high-priority incidents.
• Ability to work independently while managing multiple priorities in a fast-paced environment.
• Strong verbal and written communication skills.
• Proficiency with Microsoft Office applications, including Excel, Outlook, and Word.
Preferred:
• Experience working in enterprise, hyperscale, cloud, or colocation data center environments.
• Familiarity with Building Management Systems (BMS), Data Center Infrastructure Management (DCIM), and environmental monitoring platforms.
• Knowledge of electrical and mechanical systems supporting mission-critical facilities.
• Experience supporting preventative maintenance programs and critical facility operations.
• Knowledge of TIA/EIA structured cabling standards and industry best practices.
• Demonstrated project coordination or project management experience.
• Understanding of server hardware components, network infrastructure, and storage technologies.
• Experience managing inventory, logistics, and asset tracking processes.
• Ability to read and interpret drawings, schematics, floor plans, and technical specifications.
• Strong organizational, analytical, and process improvement skills.
• Excellent interpersonal skills with the ability to build effective relationships across teams and with external partners.
Company:
We provide high-end technical and professional services for the entire lifecycle of data centers. Founded in 2013, the company is headquartered in Clinton Township, USA, with a team of 1001-5000 employees. The company is currently Late Stage.