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Assistant Customer Service Representative Jobs in Edison, NJ

Lifestation Inc

Customer Service Representative

NJ · On-site

$18/hr

We are currently seeking a Customer Service Representative to join our team at our modern ... What You'll Do * Assist customers and provide timely, effective solutions * Handle inquiries with ...

LifeStation

Customer Service Representative

Union, NJ · Hybrid

$18/hr

We are currently seeking a Customer Service Representative to join our team at our modern ... What You'll Do * Assist customers and provide timely, effective solutions * Handle inquiries with ...

U-Haul

Customer Service Representative

East Orange, NJ · On-site

$15.92 - $17/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Howell, NJ · On-site

$15.92 - $17/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Jersey City, NJ · On-site

$15.92 - $17/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

New York, NY · On-site

$17 - $18/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

New York, NY · On-site

$17 - $18/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Englishtown, NJ · On-site

$15.92 - $17/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

New York, NY

$17 - $19/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Jersey City, NJ · On-site

$15.92 - $17/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Jersey City, NJ

$15.92 - $17/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

North Brunswick, NJ · On-site

$15.92 - $17/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

New York, NY · On-site

$16 - $17/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

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Showing results 21-40

All JobsCustomer Service Representative JobsAssistant Customer Service Representative JobsAssistant Customer Service Representative Jobs in Edison, NJ

Assistant Customer Service Representative information

See Edison, NJ salary details

$10

$19

$27

How much do assistant customer service representative jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for assistant customer service representative in Edison, NJ is $19.46, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $21.63 per hour, depending on experience, location, and employer.

What is the difference between Assistant Customer Service Representative vs Customer Service Representative?

AspectAssistant Customer Service RepresentativeCustomer Service Representative
CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; on-the-job training
Work EnvironmentSupportive, entry-level customer service settingCustomer-facing roles in call centers, retail, or service industries
Employer UsageAssists senior reps, handles basic inquiriesHandles customer inquiries, complaints, and product info
Search IntentCompare entry-level customer support rolesFind customer service job opportunities

The main difference is that an Assistant Customer Service Representative typically supports senior staff and handles basic customer inquiries, while a Customer Service Representative directly interacts with customers to resolve issues and provide information. Both roles require similar credentials and work environments, but the Assistant position often serves as a stepping stone to more advanced customer service roles.

What does an assistant customer service representative do?

An assistant customer service representative supports the customer service team by handling inquiries, resolving issues, and providing information about products or services. They often use communication tools like phone, email, or chat and may assist with data entry or basic troubleshooting to ensure customer satisfaction.

What are the most commonly searched types of Customer Service Representative jobs in Edison, NJ?

The most popular types of Customer Service Representative jobs in Edison, NJ are:

What cities near Edison, NJ are hiring for Assistant Customer Service Representative jobs?

Cities near Edison, NJ with the most Assistant Customer Service Representative job openings:

Assistant Customer Service Representative jobs near you

Customer Service Representative (CSR)

BLUPAX PHARMA

Edison, NJ • On-site

$45K - $55K/yr

Full-time

Re-posted 3 days ago

Job description

Description
Position Summary
The Customer Service Representative (CSR) plays a vital role in delivering exceptional service to BluPax Pharma's customers. This position is responsible for managing customer orders, resolving issues, and maintaining positive relationships with healthcare providers, pharmacies, hospitals, and other clients. The CSR collaborates closely with sales, logistics, warehouse, and finance teams to ensure timely and accurate order fulfillment, while upholding all regulatory and compliance requirements.
Requirements
Key Responsibilities
Order Management
  • Receive, process, and follow up on customer orders via phone, email, or online platforms.
  • Verify order accuracy and coordinate with logistics/warehouse teams to ensure timely fulfillment and delivery.
  • Proactively monitor backorders and communicate updates to customers.

Customer Support
  • Provide prompt, professional, and courteous assistance regarding product availability, pricing, order status, shipping, returns, and general inquiries.
  • Handle escalated concerns or complaints, ensuring both customer satisfaction and protection of company interests.
  • Build and maintain long-term relationships by serving as a trusted point of contact.

Documentation & Compliance
  • Maintain accurate and up-to-date customer records within ERP/CRM systems (SAP experience preferred).
  • Ensure compliance with internal SOPs and pharmaceutical distribution regulations.
  • Support processes related to product recalls, backorders, and controlled substances.

Communication & Coordination
  • Partner with sales representatives to share customer feedback, order trends, and potential issues.
  • Collaborate with finance, supply chain, and warehouse teams to quickly resolve discrepancies.
  • Assist with product launches, promotional campaigns, and customer onboarding activities.

Reporting & Analysis
  • Generate order, sales, and customer service reports as needed.
  • Track and monitor key service metrics (order accuracy, response times, customer satisfaction).
  • Identify opportunities to streamline workflows and improve customer experience.

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